1. Ogle Randall Gallery

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    Pigeon Forge, TN

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    Ogle Randall Gallery

    5.0 (1 review)
    ModerateArt Galleries

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    2 years ago

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    Twisted Vessel Gallery - Rude owner!

    Twisted Vessel Gallery

    2.0(35 reviews)
    0.0 mi

    My husband and I took a trip to the Smoky Mountains for my 30th birthday, and I really wanted to…read morefind a piece of art for our home that would represent such a meaningful milestone weekend. I was honestly disappointed by how much touristy junk there was everywhere. We walked by Twisted Vessel after breakfast and were immediately blown away (no pun intended with the blown glass ) by the quality of the work in the window. Within seconds of stepping inside, I couldn't believe how incredible the artwork was. The gentleman at the counter, who I later learned was the artist and owner, Steve, was incredibly kind. I had set my coffee and some of our other purchases outside because I didn't want to bring them into the studio and disrespect the space. He immediately offered for me to bring everything inside and set it in the corner so it wouldn't sit out in the heat. My husband and I ended up talking with Steve for almost two hours. He had the most phenomenal stories. He made us laugh, and he made us cry. If we hadn't needed to drive home that evening, we probably could have stayed there all day, or until he kicked us out. We left with the most beautiful hummingbird, which now hangs in our kitchen window. Steve gave me a card with a story about a the hummingbird "doing their part" during a hard situation, and it symbolized hope. With my dad currently in hospice, that little card and hummingbird have taken on an incredibly special meaning for me. I couldn't have found a more meaningful piece to bring home from my 30th birthday trip. Two weeks after our trip, I happened to look up Twisted Vessel again and was genuinely flabbergasted by some of the negative reviews, particularly the ones complaining about parking or Steve's demeanor. Our experience could not have been more different. Steve could not have been more pleasant with us. I think the difference is that we weren't looking for another tourist stop. We genuinely appreciated the art, the craftsmanship, and the stories behind the work. This isn't somewhere you go simply to park your car and check another attraction off your list. It's a place to slow down, appreciate art, and talk with an artist who clearly has a passion for what he does. Truly a diamond in the rough. I can't wait for our next trip back so we can purchase another piece and, hopefully, spend even more time talking with Steve.

    The gentleman who runs the gallery is so rude. Has no customer service skills. Walked around for a…read morecouple of minutes and decided this was not the place to be.

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    Twisted Vessel Gallery
    Twisted Vessel Gallery - Extremely rude and unprofessional!

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    Extremely rude and unprofessional!

    Ogle Randall Gallery - galleries - Updated October 2026

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