In response to the negative review "high and Dry, as well as "was going to use them" on the Google review, for the record, are two sisters referring to the same incident. They are Vanessa and Tara Cope. Vanessa cope had booked the Ocean Promenade Hotel for an extremely unordinary midnight reception. Being the go to guys for the hotel, I was asked to do the function. Reluctantly I agreed. Out the gate she had requested a menu of elaborate appetizers that she was hoping to get on a $12.00 per person budget. This request was simply unrealistic. When it became apparent that she couldn't have her original request, she simply settled for a few platters. A deposit of $200 was taken, as am I sure every caterer in the world does. When securing dates with vendors of any sort, there are strict cancellation policies. We are not Apple or Rogers; we are mostly independent vendors who simply have so many Saturdays in a season to make their year. It was brought to my attention from the Ocean Promenade Hotel ,that after booking the conference room , she was now requesting rock bottom prices on hotel rooms for her guests, as well as the bar drinks at cost. The hotel prices are preset and again Miss Cope's unrealistic requests were declined. Later in the week I received a call from the hotel and I was told that they no longer wanted to do business with Miss Cope. Her understanding now was she could bring her own alcohol to the venue. That is against any hotels policy and it's not rocket science. The hotel simply refused to carry on with miss cope's request, therefore leaving her without a venue. "High and Dry" she unfortunately was. Vanessa was well inside the parameters of my deposit policy and therefore had to forfeit her $200.00. It was an unfortunate situation, but her actions and attitude towards the Ocean Promenade hotel cost her the Venue. This truly was the first time the hotel ever had to take this approach. Vanessa Cope needs to take responsibility for her role in the demise of this business transaction. I believe firmly that I was within my rights. her inability to work harmoniously with over vendors cost her her venue it shouldn't cost me and my staff time and headaches. In closing I have been doing this for 15 years! I bad review from 2 sisters in all that time, I think we are going to be okay!! read more

Michael Thomas and his team at Oceanwest have catered 3 big events for us-2 big family weddings, (160 plus guests at each), and also a very important formal dinner for 70 guests from Quebec. For each event, Michael was organized, focused, listened to what we needed, and delivered 110%. He is a professional; he knows what he's doing. His suggestions should be listened to-his experience of what works and what doesn't work is very valuable, so I would suggest flexibility at your initial meeting with him. What impressed us most was that during the events, Michael was ready to piece together whatever aspects we had overlooked. For example, we had no-one assigned to cut the cake-Michael took care of that. he checked continually with our event managers as to what was needed, how things were going, etc. etc. His team are easy to work with, and very obliging-his chef went way beyond the call of duty to help our servers with the 70-person event. The food is really, really good-freshly steamed vegetables, prepped on the spot-no soggy sad veggies looking at you. Salads, rice dishes, etc the same. As for the baron of beef, carved under the hot lamps....................yum. And he has a horseradish sauce that we just adore!!!! Having read some of the less favourable reviews, I would offer a suggestion based on the bit of experience I have: A wedding, for you, is a once in a lifetime event. For the caterer, it is a very important job. But he has lots of events lined up to do. When you deal with a caterer, take off your romantic hat, and put on your clear-thinking, focused, listening hat. Be clear before he arrives of what your idea is, and have it written down. Take notes of what he tells you he will do, and, more importantly, what he will not do. If you don't write it down, you will forget it, and that, i think, is where the problems arise. Fair is fair, he does his side, you have to do yours. Hope he's free for daughter No 3's wedding.........and No 4's....... read more

Ocean West Catering by Design - what a fabulous, professional, amazing catering company you are! I cannot thank you enough for such an incredible job so extremely well done - beginning with your informative website and helpful, flexible, dependable contact with Grace helping me to plan a large surprise party for my husband. Head chef Michael and certified chef Robert arrived exactly as planned on the day of the party, and just seamlessly made everything go so well without a hitch at all ... and the food and presentation of the food was FABULOUS - WOW! They had created a "Greek BBQ buffet" with added seafood and fruit platters that were incredible! The wide variety of foods accommodated every dietary wish of every guest! Many of my guests were so impressed that I think Michael and Robert gave away all their business cards! They are such a pleasure to work with and so professional. I have previously personally planned numerous staff events, retirement parties, and personal functions, and am well known among my coworkers, friends and family for very high expectations! Many of my guests were saying what a great way to host a larger party, or cater a wedding, or a business function, agreeing that Ocean West Catering was first class in every way. Michael told me that Ocean West Catering is very flexible, catering in many different styles for small to very large groups of people at a time. I could never have pulled this off without you, and was so happy to host such a successful party for my husband and my family and friends! @www.oceanwestcatering.com read more

I had a Medical dinner party at my home catered by Michael and his team. He came to my home to organize the party. All his ideas were well thought out beforehand. His promptness and organization was very important as I never had thoughts of " anxiety " that the function wouldn't turn out well. It was basically stress free from the start. The food truck/ mobile kitchen was an asset since they never needed to use my kitchen. The food was outstanding starting with appetizers followed by the main course and ending with dessert. The presentation was excellent as well as the quality and taste of the food. After dinner and dessert everything was cleaned and tidied up. His teams's professionalism was quite apparent as my guests arrived and were welcomed with the serving of refreshments. His communication with the host (me) was excellent ensuring that the over all atmosphere was fun for everyone. I have no reservations of hiring him again for future functions and I personally Would recommend him to any of my friends. Regards, Dr Glenn Dong read more

From start-to-finish, Ocean West was top notch. We ordered the seafood and cheese platters for appetizers and the Baron of Beef as the main course. We also enjoyed a selection of salads and desserts. All the food was well presented and tasty. We got plenty of comments from guests about the seafood platter in particular. The staff were also excellent. They worked hard all night and even went above and beyond by helping us rescue our melting cake that we didn't order through them. We would definitely recommend them! read more

Micchael is great and helped make my Surprise 50th Party for my husband such a huge success! He was professional and just made everything happen. The food was fabulous and the set up was great too! I never had to worry about a thing and that allowed me to enjoy the party too. All our guests commented on how nice he was and how much they enjoyed the food. Plus it was great value! I will definitely be calling him again! Traci read more

Michael was very professional and easy to work with. The food presentation, selection and taste were amazing! I can't believe how much food we got for such a reasonable price. They were most efficient in setting up and removing what they needed to - hardly noticed them doing this at all. If I ever need a caterer for anything in the Vancouver area again, it will most definately be Ocean West. read more

Ocean West Catering Service Michael was organized, efficient, and very easy to work with. Our friends were all impressed with the presentation and quality of the food. We highly recommend his Ocean West Catering service for your next function. Anna & Graham Morgan White Rock B.C. read more