Rode into Bisbee from San Francisco visiting my brother. Check engine light popped up on my 2010…read morePrius dash. My BlueDriver OBD reader told the cause. EGR valve issue. If your ride breaks down, hope that the stars align and put you near these guys. Robert and Jeremy are straight shooters and laid out all the options. They called after the weekend to say car was ready. Great experience all around!

We got in our tow vehicle to go into Bisbee for the afternoon and the clutch went straight to the…read morefloor. Mind you, we had the clutch REPLACED before we left Texas a week ago. We hooked back up to the RV and drug the car here. These guys got straight to it. Unfortunately, the damage done by the 'repair' in Texas would cost $1700-2000 to fix, but Oney got it fixed good enough for us to limp along and showed us how to keep it going for the time being. What a great group of guys!!

They are excellent and work hard to track down parts for older, almost ancient vehicles and then…read moreinstall them and make sure they are working well. They treat you like a friend first and then a customer, always with courtesy and pleasant attitude. T.J, the office manager and boss lady is awesome. She is almost an encyclopedia of where to get what is needed to get your car, truck, or suv from fairly new to really classic back in good shape. The mechanics are top notch and really know their stuff. Highly recommended, A treasure for a small rural town!

They are the only people who don't tell me that they hate my car. She is 22 years old and not easy…read moreto work on. George's works on a lot of older cars. From what I have seen. I have never had any problems with what they have worked on for me. Suggestion be prepared for a possible wait for an appointment to fix your car. They are that good that they can get booked up in advance.

Came in for two issues: 1) My car was making a knocking…read moresound whenever I turned the steering wheel 2) Needed new tires I had received quotes from a couple other businesses in the area and brought them with me on my visit. I always come prepared so I don't get taken advantage of. For issue #1 (knocking sound), they were able to fix the issue cheaper here than at other shops, mainly because they just replaced the strut housing instead of the entire strut. I was happy to save some money on this issue. For issue #2 (tires), I brought with me a quote from Pep Boys up in Tucson that included four new tires with a 65000 tread life warranty. Jesus said he could match that installed price for tires that also included 65000 mile tread warranty. However, now, a month after the service, I decided to research the tires they put on my vehicle just to make sure everything was kosher (I know, I should've done this immediately, lesson learned). Unfortunately the tires they put on are Goodyear Assurance Finesse which have NO tread life warranty. I wish I had the service done at Pep Boys for the better tires at the same price. So I'm going to have to knock off a couple stars for that. It also took them almost two weeks to fix the above issues. Jesus said it was because they didn't realize the strut housing was more pieces than they originally thought, and they had to order the extra parts in (they did not charge me extra for them). I'm just glad I had a backup vehicle I could use because it would've sucked to not have a car for two weeks. I'm not going to take any extra stars off for this since, in fairness, I told them they could have the car as long as they needed since I had a backup vehicle. I just didn't think it would take two weeks. One other thing to be aware of is that they charge an extra 3% if you want to use your credit/debit card. Overall, I feel a little disappointed about the tire issue, but the knocking sound hasn't returned a month after I had the service done, so they did that part well.

This owner has saved me lots of money. First off by being honest and second by doing an above and…read morebeyond job. They got me hooked as a customer after letting me know I almost spent 4 times as much on something that wouldn't even fix the real problem I was having. Needing to spend money to fix your car isn't fun however at least I know I'm getting a good mechanic and not being overcharged. I've since had my mother start bringing her car there after I saw what dealerships were trying to pull. Now when something breaks I now I've got someone who will help me get back on the road.

I've been dealing with Mark @ Marks Auto for guessing about 20 years. Most HONEST and REASONABLE…read moreGarage in town. I tell everyone who needs an Honest Mechanic/Garage in town. Pretty much anything except Diesel. He breaks out when he gets around diesel fuel.

Mark has assisted me on 3 occasions. He has been honorable, prompt and reasonable in my dealings…read morewith him. I shall be happy to use his services when I need them. I highly recommend the establishment.

Kelly is a solid mechanic! Excellent communication and was able to diagnose the problem super fast…read more Thanks again for the great service. Vince

Reprogrammed a Crankshaft control module and it turned off the check engine light and he didn't…read morecharge me. Nice fellow, well educated and reasonably priced. Will go back for my next problem.

This is an excellent place to take your German car. This is a family business and they do it a…read moregreat honor.

Bisbee Bug is a trusted local institution. Once again they fixed my car for a fair price!read more

This crew is excellent! They keep my 2018 Ford running like a champ. Additionally, they always…read moreexplain to me what and why they did to take care of my car. And I am a VERY picky female!

Technician provided me with a quote for Ball Joint replacement. Provided a good explanation of…read morework. I have not yet decided yet which quote I am going to use.

I'm telling ya, THIS is the place to go if and when you have an automotive problem. Ernie and the…read morerest of the staff were professional, VERY knowledgeable, and did exactly what they said they would do with NO surprises or hidden charges. Communication was prompt, honest and complete. Will definitely go back to them if and when needed. KUDOS to SSC.

We're stationed nearby here at Ft. Huachuca and came here as we learned that it was veteran owned…read more I bought a new starter from AutoZone to replace the faulty one in my wife's car. Came into the shop and it turns out they don't use other parts besides their own. I had to tow my wife's car here because it wouldn't start and they upsold the crap out of me on a new "certified" starter part. Told me they would give me a military discount over the phone but didn't honor it at the store as my "service was ineligible for the discount". I overpaid which was fine since Sierra Vista is really limited, but what really upset me is that they didn't put the cover over the starter and left it exposed. This lead to another issue a couple of days later and they didn't want to take responsibility because the car was out of the shop and not their problem. DO NOT RECOMMEND. ESPECIALLY SOLDIERS THAT HAVE TIME SENSITIVE ASSIGNMENTS.

They are fast efficient and you can't beat the cost of repairs. I recommend them 100%…read more Thank you Derrick. And they are working on a future request for a replacement of a part!

Total ripoff!!!! We are lucky we made it home after they worked on our truck!! They didn't bother…read moreto see what was wrong with our truck! They just stuck in a new part and over charged us $800!