My order placed on 7/5/23 at Office Depot has been a nightmare. Thirty minutes after placing the order, my employee at the delivery address, notified me that he was going to be out of town. I spent 45 minutes on line (mostly waiting!) with your 800 number employee, was finally reassured they had changed the delivery address to my address. Before I could confirm this change, the person on the 800# line hung up on me!!!
I tried the Home Depot store near my office/home and they said they couldn't do anything about it. Orders weren't handled by them.
I called the 800# again, waited again for well over 30 minutes, and was told the shipment would not be left at the address unless they got a signature from the person at the delivery address. WELL, THIS DIDN'T HAPPEN. I WAS LIED TO.
At 11:30 Thursday, 7/6/23, I got an email saying the order had been delivered. Horrors! How easy it is to steal deliveries when no one is home!! At a great inconvenience, I drove several miles to the delivery site, found the order sitting in plain site on the front step. TERRIBLE WAY TO DO BUSINESS!
Your VEYER service is HORRIBLE! Service people lie. Delivery people don't follow instructions. I shall stop ordering from Office Depot because of Veyer. read more