During the latest EOFY sales in Australia, many retailers offered discounts on the Google Pixel 8. I chose to purchase from Officeworks due to their competitive pricing and selected the 256GB model.
I placed my order on June 17, 2024, with a promised delivery date of June 21, 2024. However, as of today, July 4, 2024, I have yet to receive the mobile phone. Despite contacting Officeworks multiple times (3-4 calls over the last ten days), I was consistently informed that they were investigating the issue and checking with the courier (Toll).
After waiting for 20 days, I've just received an email from Officeworks stating that they had canceled my order and processed a refund without consulting me. The mobile phone, which I had planned to purchase for AUD 973, is now priced at approximately AUD 1,300.
This experience has been extremely disappointing. I will not be dealing with Officeworks again due to their poor online service. read more