Angel Martinez Junior was my service guy. Quick and professional love this place, we always take…read moreour company cars there.

I've had five different vehicles serviced at this location through the years and I've never had an…read moreissue until this week. Monday, I drove up at 4:38 and asked for a state inspection. The mechanic tells me they stop doing inspections at 5:00 and there are two vehicles already checked in. Fair enough. I tell him I'll be back Tuesday. Tuesday at 1:15 I drove up and again asked for an inspection. The mechanic says they had a busy afternoon and he's about to leave for lunch. He tells me to come back in an hour. Fair enough. Everyone deserves a lunch break. I go back in an hour and one last time asked for an inspection. The mechanic tells me he's about to leave because he hasn't gone out to lunch yet. I asked him why he didn't just inspect my car when I was there before and his answer is "I didn't know I'd be staying". No sense of professionalism. No common courtesy. After years of doing business with this company all I got was apathy and attitude. Three different visits to this location in two days and I can't get a simple state inspection done. I will never bring any of my vehicles here again.

Update to original review. Originally gave them 1 star, but they made it right and fixed my car, at…read moreno additional cost to me. I appreciate their willingness to make it right. ***original post below**I usually brought my Silverado here, & since my Camry needed work, I brought it here instead of the dealership.My original complaint (and still current complaint) was the front end was wobbly upon braking & at 60 MPH. Also needed oil change. 1st visit: original complaint above and their recommendations were: Alignment $89.99; Brake fluid flush $76.90; Radiator plus hoses $406.49; engine air filter $32.96; cabin filter $43.94; valve cover & gasket $98.87; rear brake pads $85; resurface rear rotors $59; PCV valve $32.96 total after labor, taxes & hazmat $1761.71 and the thing still wobbles. 2nd visit for same problem: Front brakes $85; resurface front rotors $59; total after labor, taxes, & hazmat $250.88 ***Come to find out, they only test drove it on the street, & NOT on the highway like I stated in the original problem*** 3rd visit for same problem: NOW they test drive with me in the car, and see what I'm talking about. Now they tell me that ALL the rims are bent. Quote me $772.96 for new rims. Not doing it. I have been completely and utterly robbed of my ability to choose repairs needed for my situation. Family has 2 vehicles. I drive my son to & from school 13 miles one way everyday. Because they did not listen to me & test the car on the highway originally, I am going to have $200 more in gas costs a month since I will have to drive my truck & not the car. If they did it right the first time, I could have decided to wait on all the extra repairs above & beyond what my main issue was. Now, I don't have that option.

CUSTOMERS BEWARE! This is by far the worst repair shop I have ever dealt with. Let me first start…read moreoff by saying, my husband brought his keep there in November, because it wouldn't turn over. They entered up saying there was an electrical issue. They had to build a box for the wiring. Okay, I'm good with that. Until then they said now it won't shit off and wanted to charge us more to figure out why. Obviously, they crossed wires somewhere. Today after being overcharged for the work they did ( lack of a better term) we got the jeep back. They left the washer fluid tank out, they didn't put the dashboard back on! AND... the horn, lights, and signals don't work now!

Went in for a oil change and state inspection. Had the best prices around. Great customer service…read moreand the establishment was very well maintained. Went in as a customer. Left feeling like a member of the family.

Extremely friendly service. Very confident and super clean and well maintained. Would not hesitate…read moreto take them any vehicle. Thanks for all your help!

I normally don't leave reviews, but I had to for Kelly. He's one of the most hardworking and honest…read morepeople I've come across. He explains everything clearly, doesn't try to upsell you, and genuinely cares about doing a good job. You can tell he carries a lot on his shoulders, but he still shows up and treats people right. That kind of work ethic deserves recognition. If you come here, I hope you get Kelly -- he's the reason this place has any good experience at all

Joelle and Tony thank you for the fast, friendly service and the $25 off for new customer!read more

I had spoken with several different car detailing places but ultimately went with Grease Monkey due…read moreto the ease of booking. I called at 9am asking if they could do my car and they said absolutely! Super easy to bring in same day. It was a little on the pricey side (I paid $400) but trusted the process as my car had CAKED on dog slobber and hair from my 160lb Saint Bernard. The guys were professional and very friendly explaining everything to me and what they were going to do. I got my air vents cleaned out, steamed carpets, and the inside of my car completely cleaned out! Also they waxed the outside and cleaned the outside. I was very pleased with the final result! Thank you!!! Would definitely recommend this company to anyone. Had a nice waiting room as well! I can't comment on timing because I dropped my car off so I didn't "wait". Dropped off at 10am and picked up at 3:30pm.

I was desperately looking for a place that could steam and clean the inside of my car and the one…read moreplace in my hometown that provides this service was closed during spring break. I googled to see who could offer this service and I wasn't getting any answers. I decided to call Grease Monkey to see if they offered this service since I've been here before for a carwash and I know they also do other things. Luckily they said they could shampoo the inside. It was pricey but totally worth it. Yes, the wait times are also long. I've caught up on my reading while waiting for my car. I've gone next door to eat at Applebee's. They also have free WiFi, so that's a good way to waste your time while waiting. I know they sell food there, but I've never tried it. And I don't use many public restrooms, but I like the privacy of the women's restroom because they're separated by doors, not stalls.

This shop exceeded my expectations. Joe and his team were knowledgeable, patient, and incredibly…read morerespectful. As a female customer, I've unfortunately had less-than-great experiences elsewhere, so this felt almost surreal in the best way. They walked me through what my car needed, answered every question without condescension, and made sure I felt comfortable with the plan before starting any work. Pricing was fair, turnaround was quick, and the whole process felt smooth and honest. It's rare to find a place that makes you feel both heard and taken care of. Highly recommend.

I took a 2019 BMW to get serviced for a shaking it was making. The estimate they gave me was in…read morethe thousands. When I first took my car in, they said it was free diagnostic check and they would let me decide whether I wanted to proceed to repairs. After they kept my car for four days, I decided against the repairs and picked up my car. To my surprise, they said I owed them over $400!!!! I told them I was told the diagnostic check was complimentary, but they demanded I pay that, so I paid it. I took my car elsewhere and with parts and labor, I paid $700. If you expect honesty and professionalism, do not do business with Premium Automotive Services in Edinburg!!

The Edinburg, TX. team off Sugar and Freddie Gonzalez provide great customer service each visit, by…read moregreeting me, treating me in a respectable manner, providing an assessment of what my car needs during each visit (every 3 months), then request my approval of same before doing the work on my car. They also check all my lights (Turn signals, front lights, and break lights) to be sure none have burned out, and alert me if I need to get them replaced. Recently, during an oil change, they noticed what appeared to be an oil leak and shared a picture with me of the under carriage of my car. They do not perform oil leak repairs, but suggested an auto repair shop to go to. I visited the auto repair, they carefully performed diagnostics and did the work needed once I agreed to their quote. Thank you Oil Changers, You Rock, and have a customer for life!!

Best place to get your oil change in town! Great service and atmosphere! They tell you how long,…read morewhat they recommend, and even show you your oil before and after and check all lights and turn signals to make sure you're safe on the road! Definitely recommend for everyone looking for a reliable and fast place! Ramiro is always a good help during my visits!

Oil change and inspection was fast friendly service. Price was inline with others but service was…read morefast even with a couple in line.

From the owner: We offer full service oil changes to most cars and trucks. Our drive thru service gets you back on…read morethe road quickly. We guarantee 100% professional certified service. We inform you of your vehicle's fluid maintenance needs, and all service options available. We recommend based on your vehicle manufacturer's guidelines, and then listen as you make your decisions, without hassle or pressure. We appreciate your time by working fast to have you back on the road in a flash!

Came to get the state inspection and an oil change for my daughters jeep since she will be going…read moreback to Austin for school. The staff was very helpful and courteous the service was excellent and fast I was out of there within 30 minutes the prices were also very comparable to other locations offering a full synthetic oil change. I was very pleased, I would definitely come back again with my other vehicles

super helpful and patient. my oil change took 15 mins and they explained the cost and the oil they…read morewould use. 10/10