Fantastic service delivered by a super friendly staff. Highly recommend them!…read moreThey got us out of a pinch on a weekend with no appointment. Fast, friendly service! I'd give them 6 stars!

saved us we had 2 flats and we were crawling to the shop and they have a wide range of tires…read moreavailable and the exact one we needed when no one else did. Thank you

Was here for a oil change took almost 3 hours and they aren't even busy will never be back !read more

Replaced three of our four RV tires quickly. Staff were super nice and helpful. Would definitely…read morerecommend.

I purchased a vintage car from San Marcos California and planned an adventure to drive it back…read morepartially via Route 66 to my home in Kentucky. Along the way we ran into trouble approx 30 minutes west of Hays, Kansas on a Saturday night about 8 pm. The car was stuck in 4th gear and would simply not shift into any other gear. It felt like the linkage crumbled away. Luckily we made it off an exit to a rather desolate gas station and started googling who to call. After an hour with no luck, the gas station attendant gave us the number to Drexler's. I don't know how to explain, with the proper amount of emphasis, how Drexler's went above and beyond the call of duty, for complete strangers. First, this is a normal 9-5 shop and he answered at 9pm Saturday night. He sent a tow truck friend of his, who was also amazing by the way, to collect us and take us to his shop. He sent one of his technicians to meet us at the shop (again on a Saturday night) who opened a bay and let us park our rare and expensive vintage car securely overnight. The tech took our information and told us they would start bright and early Monday morning. The tow driver then dropped us at a local Motel 6 and we dug in to begin our long wait. Fast forward to Monday 8am . . . I get a call from Drexler's telling me the car was ready. Apparently, Drexler sent a tech to the shop on Sunday to complete the repairs well into the night, so we could restart our journey home as soon as possible. How do you even thank somebody for service like that. Such an amazing group of people. I hope you never break down on a long journey. But if you do, I sincerely hope it's near Drexler's in Hays, Kansas.

Amazing service. We took my son's truck to them in the morning, and it was done before noon. Great…read morevalue. They don't price gouge or try to talk you into things you don't need. Very straightforward, honest work. They were able to use the parts and supplies we had, so that saved us on the total bill. Very quick service. Call ahead and make an appointment, which may be a few weeks out because they are so good. Highly recommended!

This used to be my "go-to" place for tire rotation and oil change. They used to be efficient and…read morecourteous. I would typically arrive by 7:00 AM, when they opened and could easily get out of here in under 30 minuets when doing an oil change only. That is sadly, no longer the case. Due to understaffing, they can not get customers in and out quickly. The employees seem as frustrated as the customers which explains their grouchy exterior. I miss the former days and sadly will have to adjust my service. What sucks is I bought my tires here and typically get lifetime rotate and balance. This morning I arrived 7:07 am and was told "wait, we are just opening up" and it is now 8:34 and my car just finished.

Have to agree that their "service" no longer exists. Got there at 8 AM for an oil change and tire…read morerotation. Was told that it would be an hour to an hour and a half. There were two or three other vehicles already in the service bays. TWO HOURS later the oil change was done. My husband had already been waiting 45 minutes for me to pick him up after having a tooth extracted, so I told them I would have the tires rotated some other time. Went to get my vehicle and it was not with the other customer vehicles outside. Finally found it, just pulled a few feet out of the back bay doors behind the service department, all by itself, unlocked, with the driver's window halfway down. REALLY????!!!!! Will go anywhere but this Walmart for vehicle service from now on.

Quick & friendly service! We are from out of town and they were able to patch our tire quickly!…read moreVery impressed -- would come back again if we ever needed to while in Hays!

Great service, nice people. Excellent, timely and reasonably priced. But they forgot to return my…read morelug nut lock remover.

my truck ( Freightliner) did breakdown near Hays, KS. I did call them for towing and Curte did show…read moreup in 45 min. and did a very excelent job with fare price. Nice people.

We had a coolant leak in out motor home and they were so nice. Took the time to work us in and…read moreNick was able to replace a hose. John was very prompt on answering the phone and getting us worked right in. Curt was a delight to work with. Would recommend them to anyone.

This place is excellent! I had a flat tire on my trailer and they fixed it quickly, and gave me…read morefree advise on another tire. That, by the way, wouldn't benefit them. They are 1/2 the price of the Petro truck stop and 3 times faster. I would never go anywhere else. I gave the guy that helped me a $20 tip witch he was extremely thankful for. It's nice to know there are still hard working people & people who don't take advantage of a bad situation in the country! Thank you, Shawn Ruth from Knox, PA

While driving home from Colorado we noticed a tire going low; it was losing a pound of pressure…read moreeach mile driven. I did a quick web search and realized Great Western Tire was the closest place. We pulled in with the pressure reading 15psi thinking we'd be there a while. Fast forward 20 minutes and they had the screw out, tire patched and back on in 20 minutes. We are happily cruising to our next destination and not butt puckering, waiting for a flat. There's truly nothing like small town hospitality. Thank you, thank you!!