Stylist and staff are very friendly and helpful. They are very professional and eager to make sure…read moreyour experience was great. Building is very clean and well maintained

I went in, with long virgin brown hair. I wanted to make my way towards a platinum blonde with…read moreblack underneath. I didn't expect it in one go since obviously dark brown hair won't go to platinum in one session. I expressed I was VERY anxious since I had never had my hair bleached. This is what I walked out with. It was very uneven and the girl absolutely fried off my hair for over $200. I let my roots grow out maybe 3-4 inches before coming back for a root touch up. I was set on still accomplishing what I wanted. The girl said she needed to look through a note left to see what was used on my hair. They didn't leave notes on what they put on my hair. She told me the girl was an apprentice who did my hair. Why on earth would you have an inexperienced hair stylist do someone's hair who has long virgin hair who also expressed they were very anxious about getting their hair done for the first time. Then she did my roots but told me we only had time for highlights instead, and I asked her to refresh the black underneath since it had washed out over a couple months time. She said she also didn't have time for that. I walked out with highlights on my roots but color all over on the rest for an obnoxious price once again. Decided I wasn't going to give them another chance, bought a couple boxes of garnier platinum blonde bleach, wella toner and did the job by myself. Me, someone who's never done so little as use some box dye on anyone's hair, did a way better job than two people who do hair for a living and didn't further damage the already sensitive strands they left me with. Do not go here to go blonde, go to a blonde specialist PLEASE. I really wish they would have told me they aren't good at doing what I requested instead of putting me through so much time, money, and dis-satisfaction.

Love this salon! Everyone is so nice! I have VALERIA…read more DETLINE DO MY HAIR she is great! Also Elaine Gorske does some real cute hair stylus. All the girls do great jobs never seen anyone go out the door disappointed!

I first went here last summer and was not pleased. My haircut was uneven and not what I asked for,…read moreand my eyebrows were two different shapes. The wax was also apparently too hot because I got a rash and major skin irritation where the waxing had been done on my eyebrows. However, I called back recently and asked to see another stylist and had a completely different experience. This time I went to Angela, who was very friendly, very knowledgable, and did exactly what I asked (after I explained what I sort of wanted and she offered some suggestions which I took, and am very happy I did). My hair is even this time too! She also discussed different coloring possibilities when I asked, and said that she is a color specialist so I will likely be back in the near future for some coloring work. I haven't gotten an eyebrow wax job done again yet, but I would recommend Angela for your hair care needs!

I never want to leave bad reviews unless my experience was actually horrendous. This is the worst…read morenail salon I have ever been too. I told the guy that I didn't like the color he was doing & he told me to wait bc he was going to put more coats (I asked for dip). When he was done I hated it, so I politely asked him if he could just paint over it pink with gel. Since, I didn't have the time for him to take the dip off and redo it. I had been in his chair for almost 2 hours at this point. I had an appt & he still took someone else in between doing my nails. After he filed my nails, he did someone else's manicure. So I was just sitting there for 30 min. He had a fit when I asked him to paint over the dip color. My nails still looked horrible and once he was done, he stormed away. When I went to the register to pay, I asked to speak to the manager bc I got charged for the dip powder and the gel he put on. I explained the situation & all he had to say was I should've spoke up about not liking my nails earlier. I did and once I told him that, a lady that was sitting next to me told him I did tell the guy but he told me to wait. The manager didn't have anything to say back & said there was nothing he could do. I was so flustered and annoyed. I never speak up at the nail salon & these people made a scene. It was so awkward. The guy who did my nails was so rude. He stormed off as soon as he was done and left everyone else to handle the situation. Long story short, I ended up paying the full price (dip + gel up charge) and just noted that I'll never be back. Please think twice about coming here! They are so rude and do horrible work. It took forever for another nail salon to get the crap off my nails that they put on.

Worst experience. Just needed a simple cut, buff and shine and get to the end of the process only…read morefor them to say they don't have what they need to finish the service. My hands and nails were shinier when I arrived. Now my nails are uneven, rough and dull. No concession offered or anything. Maybe they are better with their locals and regulars but if you are traveling - seek other recommendations. $75 mistake (services + tip since I believe in paying ppl for their time).

A day at Tondue Med Spa Rochester was just what I needed. The Diamond Glow treatment left my face…read morefeeling better than it ever has and the Cooltone felt incredible! Hands down, the best spa experience ever! Roxanne and her staff are incredibly warm, lovely and welcoming and the environment is relaxed and classy. They were voted Greatest of the Great Lakes Bay for Botox and skin care in their Bay City office. Rochester is lucky to be home for their second spa!

Since Tondue paid for my Google review to be deleted & blocked me on Facebook, Yelp here we are!…read more My experience with Roxanne as an injector was terrible to say the least. Roxanne is incredibly unpleasant, unprofessional. After following all the proper aftercare of lip filler, I had concerns about migration so I called and the receptionist answers. After Roxanne overheard the word migration, the phone was quickly in Roxanne's hands, who without seeing what my lips looked like, stated that there was no way there was migration, her product doesn't migrate (filler that doesn't have the potential to migrate doesn't exist), and that it was going to be 100$ to consult with me. Instead, I book an appointment for more filler (bc hey, it's free ;)) & then said I wanted to dissolve. For an hour Roxanne talked at me, and ended on the note that she won't dissolve without a written doctors note that I'm working on my health condition that she blamed for the migration occurring (even though she still wouldn't admit it might be migration- i've had SEVERAL injectors confirm that it is 100% migration). This health condition she knew of before filling my lips (but didn't need a doctors note before she was going to make 700 dollars off of filling them, convenient). I've had filler migrate before and every place will dissolve for free, they often are the ones that will point out the bit of migration. Roxanne just has too big of an ego to admit that whether her technique or the inevitablility of my lips being prone to migration occurred. A big unwavering ego is not a characteristic you want in someone who is altering your physical appearance. I'm not a Karen, i'm a 24 yr old of the generation of people pleasing. So unless you are very well educated in this stuff, know how to advocate for yourself, & want to potentially argue for your right to dislike something, I'd go somewhere else. I posted this originally on Facebook & I had MANY people respond to me with similar stories of her botching their lip filler and blaming it on the patient.

Great experience. I was in Midland for work, but needed a gel mani. They were excellent and…read moreaffordable Update 10/21 3 weeks since my manicure. Nails still look great. Wish had a place like this in California, where I live. Top mani ever.

I went to this salon to get my acrylic nails removed, and the experience was really disappointing…read more The person who worked on my nails didn't seem to know the proper way to remove acrylics. Instead of soaking them first to soften the acrylic, he immediately tried to cut them off, which was painful. I told him it was hurting, but he kept using the electric machine and cutting into the acrylic. Only after that did he add liquid to try to soften the nails, but by then the whole process was already very messy and uncomfortable. This is not the proper way acrylic nails should be removed. Because of this, my natural nails are now very damaged and look terrible. I was also concerned about the cleanliness of the tools. They did not appear to be properly sanitized, and now I'm worried because I may have developed a fungal infection on my nails. Overall, this was a very bad experience. I would not recommend coming here for nail services.

Dan is the best. Our whole family goes here!! For years! Professional clean quick and the price is…read moreright too..

Shannon is an amazing talent. She is superb at color as I have seen it firsthand and through…read morephotos. Her haircuts are spot on and she spends a ton of time getting my eyebrows just right. This is a small salon and that is important. No drama and gossip, like other places.

It's safe to say that I'm hooked - I have been going to Jenny at Swaé for over three years and will…read morefollow her wherever she may go! Jenny is an incredible person, and the same goes for her facials. Whether it's a fun conversation or relaxing atmosphere, I am always pleased with our time. Her technique is outstanding and unlike I've ever had. Her custom facials are catered for whatever you may need. I can tell she uses the cleanest and best products for my skin leaving me glowing upon walking out. You cannot complain about prices for the amount of products and quality she puts into her work. If you live in the area and haven't experienced Jenny's facials, you are truly missing out.