A medical practice situated within walking distance of various bus stops & Camelon Train station…read more There is about 6 doctors who work together with the practice nurse & local midwifery team to deliver care to patients. Appointments are released 2 weeks in advance as well as same day & emergency appointments being available each day if you phone between 8.30am and 9am. The reception staff are friendly & helpful. The waiting room has plenty of comfy chairs & there is a tv & books/magazines available for paitents to read while they are waiting. ~There is a small selection of toys & an activity table for children.

Dr Stephen Feltblower!!!! If I can give any advice to anyone please stay away from this doctor (or…read morebutcher as I call him) went in with stabbing feeling in groin. I hadn't slept for 3 nights because of the pain, my testicle was swollen and raised. This doctor made it very clear that I was an inconvenience to his day, he man handed my testicle whilst I squirmed around the bed in pain, he told me there was nothing wrong with me and sent me out the door with antibiotics (which made no difference to my symptoms). I made an emergency appointment with my gp the following morning to be told that my testicle had swelt to a size larger than it was the previous week. My gp was so concerned she made an emergency appointment to get an ultrasound done on my testicles. I'm now 3 months down the line and still struggling with daily life. I made a complaint to nhs forth valley regarding this and the doctor in question has lied through his teeth in his response. We're meant to be able to feel safe and trust these people and after this I have no faith in the system in place. Its embarrassing enough to have to get your penis and testicles out for complete strangers but when your made to feel the way this doctor made me feel, when I should be able to trust him is absolutely shocking.

My boyfriend had sudden back pain which was severe. He could hardly walk or talk from the pain…read more Owing to the severity, we called a taxi to the Larbert Accident and Emergency. As we waited, there was a general atmosphere of being dissatisfied by the long wait time and lack of communication from staff whilst patients waited. My boyfriend had gone to the toilet when his name was called. I explained, but the staff member insisted on calling another patient's name immediately after. Annoyingly, it was a matter of seconds till my boyfriend returned. It wasn't long till my boyfriend's name was called again. We felt lucky because we had waited a relatively short time. However, he was in for minutes; the doctor had refused to look at him because it was back pain and they do not consider this an emergency. Surely, this is not a case of black and white, and there are cases when back pain is, one: severe, and two: a symptom of something more serious underlying. We'd paid £18 in taxi fares, and were sent away to the Stirling Minor Injury Unit for an appointment later that evening. We walked a mile to Larbert train station as we couldn't afford another taxi regardless of how much pain my boyfriend was in. To add to the confusion there's a sign in the Minor Injury Unit which states that they do NOT treat back pain. The doctor there assessed my boyfriend's ears, stomach and back after apologising; she assumed that they would have already done this all quickly at Larbert. This wasn't the case. - My boyfriend was only told there was nothing he could do for them. I think there definitely needs to be clearer guidelines as to which unit is appropriate for your circumstances. At the moment, the information currently available has the risk of getting you in a right pickle. And I can't think of much worse than being in a pickle when you're feeling poorly.

The receptionists and staff are disgraceful! You will be bullied, threatened and laughed at…read more Shocking! I left the practice in tears. Please avoid them.