This was a bad experience that was made right by this reliable company. No one hardly ever calls a…read moretow company. for a positive reason I called my companies roadside service and they sent AER and they arrived early and they were so responsive and helpful. This guy showed up 30 minutes before the manufacturer said they would and he was done in a short time. Thanks AER

This towing company was sent by my insurance company to tow my husband's car to the shop. Instead…read morethey took my neighbor's car and dropped it off. Two totally different cars. Then we couldn't reach them to get them to return the neighbor's car. Needless to say I have some very aggravated neighbors who had to get a ride to pick up their car!

Absolute menace on the road. I absolutely would not trust them to tow my car anywhere in any…read morecondition. If anything, they probably get their business by creating accidents.

RAUL is the best .I called him and told him I needed a tow ,Had to bring my Q5 to dealership, my…read moreAbs braking system was locked,there were 5 indicator lights on,couldn't get the car in gear,wouldn't move.Anyway Raul quoted me a very fair price and I agreed, he arrived within 30 minutes. When I explained to him what was going on,he said he'd check it out,he had a scanner and started tinkering around ,opened the hood and within 20 minutes had everything back to normal. Saved me hundreds of $ if not more,plus I would have had to rent a car to get home and who knows what the Dealer would have come up with.And last but not least his a super nice guy.He really saved me from alot of aggravation , stress and many hrs of time.I highly recommend.

Worst company ever. Customer service suck…read moreAlso my car was on the highway and they asked me for the address. They don't know what are they doing.

It's fun being the new kid in town. Until something goes wrong…read more That's me! New in town without a list of established service providers. So you can imagine how bummed I felt when I walked out of Publix and discovered my car wouldn't start. A helpful do-gooder mechanic-hobbiest-type saw my distress and tried to jump my car with his cables. No go. He was able to establish with a gauge conveniently stowed in his trunk that my battery was fine. Damn. He thought it might be the car's starter, but didn't have one of those. Nor did he have other recommendations or a referral. Damn again. I called an auto repair shop that serviced my car a few months ago. The shop was certain they could fix what ever ails the car, but I'd have to bring it in. They don't operate a towing service. They could recommend one, though. Goodie! Yay! They called that towing service but the gentleman who operates it doesn't work weekends. Damn, once again. So, with 32% of the power remaining in my iPhone, I consulted Yelp for a tow. That's how I found Rico. Rico asked me a few pertinent questions, then I asked Rico a few pertinent questions. It was a Match. Yippee! "When can you be here?" I asked Rico. "I'm in West Palm, it'll be about an hour and a half." He told me he received a lot of calls that morning in West Palm. Lucky Rico. Business is good. "That's a long time to wait. You've got a great reputation so let me call you back if I'm unable to find another provider." "OK," Rico replied. I charged ahead calling company after company receiving no answer or inflated prices or replies indicating my lack of importance to the Universe. My phone was losing its charge, and I remembered what a good match Rico was. So I called Rico back and his timeline had shortened. He could meet me in an hour. And he did. He showed up at Publix parking lot, backed up to my car when an apparatus reminiscent of The Transformers extended from the back of his truck, enveloping my rear tires. "Cool!" Rico exited his truck, introduced himself, shook my hand, and did the other stuff necessary to secure my ailing car for its trip to the repair shop. All the while we exchanged polite chit chat. I asked him if he minded taking the car to the repair facility without me. "No problem," Rico told me. I handed him cash, shook his hand, and watched him drive off. Rico made this a painless transaction. He was quick, efficient, and competent. I'm glad to say I've finally begun my approved service provider list for my new town. And Rico is at the top. Thank you, Rico...

Leif is great- honest guy and was responsive. I had an unfortunate situation where my car needed to…read morebe towed from a parking garage on South Beach. After calling him based on his reviews, he answered and told me my estimated time would be 45 minutes and that was exactly true. This is after being led on and cancelled on a few times from other companies. Not being from Miami, it was frustrating so his responsiveness and attitude was refreshing. Quickly got my car out of the garage and to the dealership. Great personality and conversation with him so I would highly recommend over some of the other towing companies. His small business deserves your patronage. Appreciate the assistance Leif, will recommend you to my friends in Miami

Amazing service. Second generation - family business - went of of his way. Lied even pushed my car…read morehimself out of a tight parking garage. No one else would have done that!! Amazing!

Joe arrived quickly to tow my vehicle. It needed a new cable and a new battery. Joe did the work…read moreplus we agreed to have the car detailed as well. Picked up the car today. it looks like a Milliob dollars. We are so happy with the job.

Great experience with this towing company. They were on time, kept me updated the whole way, and…read morewere very professional. I really appreciated the clear communication and reliability.

absolutely terrible customer service and unreliable. DO NOT USE. They will lie to you about timing,…read morenot return calls and then eventually just abandon you.

Express Towing Les/Lex treated us really well. Was patient with me asking questions and Les/Lex was…read morethere when I needed them.Thanku so much for towing the car where we needed it towed. Totally Will used this service again. Thanku dispatcher and Driver. Appreciate u from Kathleen/Johnny

I called Heaven Sent at 9pm on a Saturday because my son's car died on him in Broward. Instead of…read morejust saying he is located in Homestead and hanging up, he asked me my situation and said he would reach out to his network. Because of his help, after waiting 6 hours for AAA to dispatch a tow truck, that was never assigned, we were able to get the car to the mechanic. If this is how they handle someone that is not a customer, I can only imagine the service they'd provide to anyone needing their help. Thank you for helping me. You have a loyal customer with us.

It sucks to have to be towed, but Ronald came to our rescue last night when AAA didn't show up…read moreafter 3 hours. Lately, things out there have not been the same when it comes to customer service, and I'm sure it's not just Miami. But it's great to have someone you can rely on who is not only good at what he does but is also kind and friendly as well. Highly recommended!

A huge thank you to David and his lovely wife for the help. My car battery just died at my rental…read moreproperty and I was on a tight schedule and this business was a lifesaver. I called AAA and they put me on hold for 25 minutes, but when I called Tow Man Rescue, someone picked up, no wait, and got my information and was on location in 25 mins. Amazing service, professionalism and great price. I highly recommend them as they are super friendly, reliable and easy to work with. Thank you! I appreciate it making it stress free