We got a 4" lift kit put on our Ford F150 last month, and we thought based on all the comments we have heard from people that this would be the best company to go with, but we were clearly wrong. We had a 2" leveling kit on our on truck already that came straight from the dealership; our truck had 10,000 km on it when we brought it in. We were told the truck would be ready in 2 days, we are not from St. Thomas therefore we had to figure out the best way to get the truck, we called in the morning and he said should be done at 4pm, we got there at 4pm & had to hang around for 2 hours until it was completed which was fine we wanted it done right, when we drove it home and turned corners it rubber - it rubber so much that WE had to cut pieces off ourselves because it would of torn our tire off completely. When you pay $5,000 for a job you would expect it to be done correctly, we were never asked if we wanted our original lift kit back, therefore I called back 2 weeks later (remembering about the original kit) and asked about it and gentleman that answered the phone said they would of thrown it out if we didn't say we wanted it. I wouldn't think I would have to say I wanted something, when it belonged to me in the first place and considering it is worth well over $200. He called back and said he found ones but wasn't sure if it was ours but we could have it. I go and pick it up & mention to them that it still rubs, he brings it in the shop and he tells me that it's just when you crack it too far and there isn't anything he can do about it. As I pull out of the parking lot it rubs (I was not cracking the wheel) I bring home the lift kit they gave me and my boyfriend then tells me that ours was black (the ones they gave us were sliver) and it wasn't even made for a Ford. You would think a company that is known for lift kits would have known that what they gave me wasn't meant for a Ford. So did they just give to me because I wouldn't have known any different? I would never use this company again, they clearly don't know what they are doing and they probably sold the 2" lift that was originally in the truck. We had a bad experience all around, investing that much money into something you really want, you want it done correctly. read more
