We are currently going through the application process for a rental with Mark Brower Properties…read more Their staff has been very responsive and has maintained communication with us through the entire process. Thanks Avril for all your help! We look forward to renting with you!

This is my second time leaving this company a bad review. The gas to my rental was cut off because…read morethe of my neighbor, when I called the people at Mark Browers they agreed it was ridiculous, I didn't receive a call back, so I called them back, and I was told their hands were tied. So they had an answer waiting for me I just wasn't important enough to call back. There are planning to leave me without Gas for over a week meaning I have no heat in the lows of 45 degree weather, can't do any laundry, can't cook any food, don't have any hot water. This is how they will leave you if you rent from them. Save yourself the trouble and find literally any other company. I've since asked for a rent reduction for the days I won't be able to live in the home, but as usual like every other time I call or email, I have no gotten a response.

Working with Mike and the entire Denali team was great experience for both my wife and I…read more throughout our time renting from them they were quick to respond to us and very helpful with any and all issues. during our move out Mike was a direct and friendly line of communication that I relied on heavily to make sure that the process was seamless and positive for all parties involved, he made sure to take my families quality of living in to account when showing the property and gave me great direction on what needed to be done. thank you Denali. The Watts

Will try to fleece you when you moved out. Asking the carpet to be cleaned and we got professional…read morecarpet cleaner came 2 days before moving out at our expense, we paid the carpet cleaning company, sent the picture, informed Denali. Lo and behold after we moved out Denali charged us $500 for carpet cleaning on top of everything else from our deposit saying that the carpet needs to be re-cleaned because they said it smelled like pet urine. We do not have any pet and the only slight smell we noticed after the cleaning was the chemical from the carpet cleaning treatment. Also, we accidentally took the garage opener in our car and Denali asked us to mail it to their office. We did and they charged us with garage replacement fob even after asking us to mail it. Dishonest company.

Have a couple income properties. A.J has been managing them and…read more able to secure tenants and will address all concerns in a timely matter. Fees are reasonable and service is good.

This company is an absolute money grab -- stay FAR away from Stratton…read more My husband and I have made multiple documented complaints about a severe scorpion problem in one of their rentals, yet nothing was addressed until we submitted our 54-day notice to vacate due to the home being uninhabitable and unsafe, as confirmed by our licensed pest control professional who identified an active infestation. Our property manager, Terri Young, has consistently been rude, dismissive, and unresponsive to our concerns. Despite notifying her several times, no proactive action was taken to protect our family. Instead, we were told we would owe a $900 lease-break fee PLUS two months' rent--an outrageous total of $8,000--just to leave a home that is a clear health and safety hazard. Tonight, I received a call from a man named Chris Goodman, who claimed to be under Damon Stratton. Shockingly, he stated that "inhabitable and safety concerns are Arizona tenant law, but not something that needs to be written into a Stratton contract because safety is your concern, not ours." To hear a company openly admit that tenant safety is not their concern is beyond disturbing. I am absolutely sickened that a business would operate this way or speak to a tenant in such an unethical and dismissive manner. I have young children and a small dog living in this home. If any of us suffer a medical emergency due to this scorpion infestation--after repeatedly notifying them and providing full documentation--I will not hesitate to take legal action. No family should be treated this way, and no company should prioritize profit over basic human safety. UPDATE: 12/12/25 in response to Chris G reply. Chris- Stratton only took action after we submitted written notice of our intent to vacate, despite the fact that we had made multiple prior communications requesting resolution of these issues, none of which received follow-up or corrective action. Does that sound like a PM that cares about their tenants well being and safety? As stated in my email to Terri this afternoon- "it is clear that routine maintenance and standard pest treatments are not resolving the issue. This was also noted by our Pest Control company, EcoGuard in the letter I forwarded to you this week. Given that scorpions pose a documented safety risk--particularly to children and pets--what is the proposed solution that does not place our family's health and safety at continued risk? We are asking for a realistic, effective resolution, not continued assurances that standard services are sufficient when evidence shows otherwise".

Brandon Boxrud at Apartment Hunters managed my rental townhouse in Chandler for more than 10 years…read morewhile I lived out of state. It can be frustrating and worrisome to be a property owner when you aren't anywhere nearby, but I had total trust in Brandon to take care of things. He led a few renovation projects for me and was always able to get good tenants in quickly. When it came time for me to sell the place recently, I turned to Brandon, who is also a real estate agent. He again managed some reno projects to freshen up the place for sale -- all without me having to come to AZ. The townhouse sold within a week of it going on the market at a very good price, better than I'd hoped. I had to pay a commission for Brandon's services as a real estate agent and an additional commission to Apartment Hunters, since he was working in that capacity. It was a little pricey but I felt it was well worth it for me to have peace of mind and not have to worry about doing any of the prep work myself. I'd recommend Brandon to anyone in the Phoenix/East Valley area needing property management services or real estate services.

This company managed a rental house in North Phoenix in Middle Vista, the rental house has had…read morenumberous compliants, they refused to listen to HOA fines, and compliants. Never notified the owner, Tenants moved out and left a pile of trash that has been sitting in front of the house now since Thursday. It is leaking chemicals, spoiled food and now maggots. The house is totally destroyed by this tenant who the police has been called 8 times on for various violations. This home owner, sadly, is in for a serious shock at the amount of money it is going to cost to totally renovate this home that is less than 1 1/2 years old. Sadly, I feel they absolutely did not screen these past tenants who by all accounts it was a drug house. Neighbors have tried to contact this company and they won't even acknowledge our concerns.

We used the property management services of this company for 5 years for our house in Gilbert. Our…read moreexperience was positive. Zen Rent was able to find us renters on time They did good work providing comparables, provided annual inspection reports of the property. Special shout out to Bailee and Ella who helped us throughout those 5 years and also towards the end when we sold the property.

This company is horrible. they violated my Arizona tenant rights. I was not able to walk the…read moreproperty with them. they took more than half of my deposit for BS claims. They took more than 14 days to get my check back after multiple emails and phone calls without answers. do you self a favor walk away and find another property management to rent from. Russell and Ella do not care about anyone. they don't reply to emails or phone calls.

Laura was great. Very knowledgeable, took the time to answer all my questions and concerns. I feel…read morevery relieved to have her manage my property. she took the time to assure me I was comfortable in my decision. Very prompt in answering questions and returning phone calls.

Laura has been managing more than 30 units for me over the past 5 years and has been providing the…read morehighest quality property management services. Do not look else where for management. Tenants and landlords alike will have a great experience dealing with copper wren. She is extremely responsive and will work to save money where possible for landlords while maintaining the high quality service for tenants.

This is the POOREST EXCUSE of a management company EVER! Damon only does business by emails, which…read moretake him 3 weeks to answer when / if he decides to respond! No phone number, doesn't do a thing to help tenants with repairs, etc. Automated emails saying rent is late even though it was paid on the FIRST of the month! Horrible!

I was considering renting a property from this company & luckily I didn't get locked into anything…read more Not sure who the owner is but Jaimie Shelton name is on everything. Do not go into business with this clown

DONT RENT FROM RED HAWK!! -Unprofessional and unorganized-…read more They will randomly charge you for things whenever they feel like it and lie about it.

I would like to say something about jerry... I rented from…read morethis company for 10 years.. Sometimes things dont work out but Jerry has a very kind heart and soul... I was worried as a single mom and he did his very best for me. There a great company! Please rent from them! Jerry is kind and has a big heart which im thankful! Thankyou jerry for the 10 years of knowing you. ‍ shauna

Horrible experience with this broker. Robert has been a nightmare to work with! The following…read moreexperience was had. - Intimidation techniques -Threats of eviction when something doesnt align - Only reachable during small windows of time during business hours about 3 hours a day. - Shows up to property unnanounced I'm very confused by all these 5-star reviews because my experience was not of that kind of service the duration of our 36 months leasing. Robert is flat out rude. Some maintenance requests never got dealt with. Robert made me pay $75 upon move out for a pocket door that was damaged when I took posessions of the home (and advised him about that but never got fixed due to him telling me its cosmetic) Grateful to be out of that lease and into a new one with a much better property manager. Stay clear if you want a good leasing experience.

Robert Mitchell provides consistent support to owners of rental properties. Robert has managed my…read moreproperties for over four years. He's the best property manager I've had and I've had over ten property managers.

This park is well taken care of with lots of activities to keep one busy. There is a daily band in…read morethe Courtyard with a bar and grill in operation.

Nice amenities and nice people. Great location. It can go a long way having a unit in a good…read morelocation.