We switched doctors offices for a handful of reasons back in January. So far we have nothing but…read morerave reviews for this location and the team. The hardest part is finding parking when school is about to get out. The office is located in the plaza next to the school and parents like to park in the plaza parking lot during pick up. So keep this in mind when you make you appointments. Inside the office is very clean. Everything is electronic, and makes you feel like the office is keeping up with the times. The nurses are friendly and listen to your concerns. They truly want to help. I have yet to feel like I'm being talked to as if my concerns don't matter. They are also very quick when handling paperwork. When I needed a form for school, I was able to drop it off and pick it up same day. If you are looking for a local office with multiple locations and a friendly staff, look no further.

Dr McRae is excellent…read more Recently moved to horizon west area. Thankfully we were recommended by a friend. The staff is helpful. The office is always clean. I take my 9/5&3 year old children here for both their annual and sick visits. Dr McRae takes his time to know the kids and is very accommodating. Highly recommended.

Office experience and lack of effective communication from the call center staff. They claim to…read morehave a 15 minute grace period, but even when I arrive in that window and called to give proper notice - was advised from the rep that she confirmed it was "OKAYED" by the office staff - once I arrived they would not see my child. Instead, I was told that DR VILLAR chose not to see us. Even though we were within the window. There could have been a delay for following appointments after hours, however, I even suggested that I wait until after the appointments were finished, still no. Not to mention they're no longer open on Saturday so such a convenience to have to wait until the next business day. My child's physical was due, and I never got a notification from the medical office that it was expiring this month, only from my child's school the week of was I notified. I've never had such terrible experience with this office and I'm pissed because the service has been subpar.

I absolutely love this office! This pediatric group was referred to me by my father-in-law who is…read morean area doctor. I've never had an issue scheduling or changing an appointment. The waiting room is divided into 2 sides, one side for children feeling well, and one side of children feeling sick. There is even a small little separate waiting area for newborns. If you do not feel comfortable waiting in the waiting room due to Covid, you can check in at the front desk and wait outside or in your vehicle and they will call you when they are ready for you! Everyone we have encountered has been so kind. We love Dr. Lagod. We have been taking our baby to see her since he was 3 days old. She always takes her time with us and is more than willing to answer any questions we have. We never feel rushed. I am more than satisfied with this practice and I hope I will always be able to bring my child here.

I switched my kids to Dr. Middleton a few months back & cannot be more pleased! He has excellent…read morebedside manner, is knowledgeable, has great communication skills & is a gentle physician. He really listens to you & addresses things in a way that's easy to understand. I bring all of my children here. The front desk lady & nurse are the nicest women, too. 5 stars all the way.

BEST pediatrician and nurse they are so nice and gentle with my baby boy as I am new mother I want…read morenothing but the best for him! Definitely recommend!

We were very impressed with this location & these physicians. We were able to get in for a same-day…read moreappointment, & were seen very shortly after our appointment time. The front desk staff was friendly and helpful, and the nurses were very attentive and thorough. Dr. Bernadette was kind and patient, she took her time with us and made sure all our questions were answered. She was extremely thorough explaining our situation and our options, and we left knowing we had received exceptional care. The office followed up with us a couple days after we were seen, which was appreciated. We were grateful for such caring professionals dealing with our daughter, and would highly recommend this location.

I came to this location thinking it was an urgent care office. My child is very sensitive when sick…read moreand the entire staff was extremely accommodating and tended to her every need to make her feel comfortable. Dr. Sal spent a lot of time with us. He explained everything in detail so we could understand her ear ache and what to look for, why things happen, etc. as well as make my child laugh which any parent can appreciate. I will be switch to this location now that I know they are also a primary care location.

Always amazing care by Dr Cardona! Often can get same day or next day appointments if needed. The…read moredoctor takes his time, answers my questions along with my daughters. He explains in a way to put her at ease and even laugh. He really is an exceptional doctor.

We love Dr. Cardona! He came highly recommended by my OB, as he's the pediatrician for her child…read more Dr. Cardona is friendly, kind, funny and caring (and he likes Star Wars and Marvel, which earns him extra points in my book). The nurses here are so good with kids. Shots aren't quite as scary when they're administered by someone who can keep the mood light. This practice also has Saturday hours, which is really helpful when your kiddo's runny nose develops into a harsh cough seemingly overnight. Even though they stay busy, they're able to fit us in with very little notice. In fact, my son was born a few weeks early and I didn't have a pediatrician lined up. We called their office soon after I delivered and they quickly scheduled us for our week one infant appointment. They were clutch then and continue to be nearly 18 months later.

This is honestly one of the worst office experiences I've ever had. The nurses are consistently…read morediscourteous--borderline rude--and the constant demand to fill out lengthy forms every single visit is exhausting. Their patience with children is nonexistent, which is shocking for a pediatric office. The front waiting area is uncomfortably cold and unwelcoming. I truly can't stand coming here and will be moving to a different provider. This is the only medical office I've genuinely disliked in a long time--and we've had to switch a few due to insurance changes. To top it off, I was told that if I don't give vaccines, my child could die. Unbelievable that offices like this still operate in today's world.

i've been taking my children here for the last 3 1/2 years and every single appointment has been…read moregreat. There are no long times they see us in a timely manner and are really great with my children. I recommend this pediatrician to all of my friends having children. They truly care about what they do.

Dr. Li is extraordinary, and we were thrilled with the care she provided. She listened to the…read morepatient history and asked detailed questions to elicit additional information and clarify events, as well as other aspects of the history that predated the immediate illness, and listened to genetic patient history information as well. She was willing to hear and incorporate in her diagnosis process the fact that lung infections are common with our child, and common on the father's side of the family, with a predisposition (over-susceptibility) to having upper respiratory tract infections become lower respiratory tract infections. Dr. Li did a very thorough examination of our child and expressed what she was finding in real time as she did so. She was trying to diagnose the issue in the lungs causing abnormally low O2 sats (about 4-5 points below normal, which is a lot for our child) and as she listened with a stethoscope she expressed a theory that there was a mucus plug - this is information I was happy to have, and asked about percussion to loosen any mucus. Dr. Li listened as I noted a further point of patient history was that our child had frequent chest colds when he was much younger and I had often used gentle percussion to loosen phlegm in his lungs years ago. The entire interaction was EXCELLENT and helpful to me. I like to ENCOURAGE the practice of doctors providing MORE information as opposed to assuming that a patient won't understand detailed or specific medical information. I oppose the Idea of providers trying to over-simplify, and STRONGLY OPPOSE failing to fully disclose everything the provider is finding, or the diagnostic theory forming the basis of provider's diagnosis, treatment, and expressed prognosis. Dr. Sarah Li is AMAZINGLY GOOD at making sure a patient (in this case his caregiver parents) are FULLY INFORMED - a bedrock requirement of meeting the goal of INFORMED CONSENT. We can argue as an academic matter over whether someone with no formal medical training could ever be fully "informed" but, if we did so, I would argue that the information still needs to be conveyed to the patient in as complete a manner as possible, simplifying only as necessary or requested (less Latin, surely) with the understanding that patients are also obligated to have some basic understanding of how their bodies work and how modern medicine is practiced. I believe too much information is not a problem. In the same vein, I appreciated the DIRECTNESS of Dr. Li when we discussed our prior treatment for Nigel's occasional colds with very low dose guaifenesin as an expectorant for unproductive coughs, and ultra low-dose dextromethorphan on rare occasions when he required a suppressant to sleep. Dr. Li was very clear as to why she preferred we did not use these, and then she explained why each of them was less effective than we perhaps presumed, even going into the history of DXM and why it probably worked better for my generation (Boomer) as a child - interesting bit of chemistry here which she succinctly and clearly explained how alcohol in cough syrup (back in the day) helped deliver the DXM once ingested. WOW! A doctor treating a parent as an ADULT who actually might understand simple concepts from high school chemistry instead of treating me as if I were the 5-year-old on the treatment table. THANK YOU, DR. LI !!!! At the end of the physical examination Dr. Li thoroughly discussed her theory on what this illness was, and her basis for that diagnosis, including what she and other pediatricians had been seeing this flu season. That process was interactive. She pronounced bronchopneumonia (just calling it "pneumonia" because she's not presumptuous, just brilliant) which scared us, as it should, but she was a calming influence. Throughout the time, Dr. Li was very interactive with our son and called him by name and treated him as an important person. During the exam she told him everything she was going to do before she did it and made him very comfortable. She was smiling and reassuring with him, and with us. At the end she gave him what every 5-year-old wants: two stickers. He very much liked Dr. Li and I think he even enjoyed his visit. Dr. Li is a top professional in every way, and conducts her exams in a way that made us feel as if our child was the most important person being treated that day. Her differential was logical and well explained. She was helpful in other matters such as how to best treat unproductive coughs during seasonal/occasional colds. OFF THE CHARTS SUPERB. I don't usually spend this much time writing about something but I wanted to cover a lot of the visit and how fantastic Dr. Li treated my child, and us as caregiving parents. Dr. Li gets a lot done very quickly but she EXPLAINS EVERYTHING, which is important to us. WE LOVE DR. SARAH LI and we want to say THANK YOU for such fantastic providing of care for our child. :-) :-) :-)

Love Dr. Roque and the staff here. Dr. Roque takes the time to explain issues and has patience with…read moreyour concerns. I would definitely recommend this office if you're looking for a new pediatrician.

If I could give them 10 stars I would! The best pediatrician and Dr. Chan's assistant Annette.They…read morewill go above and beyond. I am so at ease that my two boys will have the best care! Dr. Chan always listen to my concerns and I don't feel rush. Annette even when she is done working she still helps and assist. Thank you guys so much! You guys are the best!

Amazing group, we drive over 30 minutes across town to come here due to how great this place is…read more All of the people are friendly, there is almost never wait times, they take the time each visit to chat. They truly care about us and our family. I'd recommend this group 10/10 times.

We have had Dr. Heraud in our life for years, as he has been the primary for our ten year old for…read morethe past five years and the only primary my four and two year olds have ever known. Since the move from Celebration, we have also started utilizing Dr. Camino, and she is just as amazing. Both doctors have such great attention to detail and memory. Each time we go, they are always asking about the other kids and our spouses. It feels like a local neighborhood doctor. They are quick to respond if we call for anything. They are beyond pleasant with the kids, and NONE of the fear going to the doctor (even after shots). The office staff holds the same level of integrity as the doctors and are nothing but professional. We trust these two with the lives of our children. I couldn't think of anything other than five stars.