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    Office Depot

    1.6 (21 reviews)

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    1 year ago

    I went on to make a negative review and surprised to see 11/2 stars. Should be 1 star. The staff cannot be bothered. HF.

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    5 years ago

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    Atlanta Office Technologies - AOT Office

    Atlanta Office Technologies

    2.3(3 reviews)
    3.4 mi

    These folks are absolutely one of the oddest "businesses" that we have ever encountered. They…read morewon't give me a price for a printer, they won't let me take over a lease, they have zero flexibility and in general .. they are not responsive and have no sense of customer service. Chastity has been our contact and and if you get the opportunity to work with anyone else .. take it. Happy to be closing out this chapter and looking forward to a new partner going forward.

    Before we spoke to the guys at AOT, we had a copier in our office that I bought at a flea market in…read moreAlabama in 1997. I think it was a Compaq or something. It was pretty cool and all but every third page it would randomly print out a page from a Redbook article someone copied one time back in 2011 from our lobby. I guess Redbook is cool and all but I really am well informed on Angelina Jolie's makeup routine from Tomb Raider after having seen it so many times. (incidentally, this is back when she was hot and not a ghoul) So anyway, the yellowish-beige Compaq scanner thing we had wasn't doing an adequate job of copying Suzie from the mail room's buttcheeks because there was a line down the page every time and we got sick of it. Also it was doing a terrible job of businessing when we print spreadsheets and emails out to save the environment. I mean, have you ever tried to zoom in on a spreadsheet when you print it out and it's all pixelated and then there's a blurry smear from Suzie's buttcheeks (gah she needs to shower I hate that chick) and you can't read the depreciation figure from the q3 2004 p&l? Unacceptable. She does that EVERY DAY after taking a few pulls from that Jim Beam flask she thinks we don't know about in her drawer. So anyway, we hit the Yellow Pages and called all of the copier companies in the book. I kept asking for a new Compaq fax machine and they all laughed at me. But when I got AOT on the phone they were great. I mean, I had a hard time getting through the automated attendant because my rotary phone didn't really work right. I pressed 9 and then it was all CLICK-CLICK-CLICK-CLICK-CLICK-CLICK-CLICK-CLICK-CLICK-CLICK but finally I got through. They came out to our office and removed the old Compaq machine (they were wearing gloves - have I mentioned Suzie needs a shower?) and then they replaced it with a badass new Compaq copier*. Plus we were able to get Suzie to take a damn shower because when she copied her buttcheeks all of the, er, issues were in clear 4k color glory so we were also able to clear up her hygiene issues which was nice. And spreadsheets are sharp, clear, and glorious. Who knew Comic Sans looked so great in high definition??? Highly recommend AOT 10/10 for copiers and other office machines along these lines. Which is a way higher Yelp rating than boating, which is a terrible financial decision. 0/10 on boating, would not recommend and Yelp will certainly continue to hear about Bass Pro Shops from me. *They TOLD me it was Compaq and I was excited but it was really a Kyocera with a lot of buttons and screens on it, but they taped a Compaq logo on it so I felt better.

    Milner - Headquarters

    Milner

    1.8(6 reviews)
    2.1 mi

    Our nonprofit has used them for years, but in the last few, customer service has taken a dive…read more Replaced an owned printer last year with a newer refurbished model and renewed lease. We added a folding element since our folding machine was defunct. When the new model arrived, we discovered that its folder could not perform the size and type of fold we needed (which had been specifically communicated to the sales rep). We were promised that the company would resolve the matter, either with a folder that could do the job or reimbursement for the cost of repairing our machine. Neither of these assurances were honored, and finally the rep stopped communicating. Calls to customer service were ferried up the chain of command, then back down, with no resolution. We finally gave up and repaired our folding machine at our own expense, and have to put up with a large, clunky piece of equipment attached to our printer, that does nothing useful, and remains on the lease. Print quality has been subpar, but we have not bothered asking for service, since Milner obviously doesn't care. Invoices are continually sent to the wrong email address despite repeated requests to update our contact info; then they have the gall to accuse us of late or missed payments and cop an attitude when we correct them. We look forward to the day this lease is up so we can replace their derelict equipment with something decent, and will never use them again.

    Milner promised delivery of toner overnight. I said I would pay for overnight delivery as my…read morecompany desperately needed the toner. This was after the company failed to deliver the oner ordered over a week ago. Service department said that there was a glitch on their end as to why the toner wasn't shipped. Then they said they have no way of knowing if an item has been shipped or not unless the customer calls them to ask where is the ordered item. Then they will check with the shopping department to see if an item had been shipped or not. They do not use FedEx or UPS to ship overnight, but they instead use a "no name" unreliable courier service for their delivery service. This courier service has no way of being able to track orders that have been shipped. The courier service does not contact you to let you know when to expect them. So, instead of shipping overnight like promised, items shipped don't get to you until several days after the promised delivery date. Rather than resolving the issue, they just keep apologizing. Their lack of internal communications between the departments in handling customer orders is absolutely mind boggling.

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    Office Depot - officeequipment - Updated May 2026

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