The staff was very helpful and knowledgeable. They explained everything and helped make our day on…read morethe trail successful.

What a time amazing time with me and my son. The staff was so helpful they had gone above and…read morebeyond. Thank you for all your great efforts in creating a memorable experience. I did the 4 hr rental and it was amazing with all the great recommendations on the trails. Towards the end we got a pinch in the tire and got a flat the team came out fast and helped us out. No charge for a flat. I am going to be coming back they are amazing. No hidden fees up front and honest hard working group that wants you to have the best time that you can.

We stopped in for some trail questions and Stacy was so helpful. Everyone we encountered at this…read morebusiness was great. We had our own SXS but would definitely recommend renting from them based on how nice she was.

We rented an ATV for a four-hour ride, and barely one hour into our rental the transmission…read morecompletely failed, leaving us stranded in the middle of the trail. Before even contacting the company, we took the time to try and move the ATV off of the trail so it wouldn't block other riders. Between waiting for assistance and getting back to the store, we lost roughly an hour of the rental we had paid for. When we returned, we were met by the manager, Ted, whose customer service was nothing short of appalling. Instead of addressing our concerns, he repeatedly dismissed me and directed his responses to my husband, even telling me I should "talk to him about it." It was incredibly disrespectful and came across as blatantly chauvinistic. Despite losing a full hour because of their equipment failure, Ted refused to offer any refund or credit. His only response was that we should have "read the contract." Apparently, a contract excuses renting out an ATV with a transmission that fails after an hour. After experiencing a mechanical failure serious enough to strand us on the trail, there was no way we were willing to put our children back on another ATV from this company. Rather than showing any concern for our safety or attempting to make things right, Ted argued with us and hid behind the rental agreement. This entire experience felt like a bait-and-switch: rent out poorly maintained machines, let them break down, refuse refunds, and point to the contract when customers complain. A reputable business would stand behind its equipment and value customer safety. This one did neither. If you're looking for an ATV rental company that maintains its equipment and treats customers with respect, I'd strongly recommend looking elsewhere. Between the poorly maintained ATV, the wasted hour of our paid rental, and Ted's dismissive, unprofessional attitude, this was one of the worst customer service experiences I've ever had. If you are however, are looking for a horrible experience and a poor business model, look no further than right here.

First time renting an ATV, the young man who waited on us was very patient and funny. He answered…read moreall of our questions. One recommendation is hearing protection, the engine is very loud. We will definitely go back.

Great experience today despite the rain. We rented a 4 seater and explored with our son (age 9)…read more Fun day despite the trails mostly being closed - which isn't their fault. We had no issues with the vehicle and they supplied the helmets, goggles and a cooler with ice and waters. We had tried to research where to go but the interactive map guide was great. The staff also helped us pick some trails and tried to text us with closures. All in all - great family memories. Hopefully we will be able to come back to Sedona in the future when trails are open and we would rent here again.

We had a great time with your two boys (12 & 8) renting an ATV for 2 hours and riding on…read morediamondback gulch. It was just the right amount of excitement without being scary. The staff were very friendly and helpful! It was a fun experience that our family will remember!

I'll stay off saying that this review is from my husband and (12) son…read more... What an amazing time! Driving through the desert, over rocks, around scary turns; experience of a lifetime! The check-in process was very easy and the people working were very friendly. We received a detailed map with turn-by-turn directions so we didn't fear getting lost. Don't get me wrong, I did have a good time, but it was too jerky for me. If you're debating, do it!

Great service, with a smile. Nice, clean UTV's. Very good instructions and directions. We had a…read moregreat time on the 2 hour loop they mapped for us. Highly recommend.

We had a blast! This company is so accommodating. I highly recommend this business. The people…read morewhere all helpful and the tablets with the GPS was the needs. The Tennessee Beaven's would come back here anytime.

We had the absolute BEST experience with Brad and Elite Transportation!…read more We hired Elite Transportation for a wine-tasting day in Sedona to celebrate my 40th birthday, and they were wonderful from beginning to end! Brad made sure we were comfortable throughout the entire day, from the rides to each vineyard to making sure we were well taken care of at every stop. We had such a blast, and having Brad there made the experience even more enjoyable and stress-free! He was professional, friendly, attentive, and truly went above and beyond to make our day special. I would 100% recommend Elite Transportation and will absolutely use them again for our next Sedona adventure! Thank you, Brad, for helping make my 40th birthday celebration so memorable!

I have used many different ride services, and Elite Ride Service was my best experience. Clean and…read moremodern van with luxury amenities. Look no farther they are the BEST!

Stop your search and just book with Sedona ATV! My wife and I were spending a romantic weekend in…read moreSedona, and doing the broken arrow trail was one of the highlights of our trip. It was fun, challenging, and absolutely a great time from start to finish. The two hour tour is amazing, but if you've got the time and the coin, rent it for the entire day and explore the whole areas trails. I'll certainly be doing it. The next time I come through Sedona. They do thorough checks of the vehicles after you rent them, so if you're gonna play around excessively, buy the insurance! All in all, it was a great time and we finished the day happy and very satisfied with the fees we paid.

What a horrible establishment. We rented an ATV in Sedona expecting a scenic, moderately…read moreadventurous trail experience based on how the route was described to us. What we actually encountered felt completely misrepresented. The trail was extremely rough, intensely dusty, steep in multiple sections, and far more treacherous than advertised. This was not a casual or beginner-friendly ride by any reasonable standard. Had the terrain been described honestly, we would never have booked this excursion. I have pre-existing back issues, and the constant violent jolting over deeply rutted terrain made the ride physically painful and stressful instead of enjoyable. By the end, it felt less like sightseeing and more like being shaken inside a paint mixer full of red desert dust. Adventure is one thing. Accurate disclosure is another. Customers deserve a realistic explanation of trail conditions, difficulty level, and physical impact before spending money and putting themselves at risk. Sedona is beautiful, but this experience left us disappointed and feeling misled.

We did an ATV Tour for 4 with Jordan and Tom during our vacation. These guys made sure that…read moreeveryone could safely operate their machines before we left the building. The tour in Sedona was awesome! They offered to take pictures of everyone throughout our adventure. They were both professional, fun, personable and knowledgeable of the area and environment. We had so much fun and highly recommend you ride with them. You wont have any regrets! Thanks again Tom and Jordan for a great day!!

Jordan our guide - YOU THE BEST EVER!!! Guided us on the tour, full of fun facts and information,…read moreand he's a Teddy Bear to hug if you get fun and personal with him! Very caring and always looking out throughout the tour to ensure the group/line up is all together and good. Waters and Granolas along the trip, Yes Please!! Thank you Jordan for the awesome experience!!!

George was a fantastic guide and the entire team was amazing. Thanks for a great trip and…read moreexperience. Tim and Michele Alexander

A perfect spring break Family activity! Their staff was super helpful and knowledgeable. I had a…read morechange in our family spring break plans just after Covid quarantine restrictions were lifted and I called them to arrange an excursion for my family the week before. I imagine under normal circumstances it may not be so easy to get a reservation last minute so I do suggest planning ahead. Their staff was friendly and helpful when we arrived to check-in. Our excursion was led by someone on their staff and they guided us through the area onto some cool trails and roads. The drive was scenic and we all had a blast. For future four-wheeling excursions, I suggest goggles or sturdy glasses/shades, a scarf to block the wind and dust, and good shoes for safety. Our tour guide made sure we stopped and enjoy some awesome views overlooking the canyons and mountains and for some memorable photo ops, too. In April, there was still some snow on the ground, so the weather was perfect for the drive.