All of the staff at Diagnostic imaging services in Metairie are very kind and caring. My…read moretechnician, Chelsea, was wonderful . She is very kind, patient, and an excellent technician. The facility is very clean and the check-in experience is very easy. This is a great place to have your mammogram or bone density exam.

We got an estimate from the office via text message with a phone number to speak to someone in case…read morewe had questions. I had a question because the estimate was $1500. I really didn't want to pay this all at once since it was an unexpected expense and was hoping to put down a sum and make weekly payments and was even open to leaving my debit card info with them to charge every week. No way no how could I speak to ANYONE about that over the phone even after the hours i spent on hold being transferred. When I got to the office the lady at the window was solid on not expecting anything but the entire amount or the imaging could NOT be done. I will never return here for imaging EVER. This place does not care if you don't have the cash. No compassion.

I live close by; I came here for a MRI of my back. I checked in and before I could sit long I was…read morecalled in for my procedure. From beginning to End everyone was so pleasant and helpful. They made me feel comfortable and when I am in pain and half naked... feeling comfortable is important. I have Epilepsy with a Seizure disorder; I have panic attacks and/ or seizures when I get lost or confused: uncomfortable. I want ALL my tests done HERE! Thank You EVERYONE! OH! I asked and was given a CD copy of my MRI. Anyone who keeps copies of their tests should go here.

The whole experience was fantastic and seamless. The office staff and Technicians were very…read moreprofessional and considerate of my condition. I appreciated their compassionate care and concern. Thanks for a no stress, no drama visit!

Caring, compassionate care in a peaceful professional atmosphere. I have been there in good times…read moreand bad and will always go back to where i made life decisions. Never wait but a few minutes and want them to take the same time with me as with others you need that attention.

Sometimes you have to have your innards looked at by medical professionals. And as far as radiology…read morecenters go, this one is pretty nice. The waiting room is a clean airy space. There is plenty of parking; note that the parking lot is accessible from Napoleon Ave only, not Claiborne...which is probably safer. The staff was pleasant and efficient. There were dressing rooms and a locker to place your valuables with keys so you felt safe. The imaging is unpleasant, easy, annoying, disconcerting, no big...depending on what you're having done. Because of the location, I'll definitely be moving all my testing to this location.

I was so impressed with the efficiency and warmth of care that I received. I was visiting from…read moreAustralia and didn't know what to expect but I feel that I was given care of the highest quality. I had taken a fall and they x-rayed, diagnosed (including getting a second opinion) and had a full report ready for me within a couple of hours. I had broken my wrist. Many thanks to the staff and experts who dealt with me. X

5*s for Endocrinologist, Dr Gupta -- I got the care I needed -- and for her receptionist, who…read moreapologized on behalf of the Clinic for the COMPLETE CIRCUS of the bldg entrance, and Tulane ER front-of-house Staff. 1415 Tulane does NOT welcome patients who arrive on foot! The very kind 5th FL receptionist told me they're aware of the problem and working on it. Earlier, I very nearly walked away from the building and skipped my appointment thinking I will find a new endocrinologist -- it was so bad! Fortunately they were still able to see me, 20 minutes late, despite my arriving early. Here's the scene & chain of events, for Mgmt's review: 3/4/26: 1:25 - 1:50pm: * I walked to 1415 Tulane. I see signs for PJ's and Wave City Cafe, no signs for a clinic. I walk down the block and I see a front door that is not in use. I walk further and see the ER. I ask a security guard walking by where to enter the Clinics, he points me back to Wave City and says walk through there. * At Wave City -- a front desk, empty; worker at the cash register has her back to the door; no sign of a clinic. I ask a guy at a Cafe table, he says go to the front of the bldg, points to the ER. I ask, the ER? He says yes. * I enter the ER, there's 3 security guards -- one, a very large man, says are you here for the Clinics? I say yes. He says you need to check in with the receptionist to the right. First, I have to walk through the scanner and put my stuff in a basket. I do, and grab my stuff out of the basket; the guard walks away to the waiting room. I notice a wallet under my stuff in the basket. I yell, hey sir, someone left their wallet here; guy in the waiting room gets his wallet and says thanks. Amazing that neither of the security guards noticed the wallet??!!! * I walk up to the receptionist and say I'm here to visit the Clinics. She explains that I have to go back to the Cafe, and walk through. Then she says, no, you should go to the parking garage to take the elevator up to the 2nd floor, cross the bridge, and then get the elevator to the 5th fl. Why the did the guard make me go through all that, he coud've directed me back to the Cafe. What's your IQ buddy, 10? Seems he felt it wasn't his job to tell me. The receptionist could've said something sooner when I walked in. There's a reason people in the know go to TOURO if they have to go to the ER in this town... * I go back to the Cafe, as I'm walking up to the cafe, I noticed for the first time that there's a tiny sign on the sidewalk indicating that LCMC in this building -- no directions on how to get in. I also notice for the first time there's these tiny signs on the walls on the patio that say the parking garage elevators are closed (thank you ER receptionist, once again! Really??!) This time I ask the Wave City cashier, who looks up from her phone, and points me in the direction of a hallway where there's a huge sign that says restrooms. That's all the signs says -- nothing about clinics or elevators. I walked down the hallway and there's elevators with signage above them stating what's on each floor, floors one through seven. I get on the elevators known as the Reilly elevators, knowing they only go to the 4th floor. Figuring I can walk down the hallway on the 4th floor and find other elevators to the 5th floor, or a staircase. * I get to the 4th floor and it's a construction site. There's some clinic down around the corner, not the one I'm looking for -- there's no staff, nobody anywhere, just an empty hallway. I walk down the hallway, open a door, and it's an empty, dimly lit alcove with closed doors. I'm like, WTF? * I ride the elevators back down to the first floor, look to my right, and I see a massive reception desk with a woman facing the other way, facing the street, in a totally empty lobby, where the doors that don't open from the street are located! There's no way to get into the lobby from the street, and there's a receptionist behind a desk. It's kind of like the Twilight Zone, or something. She directs me to the appropriate elevators that I need, located down a long hallway. I ride the elevator to the 5th floor, wondering if God is mad at me or punishing me, or something? (I did give up cursing for Lent, and I'd been cursing like a sailor the last couple of days -- maybe that was it?) Or maybe it's just complete incompetence, lack of logic, compassion, or any kind of grey-matter whatsover??!!! Dystopian. Unbelievable!!! It's a testament to the professionalism and good care that I received from Dr Gupta and her staff that I agreed to follow up with further appointments at this clinic in the merry month of May. At least I have the map now! I pray for the well-being of all future patienrs arriving on foot (and by automobile, too, for all I know it's just as bad, or worse, for them?), and for the VERY simple fixes that need to be made to be taken care of.

Good morning, my experience in the waiting room was not great 3/5 star . I waited an hour and no…read moreone reached out to me to let me know they are running behind schedule. I went up to the front desk to ask what was going on because 3 patients that came after me was seen. once I made it to the back, Ms. Tedra Anthony was so nice and friendly. she apologized for the wait and she went ahead and took all my stuff that needed to be done. Once I seen the doctor, the doctor did my physical and she was also nice and helpful as well. The back office made my experience better than the wait time up front. Thank you to the staff in the back office. 5/5 stars

DO NOT GO HERE. Trust me. They are unorganized, unprofessional and have no sense of time. I waited…read moreover 2 hours for a pre-employment drug test. I will never come near this place again. One star rating because you can't give zero or negative stars.

Wow this place is huge Really super nice…read more Make sure you call ahead of time to find the location to park Find out which building to go to There are several buildings next to each other with parking lots in between buildings This place is like a university campus You can easily get lost if you don't know where you're going Have the doctor's office number handy in case you get lost so you can call and ask for directions Be prepared to walk It's like a maze in here Very clean Very nice Inside there is a coffee juice pastry and muffins station with seating There is a check in area After check in the receptionist will tell you what area for you to sit and wait for your appointment I was sent to sit in the Iris seating area to wait to see my allergy doctor Just make sure when you are scheduling your appointment that you ask for directions how to get there, for the location where is parking which building

I had a huge panel of tests to take that required an overnight fast for 10 hours. I had also been…read moresent home with some DIY tests that I was asked to bring with and turn in to the lab upon arrival. (stool test-ew!!) While I knew the lab was across the street from Main Campus, I did make one wrong turn before I found where I was supposed to go. They could really use numbers on the buildings to help navigate people. There was only a half dozen people in the waiting area in a huge space that could easily hold hundreds. I checked in at the main desk with two friendly, kind and communicative women. All of my check ins with receptionists have all been positive, and informative/helpful. I completed my urinalysis collection on site and waited to be called. I turned in all my DIY tests and sat to have my blood drawn. I verified my information about a hundred times, but it also helped distract me from the needle. No one likes needles, really. I had 5 vials taken and when she was wrapping up my arm she chose a teal tape to match my shirt. On the previous Monday, the phlebotomist picked pink to also match my shirt. It's the little things that go a long way to make us feel human, rather than a number. Again, I was in and out in no time and felt that I was on the right path to taking care of my own health.