Nobody else in the Shuswap offers their customers a better combination of genuine friendliness and…read moreexpert HVAC installations with the best of Trane's products and warranties supported by a nearly quarter century of proven service to the community.

From the owner: Service is our business!…read more We have scheduled appointment times. You shouldn't have to wait at home all day for a technician. You deserve our commitment to an appointment time frame. We offer upfront pricing for your approval. You deserve respect and appreciation for favouring our company with your business. One way we show this is by providing you with the price before the work begins. We include work and satisfaction guarantees. You should expect our technician to leave your home as clean and neat after he's finished with your work as when he arrived. You deserve full satisfaction with our products and services or we will redo the repair for free. We have a team of professional, courteous technicians who are knowledgeable, efficient, pleasant, clean, neat and of the highest moral character. We also offer free estimates on any new Trane heating and/or cooling systems and financing on new appliance installs over $1,000.

This is the worst company I have ever dealt with in my ENTIRE LIFE!! I have been trying to get a…read more$10/month water cool moved accounts for 3 months. Multiple calls since July. I either get transferred 6-7 times, disconnected. Or told we migrated systems so "your account is just not showing up" I emailed customer support and received no reply. DO NOT WORK WITH THIS COMPANY, THEY DO NOT RESPECT YOUR TIME OR YOUR MONEY!!!

What a joke this company is…read more I will start by saying the delivery drivers are fantastic, great and helpful people. The administration, however, do not have the slightest clue on how to operate a business. When I 1st signed up for home delivery, I took the account number that they gave me and registered my online account. They had my address as a business in Quebec. Huh??? It took me close to a year to get that straightened out. Then, the empties were not taken away for 5 months. I called to make sure they would get picked up on the next delivery. They did pick up 10 empties but dropped 10 full bottles. I had to cancel delivery for 6 months. I also removed my payment information from my account as I could not afford to have the full amount taken all at once. I paid off the bill over 3 month. Once that was all settled up, I arranged for deliveries to resume. It went well for a month or two, deliveries were made, invoices sent and I paid them off. Then, one day, I received an invoice, I went and paid it as I usually do, but then they tried to take a payment and it was rejected. (Because I had removed my payment information a year ago.) I had already paid the bill but they locked my account and stopped deliveries. It took me 2 months to get this fixed. They had even sent me an invoice with a credit of $24.01 which I had to forward to their accounting department. I also sent them a screen-shot of my bank account showing the payment. I asked them if they needed any other information to be able to figure out their own accounting. Delivery of my water is SUPPOSED to happen in 3 days. Let's see what happens. I also just received a new invoice today, without the $24.01 credit and showing a zero balance. (Hmmm, ok, better than having to pay a bill that I already paid I guess.) I was told that the payment went to the wrong account so I went to my bank account to make sure I had the account number correct and wouldn't you know it, it WAS! It is a shame that I like the taste of this water so much because I would not hesitate to stop deliveries all together. In conclusion, I do NOT recommend Canadian Springs deliveries in the Kamloops area AT ALL. Save yourself the headaches and get it from Safeway.