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    Officemax

    4.0 (1 review)

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    12 years ago

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    FedEx Office Print & Ship Center

    FedEx Office Print & Ship Center

    3.4(17 reviews)
    0.5 mi

    I had ordered some prints here and came and picked them up. They were suppose to be glossy but came…read moreout matte. They were able to reprint and recut for me but it did take awhile. The quality of the print is very poor in my option. It would have been nice if they gave me the misprinted copies just because they made me wait another hour but they didn't.

    I went to this location on my break to return AT&T internet equipment. AT&T return instructions…read morestate that my equipment can either be returned to Fed Ex office stores or UPS stores without the need to pack or label the equipment. I entered the store at the Stones River location in Murfreesboro, TN. There was one person ahead of me. As I waited I noticed that there were 3 other employees standing around in the background. 2 customers walked in 3 minutes and 4 minutes after me and one of the employees went to their station to assist them. That employee never once asked 'who's next'! After that particular employee helped the 2 customers that came in behind me that employee asked me if I needed assistance. I said 'yes, I need to drop off my AT&T equipment. The person said we don't take those here...you have to go to a UPS store. I was confused by what the Fed Ex associate said so I went to the AT&T website to see the return instructions again...needless to say I was right and the person at the counter was wrong. I walked back in to the Fed Ex office store now already late for work and fuming a bit. A different employee asked if they could help me. I said 'yes' and went on to vent about the previous employee giving me wrong information causing me to lose my place in line and be late returning to work. This employee possessed my return. I asked this employee why the other employee seemed to be so inadequately trained? I didn't get a response. IMO the other employee was clearly in a delusional and imaginary state of mind that caused the employee to be more focused on perceived appearances than actual reality. Unfortunately this is a classic example of how most DEI hires perform...

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    FedEx Office Print & Ship Center
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    Officemax - officeequipment - Updated May 2026

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