My wife bought a Jeep in early January. Stating it had been checked over only to develop a tick…read more Which I have enough knowledge to know it's valve train issues and they will not honor anything at all. They basically told her it's her problem. She has less than 2000 miles on the jeep since purchase I would not recommend anyone buying from Lewis. The salesman was not knowledgeable about anything related to vehicles. If I can give it a zero star review, I would they just want your money and that's it.

I wanted to leave a review for the great job Brett and the service team did to help us through a…read morestressful situation. We were in the middle of a van voyage coast to coast across the country when our minivan's transmission decided to die exactly halfway through our trip. We were stranded over the weekend but the service team got us up and running ASAP considering the scope of the repair. We made it the rest of the way with no more transmission issues. The people of Hays were so friendly! If we had to be stranded somewhere, we were fortunate it was in Hays, KS.

I was having trouble with my transmission, and even though they were completely booked for the day…read morethey were able to help me by topping off my fluid (for the cheapest price I've seen) and the man who helped me (who's name I forget) was able to point me to people who could help solve my problem. The only issues I had were that google says it's permanently closed (which it isn't) and that they didn't except debit card.

This business is not closed, but rather a great family run business. Premium tires and services at…read morebetter prices than you'd find in most big cities or speciality shops.

Stopped at Ward's when my front splash shield came loose during a road trip. Friendly woman at the…read moredesk (and a friendly dog) introduced me to Doug, who fixed it fast and got me back on the road. Honest, friendly, quick service. Highly recommend.

I had a major incident with the loss of a tire on I-70 on a Saturday afternoon. Not just a flat but…read moresheered off lug nuts into the ditch. I of course started my calling to AAA but without a defined destination and plan for repair I was dead in the water on getting a tow and continuing my trip. I made several phone calls to find that on a Saturday most places were closed but Ward's offered an emergency number to which I made a call and left a message. I made several more calls and my phone rang back. Not only did I get help with a place for repairs but I also received several great recommendations on a tow and how to handle my situation to get back on the way to my destination. Doug Ward's call back got me off the side of the road in less than an hour and I left my Jeep in his care. For the next few days we coordinated the repair and I was even given the option of picking up a part on my return trip to save on cost and speed to repair. I was taught a great deal about my vehicle and am co to using to learn more with Doug's help and not only did I get my jeep back on my return trip but I made a new friend. I can highly recommend Ward's automotive and local or just passing through please take advantage of a great place to get the help you need.

Ryan and the team at Lewis were awesome. This was the most laid back, comfortable car purchase we…read morehave ever made without all the normal annoyances and frustrations. They aimed to make our life easier. We will definitely use them in the future and make the drive from Wichita without question.

On our road trip from Oregon to North Carolina, our engine light came on. Robert in the service…read morecenter had the part and made the time at 8am the next morning to fix our car up and got us back on the road by 11am. This car problem could have set us back and made our trip awful, but we were treated like real people. I feel very lucky we happened to break down here of all places.

We were on our way from Kansas City to vacation in Colorado when our Toyota Sequoia pulling a…read moretrailer started overheating after a few hours of driving. After limping along and adding coolant, we knew we had a serious leak. A shop in Russell recommended Best Radiator Repair. It was Friday around lunch time and I called to talk to Sharon. She set us up to work with Ryan after lunch and he figured out that our radiator cap was leaking and our radiator was quite dirty. After just a few hours of troubleshooting and work, they had us back on the road. We had our dogs with us and it was a beautiful day so we sat out on the lawn while they worked and they offered to let us all wait inside the shop which was very generous. The cost of the work and replacement cap was incredibly reasonable. Thank you guys for saving our anniversary vacation!

I recently found myself in a very precarious situation. I hit a deer about 270 miles east of Hays…read moreand managed to get to Hays before my radiator gave out. Scott, Ryan and Sharon at Best Radiator took me in and got me on the road to Denver with a new radiator. They did it in record time and I appreciate their professionalism, courtesy and friendliness. Best Radiator really is the best in town! Susan from Denver

During a road trip through the Midwest our check engine light came on in OK near KS. I tried 2…read moreother Ford dealerships and neither gave me the time of day to even read the code. We rolled into Hays, KS, on Thursday and called Lewis Ford late in the afternoon. They were able to get us in the next morning. Bad news...code revealed clogged filters in the cat convertor assembly, most likely stemming from the turbo boot blowing a week prior. The closest part was in Kentucky. Even under warranty and "next day" freight, the convertor did not arrive until the following Tuesday am. They had us up and running by 11:30am. Service Advisor Tyler Wolcott was great! He even provided us with a loaner so I could get our family to a flight home. He was surprised we made it as far as we did with the blockage... Lewis Ford fully met my customer service expectations! Even met some locals while there! : )

On our way to Florida from Colorado when we experienced a suddenly very rough running engine…read more Misfiring badly. Called to see if they could help us and got us in as soon as we got there. Diagnosed and fixed the problem and had us back on the road quickly at a fair price. Saved our trip. Could not be happier with the service.

On our trip from Kansas City to Colorado we stopped for a pit stop in Hays Kansas for some grub. We…read moreended up in the ditch after getting caught up in the classic "thought we were in park but actually in neutral" fiasco. Terry from 5 star rolled up with a smile and assessed the situation within a minute to avoid any further damage to the car. Had us pulled out and back on the road quickly. Best part besides old betsy still running was the fact Terry was happy to do it and the cost was dirt cheap to get us out of a sticky situation without jeopardizing the financials of our trip. If I could give a rating above 5 stars I would. Thank you guys so much

These guys here are my saving grace for auto repair. I moved from San Antonio, TX where finding a…read moremechanic as knowledgeable, quick, and where you don't have to return for the same problem is impossible. Where as at Five Star Auto Repair the guys are so nice and they not only explained to me what they were doing to where I could understand, they had my vehicle in and out in one day fixing my oil leak on my 2001 Saturn to where it never leaked again and I love them so much it's the ONLY shop I'll ever bring any vehicle I ever own too. I now have a 2014 Journey I bought from a dealer in Hays and the first week I had issues, after calling the service place for the dealership and I was told that they would only cover 10% I was so mad I took my car to Terry and he not only fixed the problem, he was able to see another issue I had not yet discovered and took care of it before I would've have been on the side of the road stranded and being a single mother of a 2yr old and GMA of a 4yr old, in my eyes I'll never go to another shop again. Sorry my review is so long but there's not enough space to let you know, if you need ANYTHING AUTO related, call Terry! The shop has moved to Commerce Pkwy so yelp is not very accurate with the address. Hopefully they will see to change it after reading this review. Five Star Auto Towing and Repair GO THERE!

Great service and quickly done. Will take my car back for my next oil change. Took my used…read moreLincoln Mkc in and put synthetic oil in. That's what I will continue to put in this car.

Service was friendly, fast, and efficient. Wally-world spills oil on my intake probably a 3rd of…read morethe tone making my car smoke under the hood for a few days.. I've also had to take my car back to WW because it was dripping oil after they did an oil change. I'll def use Quick Lube again., Hopefully they are better They are definitely faster!