We have been looking for a daycare closer to home for our one year old puppy. This seemed like a…read morenice place. She went for the introduction day and all went well. There were no issues with her fitting in with the other dogs. When we picked her up, we noticed the handler aggressively correcting her with the leash (negative reinforcement). We had understood the daycare had a positive reinforcement policy. Beyond this being a bad training technique, it is useless with our dog as it makes her more excited. We did not say anything to the handler and brought it to the attention of the owner privately to see what was their opinion. He responded that both us and our dog are no longer welcome at his business.

It was brought to my attention recently that I write pretty critical reviews about pet care places…read moreon my Yelp. I am a pretty protective dog dad and bad experiences tend to stick out, so I thought it was time to write about where we found that we are happy with! One day while at the Bowness off leash park, there were quite a few more dogs than usual. Turns out it was "park play day" where the daycare brings the dogs for some playtime in the park. The owner was there and taking pictures of the dogs, as it turns out he is also a pet photographer! Our dog turned out to be pretty photogenic and got some good pictures. My girlfriend got information about the daycare and the next week we started taking him there. The building is a good size inside and outdoor play area as well. On hot summer days there are kiddie pools set up where the dogs can jump in and cool down. The facebook page is updated often with pictures and videos of all the dogs so we can check in and see all the fun being had while we are at work! Brian, Janice and all their staff are amazing. They always tell us a bit about what our dog did, who he played with and such. We have never had any issues with the daycare. It is reasonably priced, with multi day packs available to save some money. They also do regular nail trims for him, sometimes without us even asking! Brian also has a professional photo studio where he does amazing work with the dogs. We took ours in for a Christmas photo shoot and ended up getting amazing pictures and Christmas cards done. I would highly recommend Back in the Pack, and I'm sure my dog would too!

This location is quite convenient for us when we're getting our hair done as it is in the same…read moreplaza as our salon. The store has plenty of parking and the staff is very friendly. The enjoyed my two furbabies and have a great selection of food, treats and toys. They also sell bones and raw food which is great! I enjoy shopping at the smaller stores as the service is more personalized, friendly and would rather contribute to the small entrepreneur then the big box stores. We will be back!

Unbelievably friendly and nice owners - husband and wife. Upon entering they introduced themselves…read moreto me and talked to me about their loyalty program. They chatted with me about the other business owners nearby and promoted other family run retailers in the square. It was a joy buying dog food from such a personable place. Plus they take air miles, so that's sweet.

I recently bought a land turtle from a lady in Medicine Hat. Lets just say this lady did not know…read morehow to take care of the little guy. Now me being new to owning a land turtle, yet knowing he was in rough shape set out to learn a few things. I first went online and gathered info then went to Petland to purchases the items needed. I took along my two youngest boys for a bit of a field trip and they had a great time. In talking to the staff they admitted to not knowing too much about my breed but passed along a card for a vet that specialized in turtles. It has been over a month now and my little guy is responding nicely to being taken care of, I learned enough online that a vet was not needed but will say that the staff I meet at Petland seemed to care and wanted to help in anyway possible. One of them even recognized me the next time I went in to buy a new UVB bulb. Nothing feels better then when the staff remember you and are able to give you better service because of it.

Just to mention this Petland has reduced hours, mask and maximum person policies for COVID…read more (Petland's always been great and I appreciate all the extra effort and measures you've taken.)

We had dog and house sitting services for four days. Leah took wonderful care of our pup who has…read moreseparation anxiety and who we had never left alone with anyone besides us. She sent a ton of updates and pictures and we came back to a happy pup and a spotlessly clean house. 10/10 recommend!

From the owner: Active Furiends is a proud pet care company in Alberta that goes above and beyond your expectations…read moreof caring for your furry family members. As pet parents for may years, we understand the anxiety that comes with deciding who to trust with your pets’ well-being-not being with them is hard enough. First and foremost, we live by our reputation, and value trust and dependability. Our goal is to give you an idea of who we are, including our hopes and passions, and in the process, we hope to alleviate your nerves and gain your trust.

The person who usually grooms my dog was booked up because she`s on vacation in September. I was…read moreworried that my dog wouldn`t do well with a new groomer, as he is anxious if I`m not around, and has a strong aversion to water, especially in bath form. I took a chance based on my positive experience getting my dog`s nails clipped at Clippers N Suds. My dog was HAPPY when I picked him up. Not just excited to see me, but he walked home with a big smile. There was no acting out (once he peed on a rug because he was pissed off we took him to the groomers). He wasn`t mad, anxious or anything but HAPPY when I got home. He looks great too. Maybe I`m biased but he`s adorable. Tannis was friendly and best of all, she likes my dog! I know my dog hates baths and the dryer, but she told me he was good, particularly for the grooming though he does not like the dryer. LOL. That`s putting it nicely. I also know he whines in a very high pitch chirps when I have to leave him there but when I asked, she just smiled and said he was good boy. The other employee in the back was very nice and said my dog was a real cutie. It`s a huge relief to find a groomer that takes good care of my dog. It`s a good feeling to have knowing that the people grooming my dog like him too. Thanks Tannis! We will be back.

My first time here and my beautiful pooch & I did a self wash. I have a bad back and can't handle…read morewashes in the bath at home anymore. The cost was very reasonable. I can't believe how helpful the staff was and how many supplies were included!! I am sure we will become regulars now that we've discovered this gem!

First time with a pet sitter for my little Yorkie who is timid and anxious with new situations, and…read moreright away she took to Lea Ann. She was given 1:1 attention and cuddles, and played outside with the other pups. Very pleased with their care and recommend The Bunk and Bone to anyone needing a wonderful couple to look after their fur-baby. Carol J

Great Home Atmosphere, no cages, for my fur babies vacation! These fur babies are spoiled, lots of…read morehugggs, supervised outside play and home made food with home made treats. We had our fur babies on vacation last year at Bunk & Bone. Georgie and McGuire are getting ready once again for their vacation on Wednesday. I interviewed dog Vacation spots and thank heavens for Bunk and Bones. No large dogs, no kennels, home cooking, home atmosphere and supervised at all times. Most of all daily updated pictures and reasonable vacation prices. Awesome fur baby home away from home! Mary

Took our two small pugs for a simple nail clipping. Incredible clean and ridiculously friendly…read moreowner. We got a deal for having 2 done at the same time which I liked (of course) and every 6th clipping is free, so we'll Be back for sure. She did a great job.

From the owner: Dog Daycare weekdaysread more

I had historically had a bad experience at Shaggy but heard that new owners had taken over so…read moredecided to give it another chance. Wow I was really impressed with my experience, they seemed incredibly kind and considerate with the dogs. They expressed to me that their first consideration was the welfare of my dog and that meant a lot. I consider my golden like family and he gets pretty stressed having to go to the salon but he really seems to connect with Megan. Will be my new permanent salon

Omg! We are So lucky to have Robert and his experienced staff as Gracie, Gucci and Daisy's…read moregroomers. Will never go anywhere else ... EVER :)

LOVE this little piece of dog heaven and am sad I'm limited to only 5 stars! The shop location is…read moreright on 14st NW in Kensington so super convenient for everyone. I've known the owner, Nadia for years and to say she has a gift with dogs and a gift for training is an understatement! If you're looking for highly skilled positive reinforcement trainer or groomer this is your one stop shop! She has the attitude that every dog deserves to get the right start so she offers super competitive pricing on her training packages, too!

Nadia is a fantastic trainer & groomer. One of my dogs is fearful & Nadia has been providing a…read morestress-free grooming experience for her for years now. As a trainer, Nadia is second to none & has experience with all kinds of dogs & their issues. She also runs a doggie daycare that is fully supervised by experienced staff. I highly recommend Brilliant Best Friends for all your training, daycare & grooming needs.