REVIEW of KOBUCHI COMPUTER (Mark K. and Tyler C)!…read more Mark and Tyler! Great job preserving and recovering data on my HP Pavilion (about 8 years old, 60GB +, bad hard drive and sectors issues). ISSUE: This was scary...my laptop started slowing down and finally said 'insert hard drive' and 'reboot disk'.. on a black screen (see pic below). Not good. I called a half dozen 'geek' repairers but the compass pointed to Kobuchi Computer Repair....reviews here sold me. Virus' was not an issue imo. As Tyler said "This is 9-5 for us." :) WHAT WAS DONE: recovering hard drive (bad), new solid state drive installed :), forensic recovery, new battery - (better than buying new as Windows 11 is not fully embraced by the industry yet) WHAT IS GREAT: Speed, speed, speed...love that. - My Google Chrome tabs / bookmarks were preserved and intact.....all WPS (word) files intact as you said. - My critical files for taxes, finance, health, spiritual, retail, real estate, etc. all are accessible as you said. - EMAIL, printer hookup good! - Most importantly (I was nervous for 3 days!) was my HR Block tax software data access.....years of data ...was it lost? ANSWER: I had to go back to email over 4 years and find HR Block downloads for 2022, 2021, 2020, 2019 and get the activation codes. I registered each year again the files populated....relief! This year's taxes are about 75 pages to the fed/ 10 to the state (I don't e file) - imagine having to do it over again! FUTURE: Is there a remedy when the laptop is getting on in years and slowing down? Mark and Tyler solved it but it was ugly....Mark will attest to late night hours and data interruptions. REMEDIES: I need to do more cloud saving - Google and WPS are choices or an external hard drive (not a gamer).....a possible 2nd computer dedicated to taxes (?) ...or Mark & Tyler - just bring it back and you'll wave a wand and fix it right? LMK. Anyways, glad I found Kobuchi Computers! Sam Smith Canonsburg/ WV

Mark provided great service and helped get our computer up and running properly! I will use this…read morebusiness for any future computer needs or repairs for sure!