Update to my previous review - I have uploaded proof that they were a) closed during the time of…read moremy intended stay, b) that they promised us a refund, and c) that it is now almost 7 months beyond the date of the promised refund and we have still not been granted our simple request. They have refused to answer calls or e-mails and do not allow anyone to engage with me. They have threatened me legally, saying I am harassing them, when I am only trying to get money that is legally owed to be and being unlawfully being held by this company. They have gone back on their written word - as well as violating section 4 of Decree 17/2020 of the Portuguese Law.

A beautiful facility with exquisite interior and well appointed rooms with views to die for…read more Located conveniently in the edge or old town and is close everything you need to visit. The restaurant has the best breakfast in the area, and George the morning waiter cheers you up every morning. The cherry on top is the free city tour by Francesco who is a historian of the city and he shares the insightful knowledge and observations you will never get from run of the mill tour guides out in the street. Highly recommend this place.

Perfection in every way. Customer service…read more Location. Value. Comfort. A just truest for us.

This place had a great view of the Douro river and the Ribeira neighborhood. In this area you…read morecouldn't ask for a better location. I was about a block and a half from the beatiful Ponte Luis I bridge which goes across to Nova De Gaia region. What is so special about this bridge and where it takes you? Well the area across the river contains the storage houses for many of the port wine producers down the river in the Douro Valley. In other words, you can visit most of these storage house and they will teach you about the port wine making process and also taste the final products! Back to the the Porto River apartments, the building is located in the hottest area of Porto. The neighborhood is filled with lots of great history and many, many great restaurants. Not enough restaurant choices for you? Well, then head uphill toward the many pedestrian friendly streets that are also filled with great restaurants and shops. The apartment was very clean and had a kitchen which is also a plus if you want to save money on some of your meals. My booking included free breakfast which was excellently prepared by the nice women in the restaurant kitchen. The restaurant seating area is above the river and has great views. The staff is very friendly and helpful. Would I return to this same location in the future? Without a doubt!

Help your customers. I literally booked the wrong date and they refused to help me change the date…read moreand just took my money.

Castelo Santa Catarina turned out to be a wonderful place to stay in Porto. They had gated parking…read morefor our rental car, and the location was perfect for never moving it while we were there. The hotel is within easy walking distance of both local restaurants, and an easy downhill stroll to all the things you come to Porto to see. The subway gets you back to the nearby Marques metro station when you've had enough walking. The hotel itself is delightfully quirky - the 'castle' is wonderfully decorated, as are the grounds and gardens. Most guest rooms are scattered around the property. We had a spacious, comfortable, modern room in a 2 story motel-like addition at the back of the property. In addition to the beautiful gardens that you pass through to get anywhere, be sure to seek out the lawn and stairway to a patio full of trees at the southwestern corner of the grounds - the views of the city from there are wonderful. The staff here was terrific - taking their time to instruct guests on what should be seen in the city. A fantastic touch was, when it rained overnight, they left golf umbrellas outside every room, in case they were needed to get to breakfast. A variety of tilework puts the perfect finishing touch on this lovely place to stay.

Great base for exploring Porto, whether you're using public transport and rideshares or brought a…read morecar (you absolute fool, lol). Grounds are beautifully landscaped, multiple buildings including a the castle itself, a former chapel, and a modern motel structure within an impressive walled compound. Staff is fantastic, rooms in the castle are old-timey fancy, and have very well-equipped ultra-modern bathrooms. The 5th floor suite is the whole floor, and has amazing views in all directions, even from the toilet, but you will suffer the stairs. Breakfast is included and is more than adequate.