This is my first time ever leaving a review for a place and that's because I think some of fellow yelpers deserve to hear about my experience which was complete opposite of the good reviews you could find here.
After several recommendations from friends and family, I decided to give this place a try. All the recommendation I received was for Haru but my mistake there it was, I didn't ask for him when I called in to make an appointment. I was thinking the outcome wouldnt be that much different between stylists. WRONG!!
I went into get a perm and I was assigned with a female stylist, who didnt even bother to give me her name. I wanted the curls to be big and loose and showed her pictures of how I wanted my hair to be done. After looking through the pictures for maybe less than 10 seconds, she told me the curls wouldnt come out as big as I want it to be but she could make it just a bit tighter so I said that would be fine.
When she started working on my hair, another girl, seems to be an assistant of the stylist, came up to help out. This is what I hated the most out of many other things. Two different person working on each side of my hair.. The assistant clearly didnt know what she was doning as she kept looking at how the stylist was winding my hair on the rods and asking the stylist if she was doing it right. The money I paid to get my hair done is not little and I expect only the exprienced stylist to do the main job that requires certain level of knowledge and skills as my hair is not for your practice!!
When it came to time to wash my hair, the assistant took me to the washing station and another girl joined the group. Two girls started talking about their personal life when I'm uncomfortably laying down and listening to their non-stop conversation. They didnt even ask me if I was ok with the water temperature and of course they made sure that the water gets into my ears, eys and splashed all over my face. I've been to many other salons, both Korean and American operated, but this was by far the most unprofessional service I've ever received.
I would have given them at leaset 2-3 stars if the outcome was anywhere close to my desired style but they seriously do not even deserve one star I'm giving them because Yelp does not have zero star option.
The stylist didnt even fully dry nor styled my hair. When she said my hair was done, it was literally wet, water dripping wet. When she asked me if I'm satisfied with the outcome and I said I can't tell what the final outcome of this perm is as my hair is still wet and not styled. And she sighs,,and asks me "do you want me to fully dry your hair?" I mean, is this even a question a hair stylist should be asking her customer?? And again, my hair was still wet when she said my hair was done for the second time.
When I told her I really don't like how the curls are so tight and how frizzy my hair is and she blamed my hair to be too damaged to get the curls I wanted which she did not mention from the beginning. If my hair was too damaged to get the curls, why did you not tell me this in the first place and even suggested to get my hair colored on top on the perm on my already damaged hair??
Honestly, I'm not even sure if there could have been a difference if I got my hair done from Haru considering how inexperienced and unprofessional his staffs were.
I wish I had the name of the stylist who did my hair so I could warn you.. If you ever decide to give this place a try, ask for Haru specifically as others have good words for him. Never try the other stylists!
I AM NOT COMING BACK HERE EVER AGAIN read more