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    Office Depot

    2.9 (17 reviews)
    Closed 8:00 am - 9:00 pm

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    Madison Computer Works

    Madison Computer Works

    (15 reviews)

    Faircrest

    They are local to a tee. Their research to advanced problems is deep and impeccable. I really feel…read morelike I have an ally when I call. We called about faulty Netgear routers. 3 in a row. They could have dispatched a tech. They also could have sold us a router -- they had one. Instead, they took the time to understand the problem, to contact a competitor (and their partner) and offer a solution -- all this sales engineering at no cost. From the beginning of our network in 2009 to now, they have provided invaluable advice and confirmation. Yes, they will be more expensive (slightly). Yes, they will use brands not sold at big box stores. But, they will know them. I cannot thank them enough. Btw, I did call other stores, and although they were competent and their advice was not wrong, only MCW explained it at our level, and did not push us to change the topology of our network. Please call them.

    My hard drive suddenly crapped out on me (I know, I shouldn't have ignored my calendar reminders to…read moreback it up) and I was in need of service. I won't get into all the techy details, but I know what I'm doing and none of the easy fixes that I or my techy friends could do were working, and I was down to trying one of the several computer places in this part of town or a specialized data recovery place like Gillware (which could cost a thousand or more). The several times I came by to drop off things or pick them up, the kids at the front (truly probably high schoolers) didn't seem all that knowledgeable. After dropping off my hard drive on a Thursday before close, I had second thoughts and called on Friday to ask what they would actually be doing (and if it would be any different than what I already did). I was on the phone with Brian (Bryan?), the service manager, and he quickly checked it out and was able to confirm something could be done on the spot. Fortunately I wasn't under any time pressure so I let them do their thing. It ended up taking about a week for what was essentially just copying data from one drive to another, but I wasn't able to do it with the off-the-shelf equipment I had available to me so this was a real help. They do charge a minimum $125 fee (1 hour) which is exactly what it ended up costing me, but this was well worth it compared to the final alternative.

    Office Depot - officeequipment - Updated May 2026

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