Just don't do it! Out $2400 because of a mechanical failure.
I wrote a review detailing my entire experience, but I was unable to post it as it exceeded the character limit. The short version of this is that IF YOU RENT A MACHINE FROM FRANK, AND THAT MACHINE BREAKS DOWN, IRREGARDLESS OF WHETHER OR NOT IT WAS ANY FAULT OF YOUR OWN, YOU WILL NOT RECEIVE YOUR DAMAGE DEPOSIT BACK. This is what the rental contract/agreement states, so RENT AT YOUR OWN RISK. I paid $480 for a rental that I was first told would be $350, and a $2000 damage deposit when the website states it is only $1000. The website for Octane makes it sound less risky than the actual rental contract, so read the whole contract! "But I'm a good driver, so nothing is going to happen to me, right?" You may tell yourself this, as I told myself, and then you find yourself out $1000, $2000, and perhaps more, when all you did was ride the machine as instructed, within normal operating limits. Tire blows out? All you. Belt frays? That's you too. Motor blows up while driving at a perfectly normal speed? You guessed it, you're not seeing a cent of that damage deposit back. I was driving the machine at normal speeds (Frank I'm sure will refute this, but I never travelled over 60 mph on a machine that will go 85-90 mph, and Frank told me he drives it 80 mph) and the motor blew up. He has a GPS in the machine and he told me I travelled 53-57 mph, which was his justification for the engine blowing up. "But my insurance/credit card benefits will cover me!" Wrong! Insurance doesn't cover a mechanical failure/manufacturer's defect, and neither my car insurance or credit card rental car benefit insurance would cover me. "But I'll buy the damage insurance!" None is offered! "I'll dispute the charge!" Nope, it says right there in the contract, you are responsible. So, if the machine breaks down, YOU WILL PAY FOR IT, whether or not you think it's your fault. Ask Frank, "what happens if the motor explodes on this machine while I'm driving it, or the belt breaks and you have to come tow it back, or the wheel falls off?" and see what he tells you. The correct answer, irregardless of what he says, is "you will be paying for it!" These machines are prone to breakdowns too, just google "Polaris RZR problems". I expect Frank to respond to this review in his usual articulate fashion, and say I drove it too fast, and I revved up the motor, and I was and am a jack*** that yelled at him and is trying to slander his company. You decide for yourself if you're willing to make a $1000-2000 bet on riding a machine that is VERY prone to breaking down (google Polaris RZR problems) and if you're willing to pay that much for what may be an hour or two of fun. As Frank told me, "no customer wants to pay for damages". I'm that guy, but only for the ones I didn't cause. There are plenty of 5 star reviews, but read all the one stars, and you will see a common theme. Again, RENT AT YOUR OWN RISK. Email me if you'd like all the details of my experience, it's been a real bummer, howdytoad@gmail.com. read more
