The quality of my finished product was exactly what I was looking for, however, All interaction with them was initiated by me, I was told my initial design would be sent ASAP and almost 6 hours later I had to send another message which was then responded to with my logo. Good quality work but need to be more interactive and informative with their clients read more

No Longer Have Experienced Peope I had used Octa Logo a few years ago to help prepare a Rotating Image I had designed for our Consortium Website. Although it took far longer to instill what the end product required, I persisted with repeating what had to occur to complete what was first explained. In the end we had exactly what was asked and we were able to apply it to the website our IT department built. Last September, I contacted Octa Logo to merely change the Corporate Identity of the rotating image for a new Website we were building for an additional company. I was told it would be easily handled and a draft sent to me within "48 Hours". Seemed to be a rational amount of time as an experienced tech should have it done in no more than 1.5 - 2 hours. I was quoted just over $400 which, seemed a little high but worth still definitely worth it. While we were about to process the fee, it was suggested that for an additional $500 I could also "Register" the new rotating image to ensure no one else would be able to use our product. I told them let's first see/recieve a satisfactory rotating image prior to investing an additional funds. They agreed and started working on the image. From that point forward everything became extremely frustrating as the task was passed onto no less than 4 people; each person never recieving any instructions as to what was required (remember, this company had the original rotating image on file). It was beyond rediculous as I had initially contacted them in early September 2024. I fielded endless emails and constant phone calls including during my 1 week holiday to San Diego area with my wife. Recent calls to the company numbers find number not accepting calls. I will assume that they are shut down at this time. Far more than the loss of $400 is the months of calls and emails trying to get a simple task completed. Many of the staff who were obviously new and not fully up to speed were definitely curteous on both phone calls and emails however, the simple task was not addressed. Now the prior images sent to me are not accessibl* read more

This company is a scam - heres Why Now in my 5th year of web site development and still not a worling website. They never call back They are always asking for more money and not producing. Here are the people involved ( not their real names , another red flad) Danny Edward(s) Jospeh Mathews Harris Williams Ryan Millare These are just a few read more

I had a logo and website done, which is supposed to be transferable they took forever kept charging and trying to get more money out of me, then when I finally got my logo it was not what I wanted but I dealt with it, I still have not received my info saying that this logo is mine. Additionally my web site is another Scary story, I'm shocked they have not been sued for bad business practices read more

This company was supported to do my website it's been over 2 months I don't have the site and they tried to charge me $2500 for hosting. Then the guy said I can pay $700 for hosting I told them no im not paying anything else. I'm trying to get in touch with the guy for a refund this company trash read more

They disappeared halfway through a project. I have never experienced anything like this. Do not use! read more

Not client centric. I believe they care more about the money than relationships. I advise against this service. Many others out there read more

Octa Logo - Web Design Near Me - Sarasota, Florida

This company is an absolute scam. If you've been hurt by Octalogo, contact the BBB (better business bureau) or the FTC (federal trade commission). Beware at all costs. They will withhold your work from you and will try to gouge you for hidden fees. Cannot recommend enough avoiding them. Other positive reviews are likely fake. read more

STOP! Do not contract with Octa Animations. I was sold a 30-45 second animation and they sent me a sloppy PowerPoint. When I pushed back and asked for the reference, they went quiet. They promised to send me a new version but never did and now they don't reply to emails. DO NOT ENGAGE. Alex Martin and Cynthia Rawan have committed bait/switch fraud with me and they'll do it to you. read more

I originally spoke to a rep on the phone about designing an advertising hoodie for me to wear to promote my business. On Aug 31st. I was told there was a 100% satisfaction guarantee. So I sent them $200. They started designs and went back and forth with me over email until we agreed upon a finished product to be sent to me. Then on Oct 5th we had a final correspondence about adding additional hoodies to be sent and sent them an additional $200 for $400 total. I awaited delivery and never received anything. On Oct 17th and the 18th I asked them where my products were. They responded with this message, "Due to overload of orders, unfortunately we will not be able to cater your request therefore, we will refund the amount charge for the Hoodies which is $300/-. We apologize for the inconvenience." I told them I wanted back the FULL $400 because they canceled my order and i never received the finished product. They told me that they were not going to refund the full amount because they had to design the hoodie first. They disagreed so I disputed the transactions with my credit card company. read more

WORST COMPANY I have ever seen. I wasted my 3 years and spend thousands of dollars. They keep on asking for money for no reason unlimited... Total SCAM! I should have read all feedbacks before I started. Unresponsive and never finish the job on time. This company is totally a fraud and had a horrible experience. read more

BEWARE!! Octa Animations is beyond not good. A negative rating would be more appropriate. The company is now either out of business ... or just not answering emails, phone calls or their own chatbot. The problem is that I was in the middle of three projects with them and haven't heard a word in over two weeks. Originally they said they had a Covid outbreak, and then they changed it to a fire. Of course, I'm out roughly $2,000 and even worse, I have been forced to finish these projects internally (or start them over). BEWARE BEWARE BEWARE read more

This company is terrible. They promise to have your logo back to review within 48-72 hours and then it takes one to two weeks. Each time I reviewed and asked for changes it seemed like they ignored almost everything I wrote to change, sent me back clip art crap, and then I would have to try asking them to make the correct changes again. After months of this I just made my own through Adobe. Waste of time and money. read more

Initially happy with the process until my drive crashed taking my files with it. I reach out to them and they can recereate my logo for DOUBLE what they charged me to design it and that is if I give them a picture of it!! JOKE OF CUSTOMER SERVICE - TOO MANY LOGO COMPANIES TO CHOOSE FROM TO BE TREATED IN THIS MANNER!! read more

Was going to use Octa animation for an animated video. They were nice and all and even did a short sample for me to see, but it wasn't great or what I was looking for. Also, I had read the reviews on Octa Logo and, although octa animation try to say they are not the same company, a little research proves they are owned by the same entity. Then, I called a company called designproficient for a website and felt that the sales pitch, particularly odd foreign accents and supposed business location (SF) was very similar to that of Octa animations. I again asked them if they were associated and was emphatically told me NO! A reviewer on another site, however, stated that design proficient is indeed also owned by the same company/owner. I had done my due diligence regarding the animation and tried calling companies in Octa's portfolio ( they send private links). No response from most of the companies, but one responded that Octa had absolutely nothing to do with the creation of their video! I think design proficient is doing this also (providing samples of websites they haven't created) as they sent me a number of websites, some of large and established companies, that I would guess they didn't design. One lady I contacted had worked with Octa animations for a video and she was satisfied with their work. Said the result was fine, she just had to stay on them to produce. So I don't know. but I won't be using Octa Logo, octa animations or design proficient. read more

NO NO NO! These idiots jacked up my website and tried to get me to pay them $300 dollars to fix what they destroyed! Hell no!

They had big promises and under delivered. They had sent over a test video of this really cool Tennis animation with amazing textures and wonderful camera work. Just to be sure, I had asked what they specifically had to do with that video, and they confirmed they did the animations and camera work. So, I had a good feeling. We then pulled the trigger on two animations and were promised a 4-week deadline (that we had to pay extra for and all up front). It wasn't until the 4 weeks ended had I even received the first revision of the videos. So, they gave me a first draft, not a final vid, at the promise date of delivery. Not only that, but the quality was nowhere near their sample videos. Giving them 4 revisions and 3 more months to work on it and it still is just.... okay. Not great. Not stellar. Communication was spotty. They would constantly say "within the week" or "next week" and would always be late (it would normally be the week after) so I had to consistently reach out to them to figure out where these videos were. It took them almost a full month (From 2/18 - 3/16) for a video to be revised. Yes, they had to do a lot of work on that revision, but it's only because they did not pay attention to the brief in the first place. It was a common problem where I would give them edits and I had to repeat myself so they would understand. It takes a lot for me to leave a negative review and I wasn't harsh or mean during the process. I can say I will not be using Octa ever again, nor will I suggest them to anyone. read more

If value your business and or whatever you are trying to do in terms of building a business website and logo. Stay away from this company. They are a total SCAM! Do not let them design your web page. The website they designed for us is an exact copy of another business' website. It was unresponsive, the links, and pages do not work. They never finished the job that we paid for. read more

I'd give it a zero if I could. The guy Steven Smith that I was speaking with tried to sell me some bullshit so I thought I'd just make my own which I did. Isent the file to him to look at. He said he'd take my image and add it to his portfolio and claim it as his and copyright it!! LOL!! But I know the law and first usage rights, and I have the email to prove it. All I can say is...BUYER BEWARE!! THREATS FROM THEIR EMPLOYEES IF YOU DON'T BUY FROM THEM!!! read more

My review is brief for now. I am awaiting urgent response from them. Failing which a detailed review will follow. For now hold back from giving any work to them ! read more

I recently published my website with Octa Logo. The support representative was supposed to update my inquiry page to allow the inquiry to be sent to me. The representative sent me some configurations and now the site is inactive. Because it is the weekend no one will be in support until Monday. read more

SCAM! We were guaranteed, or money back, that our website would be live and secure for life and there would be no further payments. Unfortunately, this was not the case, our website is no longer functional and there were more payment requests with different guarantees. Needless to say, it is tiresome dealing with Octalogo when they continually call to tell you they've encountered a problem, and need more money to fix it. Our logo was somewhat of a good thing that came of this. However, Octalogo had no design recommendations and we drew the logo for them. After multiple attempts to correct it, we are still having issues with the vector format, as colors are missing if you try to put it on a tshirt, sticker, etc. We would like our money back! read more

Octa Logo has numerous "front companies" with bogus addresses in multiple cities. One of their "affiliates" has the address of a bank in Nigeria, but they are very well likely run from India. This company is a total scam. The employees utilize fake names like "John Daniels, Charlie Stevens, and Paul Howard." They claim to be based in many different cities across the United States, but this is a mechanism to avoid lawsuits. One on-line sleuth actually made a YouTube video detailing the extent of Octa Logo scams, bait-and-switch tactics, outright theft, and refusal to complete the services they promise. Here is the link to "Investigating Scammers, Octa Logo." https://www.youtube.com/watch?v=CKj-IFP3d5A In my case, I payed $400 up front, began the website with them and moved. When I called them back, they demanded more money to start the work again and stated that this was detailed on their "Octa Logo Terms and Conditions" page. The issue is that I called a number associated with one of their front companies (they have so many) AKA designsutility.com, but in any case, there was no "Terms and Conditions" page associated with one of their portal websites selling their services, and I paid over the phone. I simply saw the phone number in a Google search return, did not click on the link and called the number. The prices seemed reasonable, so I never clicked on the link and made an agreement over the phone. Designs Utility is actually an entry-way to accounts for those having website designs done, and there is no info regarding the company, just entry fields for usernames and passwords. I discovered that months later. Only after researching the portal front company Designs Utility, was I able to determine that I had been engaged in business with Octa Logo. There was nothing on the portal website to indicate that they were a "subsidiary" (AKA "Scam Front Company) of Octa Logo. Even after their "designated completion time-frame" had expired, I was still receiving e-mails from Design Utility in regards to completing the website. At no point in time was I told by any employees over the phone, or in an e-mail, that the portal site (with no terms and conditions page) was an Octa Logo company OR that there was a time limitation for website completion with respect to the customer, who would be required to pay a "penalty fee" to have the already-paid-for work completed. The person handling the design project goes by the name "Ally Shaw." All attempts to resolve the situation with him were met with rude responses. Subsequently, calls to customer service were never responded to with a return call as promised (at least ten inbound calls to them), and my verbal interface with them was met with foul language and threats of being sued. They consistently used the excuse that the "terms and conditions" are clearly explained on the Octa Logo website, even though I had no idea that I was having the "parent company" doing the design work. Also, I was never sent a receipt, nor was I ever sent the "terms and conditions" subsequent to my payment. Furthermore, we agreed on a set amount and they over-charged me by several hundred dollars, which required me calling them back, to reverse the over-charge. Present status: They refused to complete the website, my password no longer works and they are demanding more money to complete the now-gone work that had already been completed. CAVEAT EMPTOR. Buyer beware. These are not good people and they engage in deceptive practices, deceiving their clientele and then becoming aggressive when questioned about their bait and switch tactics. read more

This company is a fraud! Stay away at all costs. They steal your money then hold your domain hostage. They should be shut down! Total scam, horrible! They make all false promises and just keep asking for more payments. Totally disrupted my business! read more

Watch out. They will try to take you for more money once your site is done by saying you owe $550 for the rights of the site. Beware...big scam!! read more

Do not let them design your web page for you. Very unresponsive!!! Never finished the job that I paid them for !!!

STOP SPAMMING MY CELL PHONE WITH UNSOLICITED MARKETING TEXT MESSAGES! This company is affiliated with Octa Video and I've asked repeatedly to be removed from the their text message blasts. They have not removed me, received my 5th text message today. One more I will hire an attorney. It's illegal to spam people's cell phones without them opting in to receive those messages. This is my last public warning for you to stop text messaging me. read more

The company promises you a 100 percent money back guarantee, which is a lie. They never answer there emails or phone calls. They made my company a logo which I was told they trademarked it, and they didn't and gave it to another company. They also where making my website which I never received. I called and asked for a refund and they started to yell at me. This company also has 11 negative inquiries with the BBB. It is a scam. read more

JOIN ME!!! CLASS ACTION LAWSUIT!!! PLEASE READ!!! I have given this "company", as of yesterday (February 20,2018), 24 hours to refund ALL of my money- THERE IS NO OTHER RESOLUTION THAT WILL BE ACCEPTED. I disputed the 6 charges with my credit card company as well. I have documented proof of everything: false advertising, breach of agreement, deceptive marketing practices, coercion, bully and threats, discrimination, non delivery, taxation fraud, and not being PCI DSS-compliant and more . I have spoken to my lawyer as well and will at the least seek compensatory and punitive damages. I will follow up with this review after the end of today with all of the details. As stated in my final email to Octa Logo: Octa Logo do not try to contact me, unless it is to confirm and provide proof that all monies ($700) were refunded. Any other form of communication or solicitation will be deemed as harassment and dealt with accordingly. I will be filing with the following organizations and more: Federal Bureau of Investigation- filing a dIC3 for fraud and extortion Better Business Bureau - Florida and New Jersey etc. US Federal Trade Commission - United States laws prohibit the use of "unfair or deceptive" practices by businesses (including deceptive pricing practices). Both the federal and state laws prohibit a series of specific practices and, in addition, prohibit any other practice that is determined to be unfair or deceptive to the consumer. (NJ: N.J.S.A. 2C:21-7, FDUTPA sections 501.201 - .213. CHECK YOUR STATE LAWS, TALK TO YOUR ATTORNEY. Reporting Consumer fraud - "any unconscionable commercial practice, deception, fraud, false pretense, false promise or misrepresentation" in connection with the sale of goods, services or real estate.N.J.S. 56:8-2 Local consumer affairs in all locations Florida, New Jersey etc. Consumer Complaint with the Office of the Attorney General, Division of Consumer Affairs in Florida and New Jersey STAY AWAY FROM THESE PROFESSIONAL SCAM ARTISTS!!! In addition, for months now I have been reading the online reviews about Octa Logo (and the other names they use to steal from consumers), I know that there are many of you that have been scammed and want your money returned. Please reach out to me, pakbev@gmail.com, we can stop them from preying on innocent people. I also have watched Octa Logo get negative reviews removed, disputes knowing clients, disputes having that customer on file, says they have reached out, lies.....I will keep posting to keep other consumers safe. read more

They provided very low quality logo when done. IN the process they provided copy written logo's that were being used by other companies and trying to sell to me as an original. Be careful that you don't get sued. read more

I would not do business with this company again. They were incredibly difficult to get work out of. They don't respond when they say they will. You have to call them 1000 times, and you literally have to drag what you purchase out of them. They even game me a business card without my name on it. read more

This companies "Bait and Switch" business practices are shameful and totally unnecessary. Never pay tbis outfit ANY money upfront. They will partially fulfill there responsibily to produce a finished product in my case a business website, and then hold the half finished product ransom for more money. . Make sure that you do your "reviews" homework I didnt and it cost me $200.00 Lawrence R read more

I am still waiting since last week to reach someone. I am disgusted by their poor handling on customer service. read more

After I posted my initial review, I have had two more interactions with Octa Logo. So initially it was very hard to get help until I asked to speak to a supervisor I was transferred and had Mark Simmons help me with my issue. Mark was able to resolve my issue within two hours of our conversation, as he promised. I am having one more issue with my website that I am hoping to get resolved just as quickly. Emailed the Octa Logo about it this morning and now I am waiting for a reply. So as of right now, I would have to say that Octa Logo is a good company for its price. If you ever have any issues with their staff just ask for a supervisor, they are much more knowledgeable and can usually resolve most issues quickly. In conclusion, I give this company: 5/5 on price 4/5 on design 3/5 on service just because it did take me some time to reach a knowledgeable person that was able to resolve my issues. read more

scam company!!! never give them your credit card under no circumstance!!! they will constantly bill you for services that was never agreed upon. months after the project is supposedly completed, they will create additional after charges to bill your credit card!!! they never send receipts or explanations as to why they billed you!! stay away from this company!!! they also go by the name "design proficient". be careful. they disguise themselves to charge your credit card!!! read more

READ THIS THREATENING EMAIL FROM OCTA LOGO/DESIGN PROFICIENT'S COMPANY OWNER RICHARD WILSON SELF-IDENTIFIED OWNER!!!!! Mohamed, Please note that we have received a notification from our customer support that you have posted a negative review about us on TRUST PILOT. With all due respect we would appreciate if we can deliver you what you paid for and just part ways silently.Until and unless you will not remove the review which you posted your final files will not be delivered to you. Regards, Richard Wilson. THE REVIEW RICHARD WILSON SEEMS TO HAVE AN ISSUE WITH Mohammed, With all due respect the reason for this argument is neither you or us it is the time that you have wasted on this project.If we were to just get you a clip art we would have never followed up with you for 2 months which no company does.You have been disrespectful by telling us that we send clip arts to you and never provided variation whereas we have written evidence that you like this design and wanted us to work on it but now your saying you want something else.Its not about wasting time over the phone for 25 minutes for a logo at the end its your logo and your companies identity we have nothing to do with it.As a result of this lankness of professionalism we have decided not to waste our time working for a client like you who claims to be a business man but has the thinking of a fresh graduate.Your files will be delivered to you and consider this as a termination of our relationship with you.Thank you! Regards, Richard Wilson. This is why you get A ZERO, Becaues this company is a joke. First and foremost, every unprofessional. I couldn't get anything done during the day because their phone calls are non-stop, I told them, I would call them when I am ready, because I realized that the calls, was all about up-selling me on products and services i dont need, When i finally talked to them about get me the logo, I informed the Rep that i wasn't in love with the logo but it will work for now, the Rep then gets mad when i asked to speak to the manager, the funny part of all this is when gets the manager its, The so called "manager" who self identified as James with a real thick far east Indian accent ( I am also from part of the world) so nothing against Indians.. anyhow I asked for his last name after stuttering he replies with BLACK so I said your name is JAMES BLACK he says "YES" screaming on the phone. then after asking for what I paid for, I get and EMAIL insulting me the funnies line in his insult- "we have decided not to waste our time working for a client like you who claims to be a business man but has the thinking of a fresh graduate." -- Richard Wilson I didnt know you need a graduate degree to be a business savvy- Maybe richard should tell Bill Gates and Mark Zuckerberg to go back and get a degree... what and idiot!! UPDATE: A THREATENING EMAIL TO REMOVE, HOW I FEEL ABOUT YOUR COMPANY IS NOT GONNA MAKE ME RESPECT YOU OR YOUR BUSINESS!!! READ BELOW Mohamed, Please note that we have received a notification from our customer support that you have posted a negative review about us on TRUST PILOT. With all due respect we would appreciate if we can deliver you what you paid for and just part ways silently.Until and unless you will not remove the review which you posted your final files will not be delivered to you. Regards, Richard Wilson. read more

One of the worst customer service experiences of my. I was obsessively called over 6 times per day while I was at work, and even in the evening. Avoid doing business with them at all costs. read more

OctaLogo has done a superb job on our new site. It has really been a great experience working with OctaLogo. It delivered exactly what we wanted on time and in budget as well. read more

OctaLogo was just awesome. It provided me with quality web and logo design services for my business. I would rate it with 5 star. Thanks OctaLogo read more

Very satisfied with the Web Design Services rendered to me. Team was very responsive as they delivered the project in timely manner.