Are you kidding me? I will always recommend this place. They are kind unlike other Plasma places,…read morepretty much everyone working there is happy, laughing and talking with each other or the donors. They do anything they can to make you comfortable, and before I moved here, California had never donated plasma before. The quality of professionalism and cleanliness is top-notch and I said just a bunch of sweethearts working here.

From the owner: Freedom Plasma is on a mission to safely collect high-quality blood plasma making healthier futures…read morepossible for patients in need of plasma-derived therapies. Join our mission and donate plasma today.

I just had a phlebotomy at the One Blood here in Charlotte, N.C. at the Abbey Place location…read more What a wonderful, engaging experience!! when I arrived for my appointment all three staff members including Kim, the supervisor smiled and waved to me as if I were somebody! I filled out the necessary documents and walked out of their location-cookies in hand-twenty minutes later. Very efficient and very engaging. Rated: a very positive experience. I drop the mic!! Kevin

One Blood has a new location. Located in the same shopping center as Luisa's and Beyond Amazing…read moreDonuts, nice to see a new space that is still convenient to me to donate whole blood or platelets. The plus about this new office is that there are windows to see out (to the parking lot). The previous donor room was an interior room so the only things to really look at were the screens that everyone had to decide to watch the same thing. Looks like each platelet station has their own entertainment. Staffers are still great and friendly, some of them are adjusting to the new office and where all the supplies are kept. The layout of the office is not as spread out, but is a more efficient space- less walking between the history/interview rooms and the donor room. Check in is easy- make an appointment online or on site...further check in questions are done on iPads and you are ready to go. Vitals are taken in the history room and then you go donate. Always nice to know the blood is kept local and you are always thanked for donation. It gets used in the area and helps the community.

I finally followed through in donating plasma. I was told the first time doing it to be patient as…read moreit would take 3 hours. They were right, but it was handled professionally. Therefore the next time I went back it was suppose to be easier. I had to fill out the information on the computer. After it was done I was told to take a seat. I waited over 20 minutes. They even asked if I was waiting to get screened and I said yes. I counted 6 people working on the screening, but none actually doing any screening. Then they finally asked me if I was waiting. Again I said yes. I went up to the counter and was told you could have just stood in front of the counter and we would have started the screening process. They knew I was there and waiting for the screening so the comment wasn't valid. I went up to the counter and the person there was in training. I didn't think much about it at first until it became apparent he hadn't been trained at all. The person training wasn't doing a full monitoring of the trainee. He didn't even know how to stick a finger. He finally stuck my finger, but kept my hand elevated. Applying severe pressure between his thumb and middle finger on top of my knuckle. This is not proper procedure in doing this. He almost broke my finger. He was having problems filling the small tube of blood, but he managed to get it everywhere else. He applied so much pressure on the knuckle which again I state isn't proper procedure, I had to soak my finger in Epsom salts. Then when he finally got it done he took the tube in placed in the machine to separate the plasma and blood. He left it in the container for a long period of time. Finally he removed it and attempted to place the plasma for a test, but I watched as part of the blood went into the test. I even seen it and told them what I seen. As a person with over 17 years in the medical field it was pathetic to see two people who failed in administering such simple test. By their mishandling of the procedures I wasted an hour in trying to do something good because of their deliberate negligence. I recommend everyone to ask for someone who has been there awhile and if you think someone is in training then ask for someone else. If you don't then you may waste an hour or more and be told you can't donate. It's one thing if it's your fault because of improper diet, but if they fail to administer the test correctly then why should the donor suffer? Imcompetence!

It is my first experience donating plasma, I have donated here a total of 5 times. Staff were…read morefriendly, especially if I arrived early. Sometimes you hear staff complain about their jobs, but that's not unusual lol. Of course the first day took over 3 hours to donate because you run through so many tests, and they have many people coming in to donate. Some of the donators are sketchy, but the staff assures you that if anyone makes you feel uncomfortable then to tell them right away. Honestly the only bad thing about this place is when they miss your vein. If you're like me and are kinda scared about the whole IV thing, that's definitely the worst part. Besides that I only have one other critical comment. The are supposed to give you 5 extra dollars if you are a student, also sometimes they do these fun things that give you an opportunity to earn extra money. They've never given me my $5, even though everytime I go they say "you'll receive an extra five dollars for donating today because you're a student," and every time I've won extra money, they never credited it to my card. Oh yeah, don't be surprised when they give you an immunotek prepaid card, it sucks because you're always paying a fee to use it, but that's the only option.

Now called KedPlasma. Not enough staff to take care of the…read moredonors. No management in sight. No security guard present when I went in. Not as bad as CSL but it's getting there. One saving grace is that the machines are newer and that saves on donation time.

From the owner: ImmunoTek is the global leader in plasma supply. Be part of the thousands of people who safely…read moredonate. We provide a safe, reliable and predictable supply of quality biological products that meet or exceed all government, customer, and industry standards.

They are consistently under staffed and those on the floor are often screwing off rather than…read moreprocessing clients through.

I've been a regular for a few years now. Their quality of…read morecare has declined the whole time. They can't seem to keep employees and this reflects poorly on the working conditions. I've gotten horribly sick from the workers being forced to work while sick. This has happened multiple times and I'm sure countless others have experienced this. They are constantly training new employees so we constantly have to deal with problems and pain because it's just a bunch of new, inexperienced people coming and going all the time!! This company obviously treats their workers poorly and doesn't give them what they need to thrive at their job and give their best care!! Profits over people, as always. shame on octapharma. DO BETTER. I will not be donating here again. Enough is enough.

I had an appointment at the pavilion for woman's health to get my annual mammogram done. I had two…read moreappointments the other was for an ultrasound. When I walked in the front door I was directed to go to the imaging center. There were several women at the desk and they were eager to greet me with a smile. I had already checked in through my chart online so I was asked to be seated and they would call me shortly. I was called to an office where I was asked for my identification and insurance information a given a wristband to set down and wait patiently. I was finally called to the back and I was given quality care I was told to change to a gown and help with a friendly staff member. I was treated with dignity and respect. I had a long wait but I learned to be patient in my career as a counselor. I was always greeted with smiles and laughter. I felt safe and was treated with respect. I would return for my health and wellbeing because it's important.

Today's is July 23 2026 I entered the E.R at 12 pm with my elderly aunt having pain in her chest…read moreand arm signs of a heart attack with no sense of urgency we have now been here six hours still no room as I write this nothing but a frustrated staff that makes you feel as though u in f your fault there under staff