Great service friendly people. They also rent out slingshots which is really cool!!! Uhaul trucks are clean and always ready when I need them. read more

I have never had a bad experience with Uhaul. On the contrary, I would recommend this company to anyone. However, the service at the OG auto sales in West Columbia, Tx was HORRIBLE. The person there wanted to charge me to park the hitch attached to the uhaul truck and clean it before he had inspected the vehicle. I left it as clean if not cleaner when than when I received it. He also asked me to "sweep" the Truck floor bed or I would be charged extra for him to have to do it. He also had the audacity to say he wanted to "social distance" so he couldn't look at the truck floorbed because "we were standing there". I then told him if you're so worried about social distancing then you should be wearing a mask. I told him I shouldn't have to do any of the above because that was not specified in the contract nor was I told or was it written anywhere in my contract that it had been done nor that I needed to do it. He called his "boss" and I was sent a receipt not having to pay anything extra. The idiot working there is an incompetent fool and should be fired. I should have been never asked to park and unhitch the truck or be charged for it nor should I have been asked to "clean it" when it was already as clean as I had received it. I would rate this place 0/5 if I could and Uhaul needs to better regulate its private subsidiaries. read more