Can't say enough about Pam's pet grooming. I originally met Pam at another grooming salon in Dover…read morethat no longer exists. She is a sweet, gentle, smart, EXCELLENT groomer! My 13 year old Yorkie is delicate and needs extra care. She always takes the time to talk to me and ask me about any concerns with my fur baby. Pam's Pet Grooming is in an adorable little white house on N. DuPont Highway (Rt. 13) right north of Redners Market. The grooming area is neat and extremely clean. My dog is only there for under 2hrs. Pam always calls me right away when he is done. Her prices are great. My dog is always cut exactly how I ask for! He is a sweet smelling, neat, clean, nails clipped, scarf decorated, tail wagging happy boy when I pick him up!

Yesterday was the first time I've ever had a mobile pet grooming service. Lindsey was incredible…read morewith our 3 doggies. They loved her & she loved them! She did a fantastic job grooming each one! I will definitely have her back! Thank you, Sharon

Many thanks to everyone at Forest Ave animal hospital. The entire staff is helpful and considerateread more

All my dogs have been seen by the vets at FAAH. They and their vet techs are kind, compassionate,…read moreand love what they do. All my dogs have had top notch care by Dr. Gaines and her team are so knowledgeable. My Philip Alexander (pittie) loves to go to the vet to see his friends there!

We visited as a first-time patient for our cat that has an eye ulcer. We thought it was just an eye…read moreinfection. We were impressed by the pleasant bedside manner and thorough explanations of what was going on with our cat, what to do when we get home, and follow-up. I really hate when veterinary clinics treat you like a source of profit and don't make you feel they actually care about your animals like you do. For me personally, any pet I own is an extension of my family - a furry child. I appreciate receiving care here just like I would at a Primary Care Physician's office.

This place needs to reevaluate their staff. I could tell my dog was manhandled. When he was picked…read moreup, he looked traumatized. Dr. Crook diagnosed him with diabetes, but yet wouldn't provide any lab results, confirming it. After the treatment began, my dog's body just started to deteriorate. This doctor had the worst attitude.......in general, This place was a horrible experience. Please take care of your babies and don't let this doctor near them. Update, my dog is dead

These girls do a fabulous job. I have been taking my three fir babies to Shaggy Paws for several…read moreyears. They always look and smell wonderful. They love going for their spa days. My corgi goes in for the furminator treatment and she looks gorgeous when she comes out. I highly recommend these ladies for your furry friends.

excellent experience. Staff is patient and kind with pets. Good job with the groomingread more

Like many pet owners, I desire a top-notch medical practice for my "furry family", one that mirrors…read morethe same quality of expertise and care that I desire and expect for my own human medical needs. I am thrilled to say that I've found that quality of care for my "furry family" at Brenford Animal Hospital, P.A. at their 4118 North DuPont Hwy in Dover location. I am a recent permanent resident of Dover and had adopted my furry felines just before the pandemic shut everything down. As both had all their vaccines etc., were in good overall health, and remained completely "indoor" pets, I had no need to seek any medical attention for either of them until now. I never had felines before and although I did have a wonderful four-legged furry friend for many years before them, she was of the canine breed. Needless to say, felines are totally different. When my "Oreo" exhibited the need for medical attention I looked for reviews for Veterinarians in the area. I write this review because generally people write complaints about experiences, but sadly when they are happy neglect to write compliments and give thanks to those companies and peoples that deserve gratitude to be spelled out. I want people to know about Brenford Animal Hospital, P.A. at 4118 Noth DuPont Hwy in Dover, DE. From my initial call just before the practice closed for the day, through the past few days of communication, everyone I've interacted with at this practice has been wonderful! I don't say that lightly either. By the time I assessed that Oreo needed medical attention and located a veterinarian practice it was near the closing of their work day. Megan was my first point of contact she listened to the concerns I had for Oreo, spoke with the doctor and discusses some options. I ultimately, called back just a few minutes before they closed, spoke with Megan again and booked Oreo for a morning appointment. Megan didn't rush me off the phone, she afforded me time beyond closing to begin the paperwork needed for the morning appointment - she could have had me go "online" to do it myself but graciously extended to me the courtesy of doing it for me and didn't make me feel for a moment that I was imposing on her. My husband and I took Oreo in for the morning appointment, and we both were impressed at the cleanliness of the office and of the examination room. Jacquelynn assisted Dr. Kern's and was the first to interact with Oreo. She was wonderful with him. He has never let a human handle him for the length of time that she needed to and it was as if he'd always known her. I was so impressed! Dr. Kern also had that same effect on Oreo. Oreo had a thorough exam and we were given guidance of what we needed to do to help him get well. I spoke with Dr. Kern's the following day via phone for follow-up and also went into the office to get some recommendations on "treats" for Oreo and Steven at the reception desk listened to my concerns and helped me. I truly felt every person I've identified in this review cared for Oreo's wellness and was compassionate to my concerns for caring for him. They are truly a "team" and clearly share the same attributes that create a practice environment that is exceptional! I thank them and am so thrilled that they are in my community! I know that my furry family will always have the best of care for their medical needs at this practice and which them all professional and personal success!

We went here for decades, but since Dr Hammer retired this place has gone down hill. Our dog that…read moreis limping and tested negative for Lyme disease is being treated for Lyme disease. Instead of doing the X-ray when there they make a second appointment for us to bring her in for X-rays. Makes no sense. I had asked let's to a X-ray. Had our cat in there numerous times for vomiting and diarrhea, was told on numerous occasions she had fleas (never saw one flea on this cat) she has worms or a parasite (no worms in her stool) end up up the emergency vet when she started vomiting blood. (Also she was an indoor cat, never went outside) They do a X-ray and the cat had upper gi cancer. We know the cat was most likely terminal now but if they had done a X-ray or ultrasound we certainly could have made her final days more comfortable and with the proper medication prolonged her life a little. We are very upset about this, they gave us worm medication and antibiotics that was it and we returned numerous times about her vomiting numerous times a day. I feel like they just google your pets symptoms and treat for whatever Google says. If you love your animal don't go here. It's not about the amount we spent at the emergency vet if she was diagnosed properly and treated she would have been more comfortable in the end. Why is it so difficult for them to take a X-ray or ultrasound, do they even own the equipment to do so ? At the time of her emergency vet visit our beloved cat was still on antibiotics with them saying she had worms or a parasite, prescribed by brenford. I used to think highly of this place when Dr Hammer was there but no more. 9/30/26 Took dog to Forest Ave animal hospital, my dog does not have lyme disease she has a partial ligament tear. She's getting like cortisone shots and laser treatments, pain meds, I see a difference with just one shot. X-rays don't show tissue but you can see the inflammation in her joints from the swelling from the partial tear. X-rays not cheap but I'll pony up the money so my dog has a better quality of life. Brenford all about the dollar now, I just don't understood why they don't do xrays, especially when I requested they do X-rays. In this past this was an excellent veterinary hospital but with the retirement of some of the vets it's lost a lot of experience.

The owner is both caring and professional in their treatment of your pet. A great company to do…read morebusiness with!

The staff here are just exceptional, and I'd like to give a special thanks to Dr. Coleman. We…read morerecently had to take our senior fur baby in for an emergency visit and they were able to get us in right away. At 10 at night, the entire staff lovingly cared for him and quickly had him diagnosed, treated, prescribed meds, and recommended follow up treatments. Due to the pandemic, we couldn't meet with Dr. Coleman face to face, but she gave us everything we needed over the phone, and was as kind and gentle as she could be, even though the diagnosis itself was not good. We were so grateful for their care! We've been going to them for about 3 years, and they've helped us through putting down 2 of our pets, and were always kind and gentle. They even came to the house for one of them (our cat, who could not travel). These folks understand how much our pets mean to us. We're incredibly grateful we've got such a great place to bring our furry family to in their hours of need.

One of the worst experiences of my life. Plus I feel they contributed to my dogs death. I took my…read more8 year old dog there because he was urinating a lot. I asked to have him tested. They kept him for two days they decided he had diabetes and put him on insulin. They told me we would have to check his blood two times a day. Sold me an expensive glucose monitor which they never set up. They sent us home with a monitor with no codes installed and not even batteries. Ultimately I found out I paid 3 times as much as it could have been bought at CVS. I went back a few days later and was basically told to stab his ear twice a day. They were incompetent, uncaring and expensive. I would never go there again. ​