Lovely woman answers the telephone right away, the staff is responsive. I did a quad (platelets)…read more with no notice. It took 75 minutes and they were all wonderful. The tech found the vein first try, no fishing around. My veins are thrilled!!! Highly recommend.

I really do like to come to this center..always so clean and the people are very pleasant. I am…read morealways a walk-in spur-of-the-moment type of person and it doesn't seem to bother them.

From the front to the back and Kendra did the stick really well . I have no problems with the…read morestaff. Just as long as they are positive thinking with the duties and responsibilities I will have no problems. The key is to listen to the donor

They do not serve customers from all areas. I was here from out of town and needed wanted to donate…read morebut I couldn't because they didn't serve my area. Plasma is needed in all States no matter where you are from!

I decided to give yall another chance down the drain you go experience not good at sticking my…read moreveins 2 out of 3 this time it only took till the 3 time to get blown out vein luckily this time I was ready im guess a bit of racism but im white but I feel black anyways beware octapharma plasma loves you I've been blown out none out 67 times donating huh so what's yalls problem I can take a guess but beware this place they give you weird looks too I thought mybe id give it a go again horrible idea but I needed money to eat dont make bad decisions like me I even heard them laughing about it

From the owner: CSL plasma Inc. is one of the world's largest collectors of human plasma. As a leader in plasma…read morecollection, CSL Plasma is committed to excellence and innovation in everything we do. Our work helps to ensure that tens of thousands of people are able to live normal, healthy lives. We are committed to our work because lives depend on us. Our U.S. plasma collection centers, which are located throughout the United States, are committed to the highest standards of quality and Safety. Plasma is the essential ingredient for products crucial to treating patients suffering from a host of life-threatening conditions and bleeding disorders. Give a valuable gift to those who require plasma-derived therapies to live healthier lives.

I love coming here in phenix city cause its close to my house and plus the empĺoyees make me feel…read moreat home especially Ms.Raesha she makes my visit a awesome one she is compassionate about her patients and she loves her job...

The payout and bonuses are usually great! A few members of the staff are awesome people indeed. The…read moreissues with this place is that they always seem understaffed! I come in with, at minimum, a 2 and a half hour pocket of time to donate here before work. Today, it was a little busy but there were definitely open machines with techs operating the sections they were in. However, it still took an entire hour before I was seated. Further, once I was seated I sat for 20 more minutes and watched 3 donors seated after me get hooked up to their machines to begin donating! Since I only had 2 hours this time, due to having a Dr's appointment, I actually had to leave right when a tech finally got to me. (At that point, I only had 30 minutes to kill and it takes me 34 minutes to donate. That's IF the tech sticks me correctly.) I was so aggravated, as I totally could've stayed in the bed asleep those 2 hours I wasted waiting and not even getting to donate. I do like this place. Just, the ridiculous wait times are, well, ridiculous! Maybe better working conditions and benefits wouldn't have techs quitting so often?

The staff is super sweet and they make sure you know what to expect and it really helps me…read morein-between checks.

the worse place i have been will never go back to this place csl can close down. everytime i go i…read moreget deferred. i dpnt have time or the gas to keep going

The last few times I've come there is a several hour wait even with an appointment…read moreseems always understaffed

I showed up for a scheduled appointment; there are 12 of us in the review line and 37 in the wait…read moreline. I currently count only 3 techs in the donation area. if they are short staffed they shouldn't allow as many appointments. Once your logged in your committed; your choice is to wait for over three hours or lose out on your donation. Poor management.