If there was a negative score I would give it. Communication on health issues is appalling, as is…read morefollow up. Resulted in a huge vet bill with overnight stay in hospital immediately after collection from the kennels. Possibility of having to say goodbye to him. All could have been avoided if severity of condition had been communicated and followed-up. Such a shame as have been very happy with their care, but they cannot be trusted now.

Ok where do i start if your looking for a good part time home for your lovely pets i would…read morerecommend highwood kennels as we have used these for 3years. We have just got back from sunny cyprus and these beautiful people who run this fantastic business kept us well upto date how our beagle Alvin was getting on, this very well presented dog complex c/w very nice and polite receptionists we also think that for the money it costs us its well worth it. I would definitely recommend these kennels to anyone. Very clean and very professional. 10 out 10 for me... i really can't thank you enough guys big thumbs and paws up to you. Best wishes and god bless to you all. Keep up the superwork. P.Andre and Alvin. Xx

Fantastic Kennels to take youre four legged family member to ! What it lacks in swish modern…read moreniceties, it more than makes up for in the professional and caring way your dog is looked after. The staff are experienced and friendly and my dogs and others I have seen, LOVE the ladies there, and actually pull on the lead towards the place! They are taken on proper walks, 3 times a day, and have so much attention, they are spoilt rotten! I can leave my dog there knowing he will be looked after and loved while i am gone. wonderful place for dogs.

Iv'e used these boarding kennels several times, for my two boys: a springer and a westie. I had to…read moreuse an alternative kennels this summer as they were booked up, and that is why i'm urged to review this buisness today ! The "alternative" was flashy, new, modern and eerily devoid of woofs, but my dogs were returned to me in a dreadful state. I have always gone to Bungalow Farm, and not once have I returned from holiday feeling guilty that I had place them there. The ladies are lovely, and took the time to address my worries. The dogs have walks out and playtime and cuddles, they are kept clean and tidy, and always seem happy and content going in , and when being picked up. The Lady who runs Bungalow Farm spent years as a veterinary nurse, which helped put my mind at rest. Please support these kennels! They may look a little "rough and ready" but the care my boys have there is brilliant ! I will always book well in advance to avoid having to go anywhere else !!

took my 2 labs for 2wks and went in looking good and come out looking as good and young 1 has a…read moreproblem with food no chicken and they stuck 2 the diet i wrote down 4 them and even shampooed her twice while there. i would recommend them 2 any family or friend. and be going back again in the summer. its now may 2013 my 3 girls are back off their holidays all clean and healthy and well looked after all booked for 2weeks in September they do enjoy it they run down from the car to the kennel.

We have taken our dogs to these kennels a few times and the service has been second to none. We had…read morenever taken the dogs to kennels until my son was taken into hospital for an emergency operation over Christmas. As we had to stay away from home we had to use kennels and checked out several. We chose Grove Kennels as they appeared so professional and we could see how much they loved dogs. Although the kennels were really busy they made sure there was room for our dogs even though we could not be sure when we would be home to collect them. The dogs have stayed there twice since then and love being there. It is obvious when we see how they greet the staff that they are well treated. Unfortunately the last time we needed kennels The Grove Kennels were fully booked and we had to look for other kennels. This proved to be a disaster and we will never leave our dogs anywhere but the Grove from now on.

We absolutely love our gorgeous Jack Russell/Chihuahua Ricky Martin and we take him with us…read morewhenever we can but sometimes it's either not practical or not possible (overseas travel and all the associated issues) and so we need a safe, kind, reliable temporary "home" for Ricky and ideally one that is cost effective. Westmead and their super friendly staff tick all the boxes. They have a big green space where the dogs are walked and where they can run. We just got back from a 2 week trip in France and picked up our boy. He was excited to see us, happy and well! Two big thumbs up!!

this place ids a bit on the off beaten track but i cannot complain about the service I have…read morereceived for my puppy he has been there on 2 occasions now and on both occasions i have not been disappointed their grooming services are great and i was happy with the finished outcome on my puppy especially as it is quite warm these days great service polite and friendly staff i would defiantly recommend them to anyone who is looking to get their pets groomed thanks guys see you soon Debbie & Romi (puppy) 4/8/22

Awesome company, Mark looked after my 3 year old Husky x Malamute (Che) and I wouldn't trust her…read morewith anyone else! He put me at ease, visiting before I went away to meet both myself and Che. Everything was covered, I was particularly worried about her being strong and a bit energetic but he was excellent. He sent me some pictures while I was away! Very happy customer, will use again and would fully recommend TailFins to anyone, especially if you get anxious about leaving your pets!

I love this place. The top man, Guy Is amazing. Really caring and gets involved…read more When you are told something, he fully explains it to you in human terms! Practical advice for pets. Would recommend prices-very reasonable especially for the medication if you need any. Our dog had a bad leg and had to have operations. She wouldnt excersize the muscle so guy got us in touch with a water therapy place (swimming lessons for dogs!!) He then helped us claim it back on the insurance. Would recomend 11/10 for the friendly staff and for the quality of service here. Plus they remember my dogs name every time we come in !!

Our dog was very ill in August and we phoned St Marys Vets. Guy came out and was fantastic at a sad…read moretime. We had to have our dog put to sleep. The staff were marvellous understanding and caring. I would always use this vet. They are all brilliant.