Very disappointing experience. The front desk staff were unprofessional, dismissive, and lacked basic courtesy and empathy. Instead of treating us with respect and professionalism, we felt talked down to and unwelcome from the moment we arrived. Customer service and patient care begin at the front desk, and unfortunately, our experience fell far below what I would expect from a medical office. read more

Recently, my daughter gave birth to my gorgeous grandson. While the birth of her child should have been a positive and empowering experience, it was deeply overshadowed by the conduct of Dr. Siegel from Oceanside OB, who attended the delivery at Shore Medical Center. From the outset--and throughout her prenatal care--Dr. Siegel was rude, dismissive, and condescending. On multiple occasions, my daughter left her prenatal appointments visibly upset and would call me crying due to his inappropriate remarks and dismissive attitude toward her questions, concerns, and preferences. Her hope was that he would not be the delivering provider. This pattern of behavior continued into her labor and delivery. My daughter went into labor spontaneously, yet the doctor's first interaction with her during labor was to enter the room with an unprofessional attitude and state that she would "never be able to do this naturally." He showed little regard for her wishes or birth plan, particularly her desire for an unmedicated, natural labor--an experience she had successfully achieved with her first child. The only reason my daughter chose Oceanside OB and Shore Medical Center was due to proximity to her new home, as it was closer than the birthing center where she delivered her first child. At one point during labor, my daughter expressed that being there felt "like being in prison," which was heartbreaking to hear. As a registered nurse with nearly 20 years of experience--much of it in labor and delivery--I was profoundly disturbed by Dr. Siegel's behavior. What further compounded this negative experience was the conduct of the assigned nurse, Meaghan, who was also rude and unprofessional. She failed to provide compassionate care and made no effort to advocate for my daughter during labor. This experience fell far short of the standard of care that any patient, particularly a laboring mother, deserves. I am grateful that I was there along with my daughter's significant other, who supported her every step of the way, leading to her goal of a beautiful natural labor and delivery. read more

I went for my annual exam and had what I thought was some kind of infection. The doc prescribed medication and also ordered lab tests. The tests came back negative, which I found out about through my Quest portal, not through the doc's office, and the office never called me to follow up on what the infection might be. I let it go. After 2 weeks I was still experiencing problems so I went back, had another sample taken, and was sent home with medication. Once again I got notified by Quest that my results were negative, and once again, the doc's office never called me to further investigate. When I called the office, they said I'd have to come in for a third time. This is very poor practice in my opinion, and I will not go back. I want a doctor who's more responsive. read more

Oceanside OB/GYN of Somers Point, NJ - A very unwelcoming office run by zombies. As soon as I arrived, I went to the window to check in. The desk was not in the center of the window but rather, way over in the corner, so the receptionist could avoid looking at me. She had me wait while she clicked around on her computer for 5 minutes. Then, said nothing. I gave my name and my appointment time. She never smiled. She looked absolutely miserable hiding in the corner there. Just said - "Sit down". I would think a smile and a hello would make a nice welcome but no, that is the atmostphere of the office. Then, the assistant came out to get me. She never looked me in the eye at all. With her eyes on the wall, she said, my name is Kim, take everything off from the waist down. No smile, nothing. Seems like everyone hates working there and just trying to get through the day. Then Dr. Perez came in. She did smile and seemed a little friendly until I asked her about replacement hormones. She said,"No, we don't do that here". I asked her who does? She said Joanne someone. I asked how do I get in touch with her?" Dr. Perez answered, "I don't know". Wow! I would think a gynecologist would know how to prescribe hormone therapy and if not, would know how to refer me to someone who does. This is an awful practice. Unprofessional and unwelcoming. Do yourself a favor, and go somewhere else. I would avoid Axia totally. read more