They missed the diagnosis of metastatic cancer in my lungs and called the X-ray normal . 6 weeks…read morelater I had another study which revealed the cancer. They still charged me their full fee, even after I told them of their mistake. Arrogant doctors!!!

Caring, compassionate care in a peaceful professional atmosphere. I have been there in good times…read moreand bad and will always go back to where i made life decisions. Never wait but a few minutes and want them to take the same time with me as with others you need that attention.

Sometimes you have to have your innards looked at by medical professionals. And as far as radiology…read morecenters go, this one is pretty nice. The waiting room is a clean airy space. There is plenty of parking; note that the parking lot is accessible from Napoleon Ave only, not Claiborne...which is probably safer. The staff was pleasant and efficient. There were dressing rooms and a locker to place your valuables with keys so you felt safe. The imaging is unpleasant, easy, annoying, disconcerting, no big...depending on what you're having done. Because of the location, I'll definitely be moving all my testing to this location.

5*s for Endocrinologist, Dr Gupta -- I got the care I needed -- and for her receptionist, who…read moreapologized on behalf of the Clinic for the COMPLETE CIRCUS of the bldg entrance, and Tulane ER front-of-house Staff. 1415 Tulane does NOT welcome patients who arrive on foot! The very kind 5th FL receptionist told me they're aware of the problem and working on it. Earlier, I very nearly walked away from the building and skipped my appointment thinking I will find a new endocrinologist -- it was so bad! Fortunately they were still able to see me, 20 minutes late, despite my arriving early. Here's the scene & chain of events, for Mgmt's review: 3/4/26: 1:25 - 1:50pm: * I walked to 1415 Tulane. I see signs for PJ's and Wave City Cafe, no signs for a clinic. I walk down the block and I see a front door that is not in use. I walk further and see the ER. I ask a security guard walking by where to enter the Clinics, he points me back to Wave City and says walk through there. * At Wave City -- a front desk, empty; worker at the cash register has her back to the door; no sign of a clinic. I ask a guy at a Cafe table, he says go to the front of the bldg, points to the ER. I ask, the ER? He says yes. * I enter the ER, there's 3 security guards -- one, a very large man, says are you here for the Clinics? I say yes. He says you need to check in with the receptionist to the right. First, I have to walk through the scanner and put my stuff in a basket. I do, and grab my stuff out of the basket; the guard walks away to the waiting room. I notice a wallet under my stuff in the basket. I yell, hey sir, someone left their wallet here; guy in the waiting room gets his wallet and says thanks. Amazing that neither of the security guards noticed the wallet??!!! * I walk up to the receptionist and say I'm here to visit the Clinics. She explains that I have to go back to the Cafe, and walk through. Then she says, no, you should go to the parking garage to take the elevator up to the 2nd floor, cross the bridge, and then get the elevator to the 5th fl. Why the did the guard make me go through all that, he coud've directed me back to the Cafe. What's your IQ buddy, 10? Seems he felt it wasn't his job to tell me. The receptionist could've said something sooner when I walked in. There's a reason people in the know go to TOURO if they have to go to the ER in this town... * I go back to the Cafe, as I'm walking up to the cafe, I noticed for the first time that there's a tiny sign on the sidewalk indicating that LCMC in this building -- no directions on how to get in. I also notice for the first time there's these tiny signs on the walls on the patio that say the parking garage elevators are closed (thank you ER receptionist, once again! Really??!) This time I ask the Wave City cashier, who looks up from her phone, and points me in the direction of a hallway where there's a huge sign that says restrooms. That's all the signs says -- nothing about clinics or elevators. I walked down the hallway and there's elevators with signage above them stating what's on each floor, floors one through seven. I get on the elevators known as the Reilly elevators, knowing they only go to the 4th floor. Figuring I can walk down the hallway on the 4th floor and find other elevators to the 5th floor, or a staircase. * I get to the 4th floor and it's a construction site. There's some clinic down around the corner, not the one I'm looking for -- there's no staff, nobody anywhere, just an empty hallway. I walk down the hallway, open a door, and it's an empty, dimly lit alcove with closed doors. I'm like, WTF? * I ride the elevators back down to the first floor, look to my right, and I see a massive reception desk with a woman facing the other way, facing the street, in a totally empty lobby, where the doors that don't open from the street are located! There's no way to get into the lobby from the street, and there's a receptionist behind a desk. It's kind of like the Twilight Zone, or something. She directs me to the appropriate elevators that I need, located down a long hallway. I ride the elevator to the 5th floor, wondering if God is mad at me or punishing me, or something? (I did give up cursing for Lent, and I'd been cursing like a sailor the last couple of days -- maybe that was it?) Or maybe it's just complete incompetence, lack of logic, compassion, or any kind of grey-matter whatsover??!!! Dystopian. Unbelievable!!! It's a testament to the professionalism and good care that I received from Dr Gupta and her staff that I agreed to follow up with further appointments at this clinic in the merry month of May. At least I have the map now! I pray for the well-being of all future patienrs arriving on foot (and by automobile, too, for all I know it's just as bad, or worse, for them?), and for the VERY simple fixes that need to be made to be taken care of.

I was so impressed with the efficiency and warmth of care that I received. I was visiting from…read moreAustralia and didn't know what to expect but I feel that I was given care of the highest quality. I had taken a fall and they x-rayed, diagnosed (including getting a second opinion) and had a full report ready for me within a couple of hours. I had broken my wrist. Many thanks to the staff and experts who dealt with me. X

Dr Cecola and Bourgeois are great!!). They are very caring and professional when you are not…read morefeeling well. I have struggled with my sinuses for my whole life and I have gone to this office for many years!! I think when you call for an appointment and want one for the same day they try their best to accommodate you. I recommend NOLA ENT to anyone looking for a very professional, caring and accommodating office!!!

These are the pros! Competent, professional, knowledgeable and welcoming…read more They have never failed to solve my problems. Highly recommend.

I would recommend Dr. Winkeler to anyone looking for a good doctor on the Westbank. She is very…read morethorough with exams and listens to what you have to say which shows she really cares about her patients and their well being. It's hard sometimes to find a good doctor and good staff. Both she and her staff are great.

I had a dentist appt here at this building and let me tell you this was literally the best…read moreexperience I've ever had a dentist in my entire 31 years the personnel was amazing,gentle,helpful and the doctor was extraordinary,so sweet and gentle. I loved everything about this dentist office from the employees to the doctor. Highly recommend.

This place has the most unpleasant and unprofessional staff I've ever encountered!! No regards for…read moreyour time at all. My appt was for 3:15p and I didn't see the doctor until 5p. This is unacceptable!!!!!

Every single time I come here, it is always met with a two to three hour wait. Both offices on…read morethe Westbank are insanely maladroit and crowded. There were at least eight people outside of the office area waiting, one getting physical therapy and a line of folks inside, some sitting at the table. They are taking temps and require face coverings but the waiting area does not have six feet spacing. They seem to have no sense of coordination and I think they purposely overbook folks like the airlines for profit's sake. With three visits to Dr. Duplantier, I find him as a great ortho physician but he spreads himself very thin without thought of his patients wait times. I've heard many people complaining (before and now during this visit) about the wait and lack of organization. I'm waiting hours for him, just for a five minute office visit. I'm disappointed because now that we're in a pandemic, you'd think they would schedule people accordingly to avoid crowding.

Showed up to my appointment and upon check-in the staff informed me they do not accept my insurance…read more(tricare). The frustration is unreal on my end, I had communicated multiple times with the staff prior to my appointment and it would have been great to know prior to the appointment that they wouldn't take my insurance. Staff showed zero concern or fault for it either, they just asked who I spoke to (which was different people via email, so they could have looked in their system). We are a military family without friends/family to help with childcare. My ability as a stay at home mom to see a doctor is extremely difficult and involves my husband having to take off work to stay with kids. So an entire afternoon was taken off by my husband so I could attend this appointment, all for nothing.

I went in for a simple pre-op clearance. They didn't accept my BlueCross Blue Shield unless I…read morecalled my insurance company and changed my primary care physician to this guy. Say what? and they wanted me to do it right there in the waiting room. The staff seemed disorganized or incompetent or both. The doctor seemed to rush through my exam barely even checking anything. Then they charged me 25.00 for a Form. $170.00 later I walked out having accomplished nothing. Don't waste your time here. Find a better organization.