This place has the most unpleasant and unprofessional staff I've ever encountered!! No regards for your time at all. My appt was for 3:15p and I didn't see the doctor until 5p. This is unacceptable!!!!! read more

Every single time I come here, it is always met with a two to three hour wait. Both offices on the Westbank are insanely maladroit and crowded. There were at least eight people outside of the office area waiting, one getting physical therapy and a line of folks inside, some sitting at the table. They are taking temps and require face coverings but the waiting area does not have six feet spacing. They seem to have no sense of coordination and I think they purposely overbook folks like the airlines for profit's sake. With three visits to Dr. Duplantier, I find him as a great ortho physician but he spreads himself very thin without thought of his patients wait times. I've heard many people complaining (before and now during this visit) about the wait and lack of organization. I'm waiting hours for him, just for a five minute office visit. I'm disappointed because now that we're in a pandemic, you'd think they would schedule people accordingly to avoid crowding. read more

Bone & Joint Clinic - Anatomy class anyone?? - Orthopedists Near Me - Gretna, Louisiana

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This place is the worst. Absolutely horrible experience every time I've been there. They overbook appointments and underperform in service. The front desk people treat you like they'd rather you not be there so why go? If you like going somewhere and sitting in a drab dirty room for an hour waiting on an overbooked Dr try this place out. Otherwise do yourself a favor and go somewhere else! read more

I broke my ankle in March and was rushed to the ER. Dr. Robert did my surgery and he was excellent!!!! Perfect bedside manners. He was ecstatic about my recovery and always had a positive attitude. I highly recommend!!!! Dana and Jared in PT are so patient and professional. There is nothing I could say bad about either. read more

While I am quite satisfied with Dr Chiu and his treatments the staff here leaves much to he desired. I was given a true tongue lashing for leaving my chart on the counter and not handing it to the proper person. It was my second visit. There are signs everywhere instructing patients where to check in, where to sit while filling forms, and where to go after filling out your forms. A staff Person rudely advised she had called me three times, however I had moved to the waiting room per instructions on one of the signs. It was a most unpleasant exchange which I considered rude, unnecessary and embarrassing. read more

Warning... Watch your billing statements. Bills may come from the Bone and Joint clinic or LCMC in Louisiana. The charges are outrageous to use their facilities and the multiple doctors who you never meet place charges on your bill. I recommend that you track your out-of-pocket and insurance payments because of their billing department is terrible. I had to correct them one time before by showing all previous charges were paid and again 8 months after my last visit. read more

They are a rip off for sure They sent me to PT for everything. I have arthritis in my thumb joints sometimes I need to get a steroid shot in that joint on I get it but they do not numb it and those shots are very painful. They are big on PT and there PT charges you every time you walk in the door. You see the PT trainer once and only once. The girls stand behind a desk shoot the bull and tell you what to do. This is the one by West Jeff I do not know about the one in Gretna. West Jeff one Is Totally A rip Off. read more

Dr. Habetz and the staff here are personable, highly skilled and compassionate. I am currently being treated for a broken arm and could not be happier with the care I am receiving. The office staff worked with me to find an appointment that would work for me, have been helpful in navigating my insurance and are responsive to my calls. Dr. Habetz himself is a delight. Having a broken arm is a real drag, but he seems to understand that this is a painful and challenging process. He answers my questions honestly, respectfully and fully, has kept me informed about everything having to do with my condition, and, in general, treats me as if we are partners in my recovery. I want the the best care available and to be treated as a whole person, not just as an injury. This practice provides the kind of holistic care I demand. read more

I had a hip replacement using a new anterior incision. My recovery was so fast. They are very skilled surgeons and use the latest technology and techniques. Not many surgeons in the area offer this type of hip replacement but several of the surgeons here do. They took great care of me and my wife (who also needed emergency surgery for dif ). They have an after hours clinic also for weekend issues that come up. Quality docs! read more

Call multiple times left on hold forever, nurse schedules me an appointment to get results of the bone scan I come all the way to the office and the bone scans are not even red by the radiologist then MD is so unprofessional he leaves me a voice mail to tell me that I need to see a cancer doctor . The most unprofessionalism I've ever seen in all of my years read more

Dr. Robert is the best orthopedic doctor there is. Very knowledgeable and takes his time with patients to explain everything and answer questions. Highly recommend! read more

The ONE time I actually saw Dr. Chiu, he was nice and understood my conditions...which no other doctors have. I think he is pretty great!! That's the reason I drive almost 3 hrs just to go to this clinic. I didn't know I wouldn't be seeing him every time, but they have their way of doing things.. and the nurse practitioner seems nice. The lady who reviewed before me is so right though...the staff there-quite a few of them in fact-are so rude!! Especially Robin. She is extremely loud, unprofessional, and should not be working with people at all! I work in a clinic also, and if I talked to patients the way she does...I would instantly lose my job. She asked me TWICE (2 appts in a row)to come in earlier than my scheduled time. I schedule a late afternoon appt so i wont have to miss too much work. TWICE I told her that I live almost 3 hrs away and I could only b there as soon as I can. I NEVER said yes I'll b there early...or I'll b there at any specific time that wasn't my scheduled time. BOTH TIMES she called yelling at me telling me that I agreed to b there way ahead of time and if I didn't get there soon I would have to come back. She was in the room with me when I was taken to the back. Not once did she look at me when she was talking to me, nor was she polite. She had her back to me the entire time. Horrible work ethic/manners. I doubt she gets paid to treat ANYONE that way!! I pay cash to see the dr there...and it's not exactly cheap. I definitely don't pay that kind of money to get bit**ed at by a nurse or whatever she is. Nor do I want to dread a painful 3 hr trip AND A RUDE STAFF!!! I really hope she develops some professional courtesy soon...or she should get a different career. One where she doesn't have to talk to people at all. Maybe a zoo? Or a lab? I have NEVER treated anyone so badly before in my life. Next time..I will NOT bite my tongue. I won't spend money anywhere to get fussed at for ANY REASON!!! On a better note....The girl in check out-Beth-was very sweet while. She even went out of her way to start a quick conversation as she was scheduling my appt. That's what I do with patients during check out...especially if they seem stressed. It's just the decent thing to do..not to mention u get paid to make people's visit comfortable, quick, and thorough. I'm hoping next month when I go back, that it will b a more pleasant visit, or she just won't b there. I really don't know how her attitude/rudeness isn't noticed by her boss, and corrected. I'm sure I'm not the 1st to have an issue with her. I have never given a bad review before...EVER, and this one isn't completely bad...but I have NEVER been so stressed out going to a drs office till now. The trip is difficult enough for me, and causes alot of pain and discomfort. I go through alot to get to those appointments. Not only do I have to make arrangements with work, I have to find someone to drive me bc I cannot drive that distance. On top of that, i have to make arrangements for my daughter n law to have a sitter so her 4 year old isn't stuck in a 5-6 hr trip. I honestly feel like it is worth the trip to see a doctor who actually knows what my condition is...but I don't feel like it is ok to be treated that way for any reason. I've never had to deal with something like this before so I don't even know how to react to her rudeness. I can just hope it isn't that stressful again. read more