Pros: Friendly and responsive (if not always helpful) customer service, stylishly designed…read morefurniture.
Cons: Long wait times (two months for a table and chairs!), missing hardware on two separate orders (requiring a trip to the store and weeklong wait for old pieces in a grubby bag), defects (crooked sofa leg, minor imperfections on tabletop, crooked upholstery, uneven varnish).
To add insult to injury, after waiting two months to receive two defective chairs, I waited another month for a *partial* refund. They'd subtracted the "welcome" coupon I'd used, even though it would've applied with the other pieces purchased at the same time.
For the prices, I had higher expectations. Overall a disappointing experience, I wouldn't shop here again.