Had a really great experience at Boot Barn. I came in looking for my first pair of boots and…read morehonestly didn't know exactly what I wanted, but Ana made the whole process easy. She was patient, took her time, and really helped me find a pair that fit my style and felt right. She also helped me pick out jeans to go with the boots, which made a big difference. It didn't feel rushed or like she was just trying to sell me something, she actually cared about making sure I walked out confident in what I bought. Overall, solid experience. Definitely recommend this location, and shoutout to Ana for making my first boot purchase a great one.

Stopped into Boot Barn for the first time thanks to Cowboy Carter weekend and I left prettty…read morefreaking obsessed. I needed a black cowboy hat that could handle my big hair don't care energy and the Cody Jinks collection delivered. This line has a wide range of sizes which is awesome. My country chic era has officially been activated

I have been wanting to stop by Boot Barn and finally did. I needed some real boots, a good hat ,…read moreand a possible shirt if it was cute. I did not want to get a costume and something that would actually wear and last a long time. Evan was the first gentleman that assisted me and was incredibly helpful. I told him my regular shoe size and he informe how a cowboy boot was different than your sneakers. He explained how it should fit and where it should not be too tight in certain areas. Evan was patient and I found the experience very educational. I did emphasize my need for comfort as I am not a frequent wearer of cowboy boots. We ended up with Ariat Fat Baby boots. The square toe box and more feet support made it very comfortable. The lower height of the boot made it easy to slip into versus having a higher one since i have thick calves. The Fat Baby style top hit right below my calf and made it very easy to wear. As for the hat, Evan showed me the largest size available, but my head is really big. Plus they were out of the brand I was looking for Idyllwind Laramie hat. We went to the men's section as it could be unisex for some fit and after trying about 4 hats we found my proper head size and a black felt hat from Cody James brand. Now for a short to go with office slacks and blazer , but still be Western enough wear when hat and boots are on. Mona Lisa was very honest about the style and sizing. We picked a lovely pin tuck cream colored sleeveless blouse. It was 92% cotton so it was breathable and not see through. Western wear is not just ranch stuff. There were so many cute tops and dresses, I wish I had more time to look around. At checkout, Jackie was wonderful in making sure who helped what got the credit for. As for the cost, it wasn't cheap and it wasn't crazy expensive only because I knew decent Western wear could be in the middle-depending what you want and what you need it for. I told them my budget and they found the items that would make sense. This was a decent starter pack. For my first time here, I would say the experience was very pleasant and Evan, Mona Lisa, and Jackie were professional and friendly. I would go back because they were so nice and helpful.

COWBOY UP!! The day…read moreI ran into this store--yes I ran because walking wasn't an option... it's 115 degrees outside on a Vegas summer heat warning day. My car is overheating making it 200 degrees.. it's the day before my birthday so I said "pull over I'm going to Boot Barn"! Lol Welp... an hour later I came out with two new birthday presents for myself and a lot of walking around inside this large and beautiful country vibing store! I'm glad I made the detour. The staff here is so friendly and welcoming! The store smells like fresh leather from their wide variety of cowboy boots! And blue jeans and fringe never go out of style in this place!! There's something for everyone here--really nice western styles of clothing and accessory departments for every age group and gender. And so many boots!! It was a perfect place to cool down and again I was so happy I stopped by. While paying for my items I joined their rewards program and received 15% percent off right away too along with a nice welcome email. I thought it was well worth it spending some dough here--yet a bit on the pricey side, the durability I know is good value. This location is on the corner of Warm Springs at Las Vegas blvd.

Best shopping experience ever!! One of the workers there, Gary, helped me through everything. I…read morecame in knowing that I wanted square-toed boots, but being that this was my first time buying/trying on boots AND coming to Boot Barn for the first time, Gary was a huge help. Super happy with my boot purchase, the tools I need to maintain them, as well as their 2 for $80 jeans.

I went to the store. I asked for boots danner and wide because I have wide feet from working and I…read morewas I found the boots I was under pretense that these were wide so I paid the $350 for these boots. He also offered me not to have the box or the box but I didn't know if I didn't have the box I won't be able to return these boots just buy online from now on stop going to the stores. I can buy exactly what I want and not be fooled. This is the last time I'm going to the boot barn or buying from them.

what a cool store! Never been in one but I know it's well-known. This was so clean and so nice…read moreinside, I definitely had a lot to look at. I found good stuff even in the clearance section for my bf. I found a nice brown flannel perfect for the Kenny Chesney concert. This place was awesome and definitely going back if I need western stuff. Just wish they had more cute women stuff, I didn't find anything for myself.

I have been to both locations of this company, one on st.Rose and the older store on LVBLVD. Always…read morehappy with the selection, customer service ready to help, and can't ever only buy the one thing I came in for because there is so much cool stuff in these stores to buy!! I will be back again and again. Thank you for being on the same level of service, supplies, and prices I have come to love.

First time at this location & I will definitely be back every single time I need something because…read moreof Ray. He greeted me when I walked in the door and he has such a great personality and has great customer service! 10/10 thank youu Ray! Also this location is clean and has a great selection of products but will definitely be back because of the customer service I received today

Real excellent service people always trying to help that's me pleased to shop when I need anything…read moreto have to do with cowboy and western outfits

What a wonderful visit to the boot factory outlet. I was in need of some new riding boots and of…read morecourse, wanted to have the best selections available. This location is full of beautifully crafted boots of all styles, colors, finishing touches & designs. I found a pair that I really loved and when I tell you the staff went the extra mile, they certainly did. They had a buy 1, get 2 free sale going on. I don't have the time to grab two more pair so I was completely ok with just getting the 1pair. The cost was $329 and when I went to the cashier, she was so sweet & actually applied a huge discount so I didn't have to pay full price. I ended up paying about $130 for a sweet pair of boots. The customer service was fabulous, they take the time to help you figure out what you lean toward and make your experience shopping there a true joy. I'll certainly be back for more when I visit again!

Stop by to get some new work boots. I love the selection of not just the brands but also the sizes…read moreand the price of buying one and getting two free with an option of getting a discounted fourth pair. I enjoy how they don't have all the boxes sitting around where you're tripping over them And trying to find the mismatched shoes. Maria and the other staff prompted me to greet me as I walked into the store, and they worked with me to define the right size and style I needed to fit my feet. I was reluctant to try the shoes on. Still, Maria and the staff were accommodating, kind, and very persuasive in getting me to try on multiple different pairs of boots to ensure that they fit my feet correctly and that they weren't too big and fit my adaptive equipment. The team here at this location is always professional and courteous; there is excellent conversation in the store, and it is clean and well-kept.

I'm not one to leave negative reviews lightly, but this visit was something else. From the moment…read morewe walked in, the staff seemed more interested in policing our every move than letting us browse in peace. It was uncomfortable and intrusive--definitely not the vibe I expect when shopping. To make matters worse, the staff were loudly taking phone calls and then proceeding to mock the callers right in front of customers. Listening to employees complain about accepting returns from other branches and badmouth customers was awkward, unprofessional, and honestly appalling. The cherry on top? What appeared to be the manager stood there, actively engaging in this petty bashing, as if it were some sort of team sport. That kind of leadership--or lack thereof--really set the tone for the entire store. We left without making a single purchase because I refuse to support a business that treats customers, whether in-store or over the phone, with such blatant disrespect. If you want a pleasant shopping experience, do yourself a favor and head to one of their other branches. This one isn't it.

Every time I visit this store it's always very well stocked, clean, and organized. The workers here…read morealways accommodate customers and pay attention to whatever questions they have. It is very refreshing to experience this kind of customer service especially these days. The costs are very reasonable and the quality is second to none. Great job management!

Came across this place the other day as my friend and I were looking for boots! Upon coming in we…read moremet Danny who helped and gave us some nice tips on finding the perfect boot. The selection wasn't the largest but still had some nice finds in there!

Danny helped us and gave us some tips and pointers on what type of boots to get for what you wanna…read moreuse them for. Didn't have the most options in terms of styles.

Needed a pair of steel toe shoes, or something particular. When I walked in, I was totally taken…read morecare of by Crista and every single one of my questions were answered. Plus, I was given a lot of good information on top of what I already knew. This is an old school style family business where customer service still matters and it shows. I don't know when I need to come back here, but if I ever do and totally take care of. If you are in need of a pair of industrial work shoes or something that is made of quality for hiking or whatever purpose you can never go wrong come here. Definitely a strong five out of five stars.

Very clean industrial shoe store with Great customer service with a smile. The gentleman that…read morehelped me out was very professional, courteous, and so helpful in so many ways. The boot I was assisted with are so comfortable and durable and ready to work. variety of industrial work, shoes, and boots for a reasonable good price. Meeting TONY CREECH the store manager was awesome.He's so cool and just Outstanding CUSTOMER SERVICE A+

Really old time helpful service. They were extremely helpful, and careful and they restored 2 very…read moreold hats (20 year old and 50 year old) to like new. Bring them your old cowboy hat. Massive selection of men and women's cowboy boots and clothing.

Bought a pair of boots here a few days ago while visiting Las Vegas. The ladies there were very…read morehelpful. I tried on a couple pairs of boots and some hats. They told me that they just opened up a few weeks ago and were still getting more inventory in. Boots and hats in my size were limited but at least they had the pair I wanted in my size. I guess that's all that matters. I got their brand of boots...Cavenders. I'll stop by there ago next time I'm in Vegas.