This review is long overdue! I've been parking my car here for just over a year. I drive to work ~3x a week and if I call ahead, my car is waiting for me when I get there. If I don't call, it takes less than 5 minutes to bring it down. All the guys who work there are super friendly, professional, courteous. Pricing is reasonable and they are in the best spot, next to 95N/S entrances. Last summer I did notice some significant damage to my front bumper when picking up my vehicle. After confronting a staff member, I was put in touch with the manager, Rob, to work through the issue. Certainly an awkward situation for anyone, but Rob talked me through their process with damages and worked with quickly me to come to a resolution. The result was a complete replacement of the bumper, requiring no payment from my side. Overall I'm happy with the service here and to have a reliable place to keep my car everyday. read more

Do not park here, especially not as a monthly customer. The employees here are careless with your car. The employees here will scratch and dent your car, go through your glove compartment for money and valuables, and even smoke weed inside your car so they don't get caught by the manager. The co-owners (J&M, especially penny-pinching Michael) will do everything to avoid taking responsibility and paying for repairs to the scratches and dents caused by their employees' negligence and carelessness. Do not park here! read more

This parking garage costs $300 a month, and in exchange, you get the worst service possible. If you bring your car back during the day and then ask for it later in the same day, they get mad at you because they park the car and forget where they put it (there are no assigned spots). One time they left my car in neutral overnight and killed the battery. I've found scratches on the doors. And one time I found my jacket and hat on the floor outside the car. All ignoring the fact that some of the workers are incredibly rude. I can not recommend enough against parking in this lot. read more

If you can envision a scenario where you will ever need your car in a timely manner, this is not the place for you. When the staff gets angry over random customer interactions or simply isn't feeling it that day, no one will pick up the phones. If you then go in person to get them to release your car, there is no sense of urgency or semblance of a strategy to work through the backlogs they inevitably create. Also had rodent damage on my car while parking here. If they weren't located conveniently for so many, I do not think anyone would use them. read more

I am currently a custom here with a Land Rover Discovery. I feel terrified each day I come to get my car. There's a parking attendant whos worked here for over 20 years the owner Rob says as he tried to defend this rude and shiesty untrustworthy worker who I'm very afraid is sabotaging my vehicle here over night due to his being upset that I come to get and return my car multiple times in the evening for my work as a music producer in center City Philadelphia... although this garage claims to be 24 hours. Evidently I seem to have awaken this sleeping attendant during his shift working a few times and now he seems to have it out for my car. I have come in a few mornings with my car inoperative as such with gas lines unscrewed when it was fine the night before when I brought it in for safe keeping overnight , also there has been air released from my tires, fumes coming from my brand new vehicle's motor and much more... all at different occasions within my first few months using this lot. I've tried as best I could to convey my concerns to Rob the manager, however he just makes up excesses for his worker as if he takes light of my concerns as a paying customer. And please don't get me wrong... many of the other attendance are nice and caring such as a very polite older gentleman name Mr. Felix whom I find very sweet and caring about my patronage. But nontheless, nothing matters most when there is such a bad apple in the bunch as the one attendant who seems to have it out for me and my car which indicate a lack of good character and work integrity on the job. Currently I am desperately seeking other alternatives in the area, to which I am forced to continue use of this facility till other options arise. And due to this one man here who makes me feel extremely uncomfortable and untrusting... I say please do not use this garage facility to park your cars... at lease until i can leave a follow up post with regards to the manager Rob taking the proper actions needed to not only protecting his business from workers who could care less about ethics on the job... but the owner's care for protecting the rights of his customers who pay for a safe space to leave their cars. Heed my WARNING! read more

I've been parking @ Parkominium for almost a year and want to start off by saying, usually attendants/workers are nice and I can understand that during heavy traffic times (mornings before work, people coming home from work) they take longer to bring cars up and down, but I have had a decent amount of issues over the last 9-10 months outside of that understanding. At least once a month, I've had issues of them taking over 20 minutes to bring a car downstairs during non-peak hours, when there's no one else waiting for their cars. Multiple times the excuse was "they couldn't find the car, hang on." I have had to leave really early for a few weeks due to my changing work schedule and a few mornings, I would walk over to the garage (because no one picked up the phone even though they are 24/7 valet garage) and found the attendant sleeping in a car (hopefully his own). I've also witnessed one of the managers (Melissa) yell very unprofessionally at the lady pulling into the garage in front of me, and Rob (garage manager) later deflecting the situation instead of taking ownership of his employee's actions. If the garage is going to market itself as valet, and then subsequently increase your monthly rate by $10, I would expect the service to maintain some consistency and be better, but this is definitely not the case. I would've stopped parking there ages ago but there were no other open monthly lots around the area. read more

DO NOT TAKE YOUR CAR HERE. My friend left her car here overnight. She came back the next day to a 1/4 tank of gas. Fast forward to two weeks later she gets two speeding tickets for a time when the car was supposed to be in the lot. Video and photographs show a person, not her, taking the car for a joy ride on Roosevelt Blvd. When she received the speeding tickets in the mail, we called and asked to speak to a manager who took all the information and referred us to the claims department. No apology. No "this is not okay." Unless you want your vehicle taken on a joy ride without your permission DO NOT LEAVE YOUR CAR HERE. read more

Girlfriend just got a new job in the area, tried this garage. First night the valet attendant took almost ten minutes to get her car. (She was the only one it there at 1am) now being 3 minutes over the time limit he charged her double (come on). Next time she parked there with the same guy she presented her now stamped ticket for a price reduction from work, treating her like she was stupid again he claimed it was 20$ to park. She cleared it up with him and even though he was snark, it took him almost 10 Minutes she still tipped nicely as she always does being a regular at the garages she works around. She assumed he was rummaging through her car since her couldn't con her to pocket money again, Come to find the next morning there's chewing gum smashed into her carpet( she does not chew gum due to an allergy to the sweetner) I know this has nothing to do with the company itself or the garage having worked valet for years, but they definitely need to get rid of that shady nightshift character. Gonna have to spend our time digging this gum out of the carpet all because he was spiteful he couldn't gyp her again, annoying. read more

The guys here are great. Feel like I could watch ab eagles game with them. They take good care of your car!

More like Old City Pandemonium... As I was about to purchase a monthly membership, I saw a driver hit two cars in front of me. The other staff tried to reassure me by saying, "don't worry, he's new." They proceeded to let him continue parking cars. I ripped up the invoice and left. I wouldn't consider this place if I were you ... it's the most convenient spot near my home, but I'll just have to walk a bit. Absolutely not okay. read more

Loved these guys!i was visiting and the location was easy to access, the guys were super nice, cost was cheap, they were super friendly and I felt that my car was safe. Will park there the next time I come to town. :) read more

I have a had a parking spot at Old City Parkominium for over 8 years and in the beginning while I had a few issues, ever since the management had changed a few years ago it's been smooth sailing. I really appreciate the attentiveness by all the employees and especially Rob the manager. He has made my past few years really a positive experience. I work a couple blocks away and the ease of parking and efficiency of the Parkominium staff upon my return is top-notch. read more

Parked my motorcycle here from Friday to Sunday for $60. Friendly and fast service; would return.

Extremely disappointing. I got a monthly pass because it's a lot less expensive than the surrounding garages but I will never make that mistake again. They always take forever to get my car, they sometimes don't even know if they have it. I've never waited less than 10 minutes, usually much more than that. The little bit extra that you'll spend to park somewhere else is worth it. EDIT: when I arrived yesterday, one of the attendants informed me that I need to call ahead of time to get my car, or else it'll "take time." Nobody told me that, and he was also very rude when he said it. Moral of the story? Park somewhere else. read more

If this review was just on price and location it would earn about 3 stars. Unfortunately, much is left to be said about the management and staff working at the Parkominium. The cars are parked by valets who may or may not take the care of your car seriously when in their possession. Our car was completely scratched and dented by Parkominium staff. When we picked up our car one morning and noticed a giant scratch, they pretended to know nothing about it. When we pointed out that the car elevator had a streak of paint which matched our paint color (reddish-maroon) at the same exact height of the scratch, they told us that we could not prove that it was from our car. When we reached out to to to management and the parent company, we were told that they would do nothing to help us. You get the point. Park here at your own risk. read more

Convenient location- I ended up here because they have a discount with Terme di Aroma, which is where I was for ~ 3 hrs. Parking after the discount came out to $9, better than the $15 it would have been without. A bit frustrating that they don't have signs posting that they have a $10 minimum- I ended up having to use their ATM which, after surcharges, negated the savings of the discount. The staff was nice enough and my car wasn't scratched, I just wish they were more upfront about that policy. read more

Most (certainly not all) of the valets are friendly and the rates are affordable however that's where the positives end. My car has been damaged twice and the garage only took responsibility for it once. I have seen cars driven recklessly by valets frequently. Usually this happens during peak morning or afternoon hours when the staff is in a hurry-I've never understood why pulling a car out of a spot so quickly that the tires squeal is necessary when you are only moving it 50 feet. Recently I watched a valet hit a parked car twice while trying to park another before giving up and moving it to another space. In the morning the cars are packed so tightly together I sometimes have to crawl through the passenger side door to get in. Depending on where your car is parked it can be extremely difficult to get it out. Interacting with the current manager is extremely frustrating. He is rude and lacks any sort of skill in customer service and tact. Park at your own risk, this garage is barely a notch above the frustration of dealing with the PPA and finding a spot on the street. read more

I'm a big fan of this parking garage because in a city where parking can be upwards of $20.00 a day, this spot charges only $10.00 for anyone who arrives before 10 AM. I work across 2nd in Old City and I have found street parking in the area is TERRIBLE. There's tons of it, but every spot has a 1-3 hour limit. Who can move their car three times in a day?! The guys at Parkominium always pull my car down for me quickly and there's no mid-day hassle. read more

I parked here when I lived in Front between Market and Arch. It's been some time since I moved due to work, but it still frustrates me so much I have to write this. I had purchased a new SUV (it wasn't a luxury SUV, but still). Almost immediately I noticed damage on the bumper from it being backed into the wall. I told the parking attendant, who told me to talk to the supervisor. After weeks of back and forth phone calls and attempts to catch her she hung up on me. I complained non-stop and some guy contacted me at work. He told me that living in the city would result in damage and they weren't rectifying the problem. He accused me of "casually mentioning the damage" and that I requested to have the bumper replaced (when in fact I had asked for it to be restored to new condition). He also told me the damage was the result of something sharp and couldn't come from the concrete wall (despite the concrete dust on the bumper). After a flurry of attorney letters nothing was ever fixed. I threatened to sue them and summons everyone in the place (all over some paint). The general disregard for people's property and a respect for their money and time is insane. I don't know if the property has changed hands or management, but I'll never return. The only positives were the valets were very nice (despite damaging my truck)it was super easy to hop on 95N to commute to Princeton, and prices were reasonable. Despite this and a pending move back to the area I'll never work with them again. read more

I've had a monthly spot here for 3 1/2 years and I truly could not be happier. I'm sad to be moving my car now, but it's only because I am moving to an apartment with a parking spot included. Rob and his team have taken great care of my car throughout my time here. Everyone is extremely friendly and they're willing to work with you if you need anything. I loved the fact that my car was safe and it was so easy to just call in the morning and have my car downstairs ready and warm for me! Nothing but great things to say about everybody that works here. read more

Things started out great parking here until about six weeks ago. I would call in a few minutes before I left my apartment to ensure my car was available. It seemed to never be there on time, so I figured I would call earlier to allow them to get the car prior to the rush, around 6:20-6:30. This also had no help on getting my car. It would be sitting upstairs until I arrived and told them I needed my car. I would wait there for up to 20 minutes every single day for weeks. I spoke to the manager to hopefully understand what I need to do to make sure everyone is on the right page so there are no issues. Instead of helping and working through it, he said he will raise everyone's rates to eliminate some of the volume. Overall this was a good experience until the service turned to crap. Perhaps I'm just unlucky about my situation, but I will be finding other parking arrangements unless they can solve the issues they've been having. read more

I don't mind valet lots but this is not a safe business operation... My car was parked on the 1st floor, right near the entrance, and the attendants left the driver side window down with my car unlocked and the key inside. Very upset with this lot - do not use if you care about your property. read more

I had car troubles to morning. They were totally not the fault of the garage (one of the battery cables went bad), but they were incredibly helpful in getting it started. Great guys all around! read more

This is the worst parking experience I've ever been a part of. I arrived back at the garage after a dinner around 11:15pm and there is no clear direction on where the bell is to ring for a service attendant. After minutes of finally finding the bell, the service attendant demands in a shady way that the fee is 15$, after I pay I ask for my keys and he says it's in the car, by the way which was unlocked, both windows down and the keys in plain sight. Are you serious? It's 20 degrees out and this is how they care for cars. Completely unacceptable and I urge everyone to not return to this garage. read more

This is a great spot to park if you're visiting the Mint or the Liberty Bell and Indepence Hall area. We couldn't find parking on the street and happened upon this place. It's one block from the Mint. 2hr parking was only $8. We had to pay an additional $5 fee for having an SUV. I don't understand why because when we got back my truck was parked in a normal space along side smaller cars not taking up any extra room. Nothing was taken from our vehicle and we left plenty on the seats that could've been stolen. I would park here again. read more

We had a monthly spot here for a year until we didn't need the space anymore, and had a great experience! Super nice team, great service - definitely would recommend to anyone looking for parking in Old City. read more

I wish I didn't have to write this and I wish I could put just a half a star. I have been parking there for almost three years and the only thing that has kept me there is the price. I recently left and started parking elsewhere. But not before I sent them a nice letter. I forgot to mention in the letter how one particular parking attendant has been rude to me on multiple counts. One time as I was walking straight to my car like I always have, and he was brand new, he asked if he could help me, I said "I'm just going to my car", he said "HEY! You don't ignore someone if they ask you a question!!" I said, "I'm just going to my car, right here". The next time was this little gem: as I was pulling out of my space and leaving for the day, the same guy was about ten feet away from me and yelled "ARE YOU TRYING TO HIT ME?!?!" I had to take a double take to see if he was talking to me. And he was. Here's the email I sent (please excuse the typos, I was/am not too happy): To Whom it May Concer: After almost three years of parking in your facility I can no longer park there. I'm disappointed to say that, after I bought a brand new car and trusted your staff to take care of it, it is covered in scratches that I know for a fact happened in your facility. The car has either been keyed or someone took something sharp and make blatant marks on it. Maybe it was an accident but the point is it happened under your watch and after I pointed it out to you, you denied that it was from your people. I am not an idiot. I will not be swindled. The "buffing" that you did to get rid of the scratches was worthless, as I took the car to get washed and they showed up only more fiercely. You should all be ashamed. My 4 month old car is ruined because of the lack of care in your facility. I'm appalled and disgusted. On top of that, your service providers are rude and disrespectful. I had to wait TWENTY minutes last week for my car, that should have been on the first floor considering I am a day time only Parker, to be brought downstairs and when it arrived it had scratches, $20 was missing from my center consol, the sunroof visor was closed (which I never do), the heat was on full blast, mine and the passenger seat were positioned so far back it was ridiculous. I strongly suggest uo get your staff together or get a whole new one ASAP. I will not be stopping at this email. My car needs to be fixed and on your dime. Thanks #414 read more

I have had my monthly parking spot at the Old City Parkominium since September 1st. So far our experience has been great! We call ahead when we need our car and have never had to wait. I was nervous to leave my car (Cadillac SRX) in the hands of strangers, but so far, it's been taken care of and we haven't had any issues. The employees have all been friendly and professional. If you're looking for parking in Old City, I highly recommend Old City Parkominium! read more

I've had a monthly spot at the Parkominium for the past few years. Rob and the staff are always professional. They have my car ready for me every morning and whenever I call ahead. Good service...good people...I can't ask for anything more. read more

Parked here for the year I lived in Old City. Staff hustles to get your car, it's safe and reliable. Also easy to get to from 95/76. Rob, the manager does a great job with his team. 100% recommend. read more

I live a block away, and I really wanted to get parking in my building and not have to deal with a Valet lot since I need my car daily in Med device sales. Unfortunately, no spots were available and I had to sign up here.... I have to say, I'm surprised I am this pleased! The morning staff is great- they are always hustling around and I hardly see too many people waiting around for their cars. Rob is awesome and has taken care of me and my car since day one! Granted, I have only had my car there for two months so far- but they already seem to know who I am and they are always very friendly and quick. I usually call ahead in the morning since I'm leaving at all different times in the AM, but more often than not they already have my car down there since they know I usually need it every morning. As for scratches, I look over my car pretty often since I am in a valet lot and so far so good. With a newer luxury car, this was a worry to me so hopefully they keep taking care of my car like it's their own! I'm glad I got this new management under Rob & Joe and not the other clowns the people below me reviewed. Yikes! read more

These guys are amazing, perfect safe place to park within walking distance of a lot of restaurants and sight seeing. The staff is super friendly. Highly recommend read more

DO NOT PARK at Old City Parkominium on 2nd Street, right under the Ben Franklin Bridge. This is one of those lots that you pull into, leave your key in the ignition, and then an attendant parks your car for you. I've been parking at this lot for many years due to the price and location. Sometimes the staff are attentive (especially in the mornings), but at night, it's always a guess as to how long it will take until I get my car. There have been times I've entered the lot in the evenings and there is nobody there, and no bell to ring to even let someone know I'm there. I've had to wait up to 20 minutes for someone to show up -- then had to wait another 5-10 minutes for them to go and get my car. There have also been occasions when I've come back to the lot in the evening to pick up my car, and the attendants have flat-out ignored me standing there with the brightly-colored ticket in my hand. Now for the worst part: I had a suspicion that the attendants were rummaging around inside my car: radio settings would be changed, climate controls changed, etc. Last night 12/13/18 my theory was proven. THEY HAVE BEEN STEALING FROM MY CAR. I keep a container of quarters in the console of my car for when I have to park at meters. I noticed one day that the amount of quarters was pretty low. It had been a little while since I'd used the quarters, so I thought maybe I just forgot how many were in there. So on the morning of Thursday, 12/13/18, I replenished the quarters and put $15 worth in there. When I picked my car up in the evening, I found stuff that I keep in the console on the floor of my car, along with a single quarter. When I checked inside my console, I saw that there was about $2 worth of quarters left from the $15 I had put in there. I probably wouldn't have realized it was Old City Parkominium stealing from me if the thief hadn't been sloppy and left evidence. I will never park there again. read more

I use this garage when I'm in the area. It takes the stress out of hunting for a parking space or having to move your car every 2 hours. The staff have always been friendly and professional. I call about 10 minutes in advance of when I'll be returning to the garage and they have it ready and waiting. read more

I have been parking here for over a year and I am very pleased with the service. Rob and the guys are very professional and are great at bringing your car down in a timely manner. They know my work schedule so that my car is ready to go without having to call ahead. I'm very happy with my choice to park here. read more

Everything thing was great until I got my car back and found my glovebox open....why would they have opened my glovebox and messed with my sun visor? read more

I have been parking at Old City Parkominium since 2009, and ever since Rob Sherlock took over as manager the facility has never run smoother. I have experienced a few managers over the years and none of them came close to Rob's caliber. What sets Rob apart from the rest is his dedication to his wonderful character. Therefore, he knows how to treat people and how to make that facility operate like a well-oiled machine. Every attendant is polite, respectful, and dedicated to making your experience a pleasant one. Every day my car is waiting for me on the ground floor, and if by chance they get busy and forget to bring it down (I can count on one hand when that has happened) the apologies are endless. I cannot say enough about Rob and his wonderful staff! Susan D. read more

Used the garage from December 2014-July 2015. Everyone has been friendly and helpful every visit. Truly affordable for the location for monthly parking. My car battery died and one of the employees was kind enough to get it jump started for me. Sometimes busy but if you call ahead the majority of the time the car is waiting for you. read more

I've been using the garage for a few weeks. The staff has alway been professional, and timely with bringing my car down. Joe and Rob (the managers) seem to have turned the place around, although I admit to having no experience with the "old" staff, I can say that I trust them with my BMW. So much that I upgraded my 1 month lease to a 6 month one. read more