This towing company was sent by my insurance company to tow my husband's car to the shop. Instead they took my neighbor's car and dropped it off. Two totally different cars. Then we couldn't reach them to get them to return the neighbor's car. Needless to say I have some very aggravated neighbors who had to get a ride to pick up their car! read more

This was a bad experience that was made right by this reliable company. No one hardly ever calls a tow company. for a positive reason I called my companies roadside service and they sent AER and they arrived early and they were so responsive and helpful. This guy showed up 30 minutes before the manufacturer said they would and he was done in a short time. Thanks AER read more

A.E.R Towing - Towing Near Me

A.E.R Towing was a great experience. Joseph was very professional and took care of my truck as if it were his own. He went out of his way at the Ford dealership to make sure I got written up in a timely manner which he didn't have to do. Appreciate you guys and your Incredible Service. read more

A.E.R Towing - Ford Lightning - Towing Near Me

This company is by far the worst I've encountered. After waiting for over 2 hours, they still haven't answered the phone, and their voicemail is perpetually full. Progressive should seriously reconsider using their services. 0 start read more

By far the worst towing experience I have ever had. I waited in the hot sun while pregnant with my two kids for over two hours. No one at the company even had the decency to answer the phone. They never came! I had to call another company "snatch and go towing" came in 20 mins. Do not use A.E.R towing company!!! read more

I would give them ZERO Stars if I could. DO NOT CALL THEM FOR ANYTHING! I have Progressive Roadside Service and they use this company for towing. I will make it my life's mission that they never get another request from Progressive. The initial estimate said 1-2 hours. Three hours later and they still have not showed up. Spoke with them once and they said driver is en route and will be there in 30 minutes. Did not show up and did not answer any of my calls. Horrible and unprofessional . DO NOT USE THEM EVER. You're welcomed. read more

I contacted Progressive Roadside Assistance, requested a tow to take my car to a dealership nearby. The request was placed at 5:10pm. The driver called me and advised that he was at Okeechobee Road and it was rush hour. I said "no problem, whenever you get here is fine". According to the tracking map, he got off the turnpike at 6:05pm, literally 2 minutes away from me. Five minutes later his truck was in a parking lot on SW 117th Avenue and then it disappeared from the tracking map. I tried to call the driver, but he did not answer. I texted him and he did not respond. I checked with Progressive Roadside Assistance and they advised a 5 minute ETA. 15 minutes later, they advised a 4 minute ETA. Another 15 minutes later they advised me that the driver told them I rescheduled the tow for the next day. When they advised him that they were chatting with me and that I did not reschedule, he hung up on them. So TWO hours later I still had no tow truck and Progressive had to contact another provider. I would never use A.E.R Towing and it would be in Progressive's best interest to remove them from their provider list. There are a lot of towing companies. I contract towing companies in my business and would never do business with A.E.R. read more

Worst tow truck company ever. I was stuck on the highway on the 836 for over three and a half hours waiting for these people every 60 to 80 minutes they would tell you it would be 90 more minutes before they showed up after 4 hours I canceled services and called May Day towing who picked me up in 20 minutes I will never use this company again and I suggest that you don't use this company either. At one point they told me that if I was in a hurry to leave the car with my keys on the side of the road and they would get to it don't use this tow truck company Edgar S. read more

My Volkswagen was having engine issues after calling roadside the gentleman showed up in less than 20 minutes to tow my car off the highway. Super happy with the service and he took care when loading my vehicle. Thank you!! read more

I have a towing service through my insurance company which I called when my car would not start one day. They told me to call A.E.R Towing. When I called they were super friendly and they picked up my car super quick. I would highly recommend them. read more

They have not picked up one time that I called. I was assigned to them by my insurance company and when they did not show up on time I tried to call to see how much longer it would take. I called several times and not one time was my phone call picked up, instead I was hung up on. This happened on 2 separate occasions. read more

This company really helped me out in a bind and they really didn't have to. Great customer service and just all-around friendly and fantastic humans that will do what it takes to make sure that you are well taken care of. If your car or truck Is in dire need of towing... This company is the one for you. I want to give a shout out to Tony Fernandez... Thank you again sir! read more

I'd your insurance company contacts this company for roadside assistance ask for another vendor immediately. They automatically say they will be 90 minutes and more out. Then they wait until near the 90 minutes to adjust and add 90 minutes more. As I waited until near that time again, they adjusted a third time and added 105 minutes. I had to call my insurance company to find another vendor. The towing company wouldn't even answer the dispatcher line. unbelievable. read more

Service faster than estimated. Very courteous and helpful staff. Paid attention to concerns and took very good care of vehicle. A+++

I was stuck on the side of the road Doral after traffic hour and was frantically looking for a "decent & reliable" tow company. After contacting a few, I finally found AER Towing on google maps. Called and spoke to Frank, who was extremely helpful and nice. It cost me $60 to tow my car, as opposed to $150, which was ridiculous. Steven showed up with a tow bed within 20 minutes (they said they would be there in 45, so he got there fast) and took my crappy Camry home! These fella's are Professional, Reliable, Speedy and Honest! read more

My auto insurance provider dispatched their services to me last week. They arrived very quickly, about 30 mins. The driver was super nice, even provided his opinion on what's going on with my car which I appreciate. Would definitely recommend. read more

Well today has been a very long day! Car stopped on the 826 before work! And it was a series of unfortunate events but the best thing that could have happened was running into Steven from this tow company I called! The rate was pretty great, especially seeing as I'm running into unexpected costs with trying to find out what's wrong with my car. They were so professional and Steven was very nice and kind! And it was just a relief considering how many hours today took! read more

Called AER Towing on a Sunday after my Porsche wouldn't start at a local shopping center. They came right when they said they would. Frank from AER did a great job and was very careful towing the car. I would definitely use them again and highly recommend them. read more

I would like to thank Frank for helping us out. I called and he immediately got me a driver. Great customer service and would recommend any of their services. I will be using their services whenever I need them again! Thank you Frank. read more

Great Service, told me on the call he would be at my location in 45 minutes and showed up in 20. Did not try to overcharge me, and was quick and efficient, which is needed when you have to get back to your day. Will definitely recommend read more

This was the tow truck service that my car warranty used when I needed roadside assistance. Frank was super nice and pleasant. Called me back after towing the car to make sure of the location of the dealer he was towing it to since my license plate said another dealer. It was me and my husbands first good experience with a tow truck company. Thanks! read more

AER Towing got my car to the service area in minutes. They showed up a little late but the guy was really friendly, even let me stop at an ATM to get cash bc his card reader wasn't working. read more