At first I thought they were great. I had an oil change. Then I opened my hood after getting home…read more I noticed that they didn't put the cap back on the oil. I called to tell them. They seem like they were friendly and professional. And said they would give me a free tuneup. So I returned. Because I needed struts and shocks all around then I had them install new high Performance Monroe struts and shocks.again very nice and friendly. Now I know why. They did halfway. The rear springs both sides were cut with a torch! And the struts were not new. No wonder they were so nice. But I was going to call them to schedule another oil change. They never called me back or responded to my messages. Because I without realizing what they did. Found out 1 1/2 later. So just case any mechanic is extra nice and friendly. Be very cautious and alert. Check out their work before driving away.

They will work on transmissions but they located in KY and I live in WV,so, I can't do business…read morewith them. I sure that they are excellent garage, give them a call!

Super fast! Great customer service. Friendly and knowledgeable staff. Highly recommend this place…read morefor routine maintenance!

From the owner: For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive…read morevehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Ceredo.

I have been using this business for regular maintenance on my vehicles for several years. The…read moreemployees seem to be conscientious and to a degree pretty knowledgeable. Once you get in on the rack they get in on the job and work together as a team to get you out quickly. An oil change here provides the obvious oil and filter change but also includes checking your inflation levels on your tires, a check of all fluids, air filter, cabin air filter and even clean your windows. I have come to trust them to work on my vehicles and I feel for the cost their service is a great value. My only negative comment is they constantly try to upsell their products and services, I realize it's probably not the technicians but their boss pushing them to upsell. Just be aware they will more than likely try to get you to do an upgraded service. They are not pushy though, if you decline the suggestion they let it drop. I recommend this business to do your basic vehicle maintenance.

Always get my oil changed here. I am thankful for the military discount offered. Always treated…read moregreat when I come here.

Very quick service. Didn't try and sell me services I didn't need. I'm use to spending $100+ on oil…read morechange and I received oils change and cleaner for $76!!

Fast friendly and professional service. Did a great job and clearly communicated what they…read moredoing/what the service entailed.

I came to get my Toyota serviced needed new brakes and rotors I sought nearby shops in the area and…read morethey all said the same thing that my front brakes needed some work done and with Firestone they were honest worked on my vehicle with integrity were transparent with me and were willing to work with me to get the best deal. The employees who assisted me were Nathan Tharpe and Antony Mcdonagh. Both were excellent and did an amazing job although they were short staff they did everything they could to get myself and other customers out in a reasonable time while doing an amazing job. After the service my Toyota ran and braked better with no issues. After seeing some of the other reviews on here I'd sum it up to a misunderstanding and to give Firestone in Ashland your time and business. Especially if you're anything like me where you're only available Saturday and Sunday most local shops are closed on the weekends. Great value, excellent customer service and good quality.

This story is a prime example of why I don't trust corporate car places. Read this through and…read moreyou'll feel the same way. I left my car there and took my grandpa out to lunch in his car. The team seemed really nice and professional, I even signed up for the credit card (which I'll probably now cancel.) I get a call and they tell me that they can't get the car started, so I ask if they tried moving the wheel or troubleshooting at all, which they say they didn't. They say they will try a few things and call back if there is any issues. They call me back ten minutes later and say that three techs had tried starting the car and that it's not turning, to which I concernedly said "I don't know then, I'll be back in thirty to evaluate what's wrong." I get there, get the keys, they tell me that it's futile unless I have "magic hands," so I go out, put the key in, turn the key and it starts instantly without any problems at all. No need to move the wheel, take it in and out of park or anything. I go in and honestly ask "should I leave this with y'all because it started instantly without any problems and this is a bit concerning?" The British gent in there who I was having great conversation with earlier started getting mad and said "well you can take it somewhere else" and kept saying that I'm an aggravated tone, so I left and took my car to Charlie's Tires over in Ironton. I paid $34 more and at least they can start the car and was treated with respect. Horrible experience. Can't believe the rudeness, especially over their own teams incompetence. Never going back and will propagate this story to everyone I know who needs tires.

Always great!! Very helpful! Comparable prices! Always come to this location to get in and out…read morequick!

They were very nice and pretty quick with service. Just I was shocked when it was $117 for a high…read moremileage oil change for a 2012 Scion.