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Oculoplastics & Aesthetics

1.0 (1 review)

Services - Oculoplastics & Aesthetics

Eye surgery

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9 months ago

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Cherry Creek Eye Physicians and Surgeons, P.C.

Cherry Creek Eye Physicians and Surgeons, P.C.

3.1(32 reviews)
2.2 mi•Southeast

I've been to a few eye clinics in Denver due to moving around a bit and never quite found a great…read moreoptometrist in the process. I decided to make the decision to get eye surgery last year and sought out recommendations and yelp for the best care. A friend highly recommended Dr. Lewis so I decided to make the appointment with him. Dr. Lewis is pretty straight forward and thorough which I really appreciate. I could see where people might misconstrue this to be rude and that can be someone else's opinion but honestly, I think he just likes to be honest and avoid wasting people's time. It's never great to feel like another number when you're seeking out care but Dr. Lewis and his team never made me feel that way. The techs and staff here are really friendly and welcoming. They helped to ease any fears or anxiety I had without being invalidating or passing judgment. One of the techs told me he himself got PRK from Dr. Lewis because he is so good at his job. And looking back on my whole experience, he's right! During the initial consultation appointment Dr. Lewis made sure to check all my measurements twice and assess for any other abnormalities. He was consistent and steadfast throughout this process and explained to me his concerns with lasik versus PRK given my specific eyes. I opted for the PRK after consulting with him and doing my own research. He and his team were on top of all the pre-surgery, surgery and post-op appointments. He also was just consistent each and every appointment, confident but always listening to my concerns. He fairly warned me the recovery process is not easy, which was accurate. Though I was unsure and feeling uneasy with my eye's recovery process after the first post-op appointment, he continued to assure me and offer further follow up appointments later after a few months. I'm actually sitting in the office at my post-op three month follow up appointment as I write this review. The appointment wasn't necessary but I had some concerns come up and he was happy to schedule me. I just told him my concern and he knew exactly what's at fault and gave a recommendation to address the problem. Even in this interaction when other doctors may have scoffed at having another follow up despite a successful surgery, he showed he cares. He's been practicing for a long time now and it shows, not only with his knowledge but how he provides patient care. I'm so grateful for the recommendation my friend gave and wanted to share with others who may also be seeking out such options for surgery. I've really enjoyed coming to this office and am so grateful to Dr. Lewis and his team for providing me with 20/20 vision after wearing glasses and contacts the past 20 years. Also glad this will be my last appointment for the foreseeable future!

Waited 45 minutes for my appointment, their time is much more important than yours! The waiting…read moreroom was completely full and others were complaining about the wait t

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Cherry Creek Eye Physicians and Surgeons, P.C. - Dr. Stuart A. Lewis, board-certified Ophthalmologist

Dr. Stuart A. Lewis, board-certified Ophthalmologist

Cherry Creek Eye Physicians and Surgeons, P.C. - Dr. Stuart A. Lewis, board-certified Ophthalmologist

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Dr. Stuart A. Lewis, board-certified Ophthalmologist

Associates in Eyecare

Associates in Eyecare

3.7(28 reviews)
2.5 mi•Southeast

I've be seeing Dr. Frankle for 25 years and can't imagine going anywhere else. The practice is…read morefantastic in terms of customer service, pragmatism, and care from the doctors - I've seen Dr. Brock and Dr. Kruger as well and was very satisfied with their care as well. I'd definitely recommend them to friends and family.

I don't usually write reviews, but as the 55-year-old son of an 89-year-old mother with dementia, I…read morefeel compelled to speak up after our recent experience. We took my mom in for her scheduled appointment, only to be kept waiting for 45 minutes. Delays happen, I understand that--but what unfolded during that time was completely unacceptable. We were first met with a very unfriendly and dismissive front desk staff. No warmth, no welcome--just attitude. While waiting, I stepped outside to grab a book from the car, and saw one of the assistants--who I had seen earlier at check-in--outside vaping what was clearly a weed pen. She had black and blonde hair, and the smell was unmistakable even from the door. Back inside, I noticed another assistant going through the patient charts, flipping around and not following any clear order. It made me wonder if we had been skipped altogether. The disorganization and lack of professionalism was glaring. Now, I will say--Amy, the young lady who worked us up, was the one bright spot in the entire visit. She was kind, attentive, and seemed to genuinely care. But unfortunately, that's where the positives end. Once we were taken to the room, we could clearly hear staff out in the hallway gossiping--talking badly about the doctors, the management, and even each other. At one point, someone commented that a team member was "missing again, probably outside smoking weed." If that wasn't concerning enough, most of the staff we saw were glued to their phones or chatting loudly instead of focusing on patient care. Dr. Krueger himself was great. But let me be clear: no doctor, no matter how skilled, can make up for a team that behaves like this. It doesn't feel like a place that values patients or takes pride in their work. It certainly doesn't feel family-oriented, which is what vulnerable patients--like my mother--need most. We've already started the process of transferring her care elsewhere. I genuinely feel bad for the doctors here, because it's the unprofessionalism and lack of basic decency from the staff that will drive patients away.

Matthew Kruger, MD - Dr. Matthew Kruger, MD

Matthew Kruger, MD

3.6(7 reviews)
2.5 mi•Southeast

Dr Kruger may be a good doctor, but his bedside manner is terrible. He speaks fast and speaks over…read moreme.. Further, he called to schedule my appt 30 minutes earlier than originally slated. after waiting for one hour I left. Good luck

I first saw Dr. Kruger 2 years ago after Dr. Frankel retired. It was okay. Then a year ago I…read more(stupidly) had cosmetic eye surgery that left me with extremely dry eyes, it felt like there was a rock in my left eye. The vision in my left eye had also gone from about 20-40 to 20-80 or worse after the surgery, which had tightened a saggy left eyelid muscle. I went in 12/22 for an annual appointment and to talk about the dry eyes and vision change. Dr. Kruger's assistant (Adonis) was great, but when the doc came in he spent about 5 minutes with me, if that, and was really dismissive and gruff - horrible bedside manner. He put a plug in a left tear duct which helped for only a few minutes. Did not acknowledge that the problems could be related to the surgery. I went back 4-5 weeks later saying hey, this is really a problem for me, and it was the same thing. A nice tech, then a couple of minutes with the doctor, who confirmed the plug was still in place, glanced at my eyes and said he saw no evidence of disease, and prescribed a steroid eye drop (that didn't help). And he was gone. He's a cataract surgeon, and otherwise, he seems not to be interested. I'm still struggling, but finally 2 months ago an optometrist at UCH did a test and said my left eye rarely closes when I blink, which confirmed my feeling that my eyes drift open when I sleep. Problems which I believe were caused by the surgery, but it seems no doctor wants to blame another for a problem. If you want someone who cares and listens and problem solves, this is not your guy, based on my experience.

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Matthew Kruger, MD - Associates in Eyecare, P.C.

Associates in Eyecare, P.C.

Matthew Kruger, MD - Dr. Matthew Kruger, MD

Dr. Matthew Kruger, MD

Matthew Kruger, MD - Associates in Eyecare, P.C.

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Associates in Eyecare, P.C.

William L Hines, MD - William L. Hines, M.D. - www.Hines-Sight.com - 303.777.3277

William L Hines, MD

5.0(2 reviews)
2.4 mi•University, Southeast

This guy and his lasik machine are miracle workers!…read more I waited 15 years to get lasik because I was a.) terrified and b.) waiting to need reading glasses. Well at age 47, after years of wearing contacts and glasses, I finally made the decision to get custom wave form lasik with monovision. The procedure performed by Dr. Hines could not have gone better. After giving me my "courage cocktail", the procedure took maybe 45 minutes in total. it was pretty freaky, but not scary. I asked Dr Hines how many surgeries like this he had done and he said "40,000". Ok, not his first rodeo. When I left the chair to go meet my friend, with my fancy steampunk goggles and all, I could already tell I could see better! I watched TV that night (in my goggles) and woke up the next day seeing perfectly- I don't need ANY correction for near or farsightedness- NO reading glasses necessary! I had a very good result and a very good experience and wish I hadn't waited 15 years!

I had the "mono-vision" procedure performed several years ago. It is arguably the best thing that…read moreI have ever done for myself. Dr Hines and his staff were excellent is virtually all phases of the process. I follow up annually and have had good experiences every visit. The staff I'd professional, courteous, informative and extremely easy to work with. I offer my unlimited recommendation for Dr Hines procedures, office staff, and support...

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William L Hines, MD

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Oculoplastics & Aesthetics - opthamalogists - Updated May 2026

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