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    Old Bay Remodeling

    3.3 (41 reviews)
    Open 8:00 am - 6:00 pm
    Updated over 3 months ago

    Services - Old Bay Remodeling

    Drywall installation or replacement

    Drywall repair

    Interior wall painting

    12 More Services

    Interior painting

    Painting interior elements

    Room painting

    Paint removal

    Exterior staining

    Interior staining

    Room staining

    Wall patching

    Wall finish repair

    Wall finish installation or replacement

    Wall texturing

    Wallpaper removal

    Old Bay Remodeling Photos

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    Recommended Reviews - Old Bay Remodeling

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    Reviews With Photos

    Cabinets installed like this.
    Audrey S.

    My contract for a kitchen remodel was signed in early March and Old Bay delayed start of work until end of June. It's is now end of September and the work is still not finished. They installed poor quality, damaged cabinets and never covered and inflicted so much damage on my hard wood floors during demo that we are still determining if they can be saved or if they need to be replaced (which early in I was told not to worry about, but now the owner doesn't want to take responsibility. Stain was rubbed over gouges, but the gouges are so deep the project manager said they can't be sanded down and there is paint splatter all around the floors edges in rooms where they painted.) Old Bay never installed protection for floors as discussed or protected furniture as requested or Hepa filters and Zip walls as per the contract and have done significant damage to my home. Poor communication and management systems caused the multiple crews and random workers sent out to make more mistakes than actually advance the work. The was no show after no show and at point no one showed up for 4 weeks apart from one painter who painted the wrong wall, and got paint all over crown molding in living room, and wall paper specialist who had to return to fix issues the following week. Owner not would respond to emails or texts until days or weeks later. Painting has been one mistake after another, from painting walls that were not part of the project and having to repaint all's from splatters and repainting molding to correct mistakes. I have been without a functional kitchen for over 15 weeks and the owner, Sarath Jerome does not care. From the beginning there were consistent promises of being done in a couple days or we just need another two weeks, and more time never seems to bring resolution. Tasks were done out of order, leading to workers having to redo things 2-3 times. Multiple times workers did things that were not in the SOW and had to be corrected, and there were times when people were refusing to do things that were in the SOW only to do the wrong thing, then realize later that indeed the SOW did include the task. Cabinet sides faces and doors are consistently chipped and painted over with mismatched repair materials. Neither Old Bay or their cabinet manufacturer (Next Day Cabinets/Forevermark) want to take ownership of the flawed cabinets, but just want to pass it on to me. I flagged these issues back in June and consistently throughout the process, but my input was minimized at every turn. Please avoid this company for your own protection. The owner does not set crews up for success, sources poor quality components, and does not take responsibility for mistakes and damages. It's not customer centric at all. Things seem friendly and functional at first but quickly devolve as assurances turn into lies and mistakes compound. Please see photos and be ware. Update as of 09/28/2021: Please see response from owner below as example of how he responds to customers he has left in distress. I am in the process of totaling up damages to hardwood floors (of which an estimate was conducted today), damage to wall paper and dented wall (quote received today), as well as awaiting completion the electrical work of faulty outlets, damaged furniture, stolen kitchen island, patching the hole in the exterior wall and rubbish removal. damages, as well as the cost of unfinished work are to be totaled and made less the balance owed and my hunch is this amount is a wash with the remaining balance. But we will let the numbers speak and the BBB assist with mediation and a determination about who owes what. I am confident the emails and text messages documenting my experience will substantiate my claims, and justice will play out. Finishes remain rough at best, I have still have poor quality cabinets with an uphill battle with the cabinet manufacturer, as Jerome will not take ownership of the problem. And I have been very intentional about not using my kitchen anticipating that any issues would be blamed on me, which is pretty silly, as the quality of the cabinets and other work should hold up to regular daily use anyway. I have made coffee in the kitchen and used the refrigerator over the past 20 weeks. I am simply relaying the facts of my experience with Old Bay, and can affirm that 4 of the pictures are from demo, which I posted to show how damage was done to floors. I don't think Jerome needs any help from me "trashing his business". Quality of work and customer service speaks for itself. Happy to host walk throughs to for potential customers to see the close up results of this "awesome job" anytime.

    Rachel K.

    I absolutely recommend Old Bay Remodeling. The whole process - from start to end - was just wonderful. I am so happy with my new bathroom and would use them again in a heartbeat

    This is just one example of the horrible quality of this company's work.

    I hired this business to replace the ceiling in my living room, which was old and coming down. My experience with them was absolutely horrible in every way. They had tons of technical difficulties for what they assured me was an easy job: (1) they did not know how to install the lights I wanted (even though they were simple and straightforward), (2) they did not use the switch I bought (again, simple) and (3) they did not recognize that the paint I bought was paint (they thought it was primer). But most importantly they made huge promises about getting the job done in 3 days (because it was right before Christmas) and they ended up taking 5 days. Even then the job wasn't truly finished. They did not communicate when their guy was sick and ended up not being able to come in. The next day, the man came 3 hours later than they said he would and he only stayed for 20 minutes, basically doing nothing. We ended up waiting hours and hours over the course of the job. We had to move the furniture in and out of the room before Christmas and then again after Christmas. And then they had the nerve to suggest I pay extra for them to paint the walls, something that wasn't included in their original commitment to "make the room look perfect" - although afterwards they insisted that it was expected that the walls would need painting after they did the ceiling. This company made so many promises that they didn't keep. They were shockingly uncommunicative. And then they didn't understand why I was unsatisfied and didn't think I should pay full price. In fact, they wanted me to pay more! I wouldn't hire this company to mow my lawn never mind touch the inside of my house. And I do not trust that the work they did is safe at all.

    After
    Patricia L.

    They redid my stairs, they are very sturdy. Well built. Easy people to work with. Looks nice.

    Our new kitchen looks good. But what stood out was the dust control methods used by Old Bay. They installed a zip lock system on the appliances and other items in the kitchen. That fancy equipment that looks like a dehumidifier pull in all the dust that is created as a part of the demo or sanding drywall. You can sit in your living room next to the kitchen and still have no dust or debris on your stuff. That is awesome! The kitchen is good, like you would see from any other licensed and vetted home improvement contractor. They took a couple more days to wrap up than they anticipated, but I'm ok with that - Things happen.

    Freshly painted wall area nicked by carpet installers.
    Kim J.

    After reading my reviews and receiving my messages, I was contacted by the owner, Jerome. He was able to send the carpet crew to my house within an hour or so to stretch the carpet. The other flooring issues were repaired Monday. They offered to touch-up the paint issues their workers made but I had already paid the original painter to fix. Their customer service to resolve these issues was timely.

    Dining room

    World Class Service Not Empire or Luna or 50 floors. Could do my flooring job like Old Bay Handyman. This was a life changing experience. I upgraded from 50 year old carpeting to luxury vinyls. And Bill. He's a real life HGTV star in the making. Chuckie and Amber are stars too. Being punctual, professional and innovative has made me feel valued as a customer. I'm a customer for Life. Outstanding Job!!! '

    Uneven drywall under the light fixture

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    5 years ago

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    5 years ago

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    Sarath J.

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    Sarath J.

    Thank you for the thumbs up. Happy we could help.

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    6 years ago

    Appreciate the quick response and estimate for railing installation. Will schedule the job soon.

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    Sarath J.

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    7 years ago

    Responded quickly. Decent job. Jerome was able to schedule the job in couple days.

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    Page 1 of 2

    Ask the Community - Old Bay Remodeling

    Review Highlights - Old Bay Remodeling

    s. We went with them mainly because of Bill the sales guys and Sara the designe

    Mentioned in 5 reviews

    Read more highlights

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