All of my life I've had severe anxiety issues with dental visits. This is one of only two times in my life I've said "I LOVE THIS PLACE" when leaving a dental office. The only other time I said that was in the early 00's when I came to this same dental office! I had moved out of the area shortly after that visit and, upon my return to NJ, could not remember the name. I'm so happy I have found this dental practice again because everyone I encounter here does an amazing job at making a person feel comfortable. Another thing I noticed is how GENUINE everyone is with their kindness and warm greetings.
Brooke was working the front desk during my two recent visits. She is so sweet and so polite, while also giving you confidence in her as a dedicated member of their staff who knows what she's doing, and does it well. First impressions are important, and I can assure you that being greeted so warmly by Brooke, upon entering the office, sets the tone for a great experience. (I never in my life thought I'd refer to any dental experience as a great experience!)
Dr Donelan and dental assistant Stephanie couldn't have been amazing! I have spent my life in customer service of varying degrees and know how difficult and challenging it can be at times. In the dental chair I definitely become "one of those" patients. My anxiety gets the ybetter of me and I'm sure I'm quite the handful to deal with. I don't know if it was frustrating for them to deal with me, but if it was they definitely did not make it noticeable. Stephanie is so kind and sociable, and awesome at her job! The teamwork between the two of them was seamless since they worked so well together.
Dr. Donelan is the most pleasant dentist I have EVER encountered in my entire life! Heck, even amongst every healthcare provider I've ever encountered he is definitely in my top 5, which is not an easy place to get to! The other 4 providers on that short list, I have continued to see because they are so amazing and I can guarantee that will be the case with Dr. Donelan! (Just don't tell my primary doc that she's got some competition as far as awesome doctors are concerned, lol.) In the short 2 times I have been under his direct care I can tell he is truly amazing at keeping patients like myself calm and informed. He was quick to read my responses and knew instantly how to work with them. Any time my stress level started to go up, he could see it and was quick to address it in a gentle, non-aggressive way. I truly feel so lucky to have found a dentist of this caliber! No dentist has ever, in my 47 years on this earth, given me the level of comfort, confidence and security that Dr. Donelan provided!
When I like a place of business, I am one to consistently recommend it to friends, family and coworkers. I can guarantee that is going to be the case with Old Bridges Dental! Not to mention, I am also going to make sure I leave positive reviews about this dental practice on any and every platform I have access to! Thank you for helping to settle my nerves and easing the anxiety. I have significantly less "pre-anxiety" regarding future dental procedures, since they will be in your office! read more