Amazing customer service, everyone was super accommodating. The rooms were big and clean, great AC. My partner and I will definitely be staying here again for our next visit. read more

We live out of town and this was the best motel in the Ventura are. I'm a very picky person when it comes to renting motel's and this was good for us. The staff was very friendly and accommodate us and answer our questions. Our room was very clean from the bathroom area to the sleeping area the bed was very comfortable. The price was 100 % great. read more

We stayed here on 3 different occasions. The managers were very helpful and accommodating to our handicapped situation. We stated in a refurbished room so it was great. The rooms were nice, clean, smelled clean. Helpful with asking for additional pillows and towels. The managers were very nice and sympathetic to our situations. Different would recommend this hotel !!! read more

This hotel looks like it's in its last days. The maintenance guy was sarcastic but friendly, I wouldn't take my lady on Valentine's Day if I had one. read more

I have until tonight staying in this motel for the last 7 months every weekend, i have been noticing few details I mean thee is not perfect place, the pool always full of leaves, the jacuzzi doesn't work for i don't know years, the rooms they are old but clean need new carpet, hot water takes for ever to come out nothing mayor until tonight I rent the room for me & my kids they never stay & today my nephew come to visit me but I have an emergency so I step out leaving him & hes girlfriend an hour later come back & find them on the parking lot because this manager kick them out the room, he's accusing me of renting the room on the side to make money! It's embarrasing he disrespect me & my family shame on him! I can't even describe how I feel about this! this is how he repay me for doing bisiness, it's frustrating. read more

Room was clean. Accommodations were misadvertised. Appears poorly run. The good thing was this was a fairly inexpensive room at $90 for a holiday night. The checkin counter employee must not have been employed for long because he did not know much about the hotel accommodations. We asked when the continental breakfast was that was advertised on the website and he did know and said to ask in the morning. We checked in the morning and the woman at the counter said they haven't offered that since COVID and the owner just hadn't gotten around to updating the website. What we saved on hotel costs we spent on an unplanned Denny's breakfast which also cost us extra time in the morning. There was a pool and hot tub also advertised on the website but the hot tub was the same temperature as the (unheated) pool and both were full of leaves and other debris. The reasoning given was that a local wildfire had blown the mess into the pool area. The room was clean and the bed was not awful, squeaky springs but not uncomfortable. The shampoo/conditioner was in little packets similar to but just a bit bigger than ketchup packets. There were three for two people staying one night. There was also one medium-sized "soap" bar and one and one small "face/body" soap bar. There was only one hand towel, which was stained, one face cloth, one bath mat towel, and two very small body towel. There was no coffee machine in the room or in the lobby. There was a snack vending machine and a soda vending machine. The mini fridge was very noisy and wobbled. The microwave which was on top of the fridge was also wobbly and did not work very well. I had to run it for 6 minutes before a mug of water was hot enough for tea. Ask for an odd numbered room. Those are the rooms that have been renovated. read more

My son is thier right now to check in . We bought a room for him on line good price, but when he went to check in. they wanted to charge him 150 dollars deposite for a room we all ready paid for. now am in Mexico visiting family and they want me To go in person to pay. will not take payment over the phone. the worst service I have waver had. Trying to help my son out. I will reply again once it's resolved. read more

We decided to stay here because all other nearby hotels were booked. This place is a complete dump. This place looks decent on the outside but when I walked into the building to get to my room I couldn't believe how gross, smelly and rundown this place was inside. We paid 124.00 for a night and honestly i wouldn't pay 50.00 a night for this place. Carpets are old, dirty and torn. The furniture is old and scratched. There were water stains on the ceiling and torn wall paper. Oh and did I mention the cacaroaches! I should have listened to the reviews, and found a hotel in the next city. Definitely the worst hotel I have ever stayed in. Total disappointment for a Southern California hotel. The owner and management of this property should be embarrassed of the condition of this place. read more

I tellya what...the folks who post positive reviews for this joint have GOT to be ringers! This is by far the very worst lodging experience I have ever had! First of all, the people posting about the stink, threadbare carpets, stains everywhere...totally correct. But I believe I have the answer to why that is! They are operating a farm labor camp from this hotel! They simply don't care if you or I stay there or not! They provide the labor with meals, lodging, whatever...and if you don't like it, move on down the road! Staff is antagonistic and rude, but again...what do they care? I'm writing this to warn others to not even consider lodging here. I could go on, but the people writing about the horrors...totally correct! STAY AWAY! read more

Excellent customer service, too bad I can't recommend the hotel though. Upon entering the room we noticed the bed was slanted and discovered the frame was broken. The manager was apologetic and moved us to another room with no questions asked. All of the employees we encountered were nice and very helpful but The hotel is in desperate need of a remodel to replace the broken furniture, stained carpet and broken showers. read more

Nasty...filthy....disgusting. Honestly I don't like to give bad reviews but this place earned it. Had to find a hotel to stay in for one night after attending a wedding and this place was where relatives were staying. This place hasn't had any renovations or upgrades in 20 years. The room we stayed In looks like there was a murder. Noticed blood stains on the box springs. There's no way housekeeping didn't notify the owner yet they still didn't remove it. I'm notifying the county health department. read more

Ocean Gateway Inn - Unacceptable! Blood stains - Hotels Near Me - Santa Paula, California

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Well, this is definitely a roach motel. I usually don't write too many reviews but I feel this time fellow travelers should know, not that it hasn't been expressed before in this forum but just so everyone knows it hasn't changed. I'm only giving it 2 stars because I think they could do better if they tried. Maybe they just need a good maintenance/cleaning crew. We decided to stay overnight in Santa Paula and this was the only thing available in the area, obviously for a reason. At first they gave us a room that smelled funky; however, after I asked for a different room, it was a little better. The new room didn't smell as bad but there were definitely bed bugs or something that bit is both me and my girlfriend. Hopefully one one they can clean it up, until then you might want to stay away from this place unfortunately. read more

Well, you can't trust vikings.com reviews, lesson #1. I feel like I'm a fugitive from the law here, at one of those motels you'd see on a crime show on TV. And this is the best in Santa Paula? Safe enough, but that's about it. Too late to switch hotels. I do not recommend anyone stay here. Ever. Oh, need to add this. the room is advertised as breakfast included. Breakfast was Sunny Delight, instant coffee, and some tiny muffins. That's it. read more

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quite possibly the worst place i've ever "slept" and i put slept in quotation marks as the bed was quite literally so awful i couldn't sleep. there were roaches and the toilet was broken. $140 for a terrible night's sleep, save your money and go to any motel or hotel that isn't this one. not to mention the audacity they had, $100 as a deposit to make sure no one stole their towels, who would even want to steal these crusty dusty 100 year old mammoth towels that look like they haven't been washed in the past 6 years. and then someone coming up to my room to check that i didnt steak anything just to give me back my deposit?? even if i did steal something, which i didnt, why the HELL would i steal from a roach infested booty smelling ugly excuse for a place to sleep at night. read more

What a nightmare! I booked 2 nights through Expedia with the TRAVELERS name and I was told that I was going to be charged another $200 for the rooms. Not even taking the fact that I already paid Expedia. I spoke with Expedia right away and we are currently taking action and giving a report on this place. My bank also is getting involve. What a mess this has become. I'm sure the management will say something else to make themselves better about the whole situation. They were so rude and nasty. NERVER again will I give them my business. Not worth the nightmare. read more

I've been to many hotels and this is by far the worst stay I've ever had. They make a big deal out of everything , rooms smell like old people , the roof had stains. And don't even THINK of having more than 2 people in a room because they will make a big deal. Receptionist are all very rude. And to top it off the vending machine sucks , my snack got stuck and we tried to get it out by shaking the machine and the receptionist came out all mad didn't say one word shook the machine and left. Do not recommend!!!! 0/10- 0 stars . read more

This is not the best place you would want to spend the night at ! Place smells like an ashtray ! So out dated ! I didn't dare to sleep under the covers ! Just by the looks of it !!, it looked like it had bed bugs. It's way to much money ! For a dirty out dated place like this . Trust these reviews !! Do not EVER COME HERE ! . read more

Super friendly service and good price for the stay. If you are looking for a weekend getaway in Ventura area, this is the place to stay. We went for Citrus Classic Balloon Festival and found Ocean Gateway Inn on their website, also checked their Yelp review before booking. King size room is about $130 for Sat night; not sure if it is the standard rate or the Festival rate? The room is clean, with microwave, small fridge, small table with 2 chairs, a sofa to watch TV. Not a fancy room but a warming clean room for a INN standard. Bathroom is kind of small though. The front desk staff was very patient and nice on giving us dining tips, tourist info and driving instruction. Our next favorite thing would be the Fluffy pillows in the closet, there were so comfy and fluffy that we wish they are selling it! Will stay at this location again for the next festival :) PS. YELP check in get 5% off discount on regular rooms!! read more

Would not recommend this place. My family and I had to book this hotel because the other hotels in this area were all booked. I did not look at the reviews before booking it and I wish I did. Customer service was alright. They don't give the WiFi password unless you ask for it. We got a two bed room, upon arrival it looked clean, the restroom had two rolls of toilet paper but they weren't new, one was almost gone. I was doing my makeup in one of the tables, I looked up and there was a HUGE cockroach walking on the table. I immediately removed all my things from the table and placed them on the bed. The window sill had some dead cockroaches. read more

Ocean Gateway Inn - The table where I saw the cockroach - Hotels Near Me - Santa Paula, California

I was parked to the side half way on the vacant lot, half way on Ocean Gateway Inn for only about 15 min before some douche comes up to me asking me if I needed help, I tell him no, he asks if I'm staying there, I tell him no, he tells me it's private property, I ask him if he would like me to leave, he says yes. Now mind you I'm on my lunch break, I'm not occupying a park spot, I'm off to the side and because I'm on the clock for work I was very respectful, had I not been on the clock, I would have stayed in place. Stay away from this nasty cheap looking motel, it looks bug infested from other pictures and reviews on here and the people running this place are rude and incompetent, there were many open spots for people to park, the people running this place are just idiots. It was an middle aged Indian guy for reference. read more

Be careful here. They look for any reason to keep your room deposit. I checked out and my room was spotless except for used towels. They denied my $100 deposit because of a stained 50 cent washcloth. They claimed it was hair dye. I had to prove it was nothing more than Cheeto dust from a small bag of Cheetos I had the day before. I'm 70 years old and my hair is not that orange. They reluctantly refunded my deposit. I was stranded here due to an auto accident and I waiting on the Insurance Adjuster. Never will I stay here again read more

Pictures are not the same as in real life.... The mattress is older then my great great grandma and it's just gross. The rooms stink like old and super dusty, Under our blankets there was lots of women hair, our drawer had Holes literally. They need to knock the whole hotel down and update it to year 2020 Honestly do not recommend. read more

Reservation charges have to be be made on same card used at check in. Or can take a few days to clear other card. Is an older motel, but looking at thread bare carpet, black grout ( where no traffic areas are beige) by the tub. No bare feet anywhere but home but is shoes everywhere here. Think twice spend a little more.. Outer doors do not close easily on their own, nor do the room doors. Yep I'm a smoker, like both to close without violence to save the other guests slammed doors. No luck here! Also will say with fi, SUCKS read more

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I was traveling through California and booked a room here. The service was terrible. The lady in the lobby at the front counter was rude. The place smells and nothing functions properly. Nothing about the place or the employees seemed hospitable. It's obvious that the owner doesn't care about the place or the guests. This was my worst experience staying at a hotel. I would have experienced better service and hospitality if had slept in my car at a parking lot of a Wal-mart. read more

This is the worst hotel I've ever stayed at the rooms had mildew in the bath tubs, the sheets looked like they hadn't been changed in a long time with hair and Gunk on them so I had to leave. If I could give them no stars I would have. read more

Terrible wouldn't recommend old motel,dirty and outdated. Mold and mildew in bathrooms , doors broken, refrigerators rusted, musty smelly rooms and all together this motel needs major renovation. read more

This place is disgusting! The smell hits you right as you walk in the building. The only reason I stayed was because it was late and I was desperate. The hotel I had booked originally fell through and I was too far away to drive home. I just wanted to sleep. I couldn't force myself to lay in the bed so I covered it with my towel and laid on that. The room was gross. Stained carpet, holes in the walls, out dated, dingy, dirty, and the bathroom reeked like vomit. read more

I don't even think this place deserves a star. Considering I needed a place to stay for a few nights the owner is very unwelcoming and inconsiderate. Not only did I complain about the microwave shorting out...but the phone didn't work and on all the doors it says no smoking but it smells like smoke and he tried to blame it on me. On my last day he was suppose to have me down for 2 days and he only charged for one and then said I had to leave the room because it was reserved already. Never again will I ever think of coming here. They need a new owner. He should sell it and go back to India. No customer service whatsoever. Obviously if you want guests to come back you are kind to those already staying there...but anybody I know I will tell them to never go there. It's also time for an upgrade especially for the price they charge. Motel 6 is way better and cheaper. read more

This is a great place to stay in Santa Paula, it is where I stay when I visit this area. The rooms are clean and the staff is helpful and very pleasant to deal with. When I come back to Santa Paula, I will stay here again. read more

Don't waste money here I was charged for room and not allowed to go in because we didn't have our ID and was not given a refund all I got was lady employe being rude saying noting I can do have nice day and leave. read more

For what I paid I got more than I expected. Clean Spacious room, TV with Cable, Microwave, Fridge, Clean Restroom, & a comfortable bed. Hotel might be a little outdated but they definitely do a good job on making sure everything's well organized and cleaned. Free complimentary breakfast and coffee! Staff was very nice and friendly! Very quiet hotel and peaceful for the most part. Its Walking distance from retail stores and restaurants. I stay here regularly when working near Ventura CA. Price is very low, but expectations are high! Happily satisfied with my experience here. read more

I highly do not recommend this hotel because when you enter the room smells like dust in the carpet. In the bathroom there were holes in the selling the bathroom was very dirty and old. In the bathtub it was very nasty and it had spots that were very yellow. The lights turned off and on without us Turning them on or off. After when we made the checkout the lady was very disrespectful and rude and was interrupting us while we were talking to her. Always check what there is in the room because they were assuming that we took the towels from the room while we never touched any of the towels that was there read more

We wanted to stay at the glen tavern inn, but something came up and we ended up staying here. The people at the seat were kinda rude in there tone of voice. The rooms where to start. Well first we got into the room and were told the a/c was turned on, so we expected a cooler room because it was hot and muggy, we got into the room and no a/c the room was hotter then it was outside. Then we sat on one of the what seemed like beds from the 70's and the corner seemed like it was going to fall off, oh and the bed sleeping on it is one of the worse that I have ever slept on in almost ever. Third the bathroom, it's grungy paint is peeling the tub looks like it was pulled from a junk yard, and the shower head is the dirtiest shower head I have ever seen. Needless to say I don't ever think I'll stay here ever again. Wish I would have stayed at the glen tavern in with the ghosts and all. read more

Completely sleezy motel with shady management that seems more concerned with alienating guests than making them feel welcomed. Dirty property with lots of bugs... do a tick and bedbug check before checking out otherwise you'll have residual scarring - err, nightmares - of this place long after you leave. NOT recommended no matter how desperate or tired you are!! read more

Dirty, old, outdated, overpriced, disgusting place to stay. Our room smelled like mold. The bedsheets and pillows had stains and hair on them, they obviously don't change the linens here. Book your stay somewhere else! There's not that much around Santa Paula, so I suggest maybe around Ventura or Camarillo- it'll be worth the drive! Stay away from this place! read more

Already stepping in, my tv nor AC works and THE ROOM SMELLS ! TERRIBLE ! so we requested another room and they where very quick and understanding about it which i am so thankful for! The next room every worked and it was okay.. the towels where dirty .. very dirty! And it was very uncomfortable staying there.. sadly a motel 6 is like a 5 star compared to this place.. but the staff is most definitely amazing and are like five star staff just in a one star inn read more

This hotel is BAD. I never thought walking into the lobby that the room would be so run down. I did not expect fancy, I just needed a place to sleep. But for $94 a night, I definitely didn't think that I would experience: the drywall peeling off the walls, the water stains on the ceiling, the bed springs to be poking at you from every angle, & very mildewy showerhead. I should have walked out as another guest checked out after 10 minutes of being there..and he was charged the one full night still. All he said when he was leaving was " this is unacceptable, you might want to rethink staying here" Don't do it people. Stay clear. I should have listened read more

The management was extremely unprofessional, will never recommend this place. stayed to have a relaxing night. And in the morning when i went to the front desk to check out. The girl at the front desk i believe whos name is christina, said she couldn't give me my deposit back because someone smoked in the room. When me and my partner are non smokers. I tried to talk to her and she gave me a business card saying to call today and talk to the manager, Ive been trying to contact the manager and keep calling, same girl keeps answering the phone denying that it's the same girl from earlier and telling me she doesn't know when the manager will be around. I will never ever recommend this place. That person at the front desk christina was so unprofessional!! read more

I stayed here about three months ago due to an emergency. I didn't expect much from it being in a small town like Santa Paula. My room however was good and i enjoyed the comfort and cleanliness of it. It's an old building, and the staff wasn't too friendly. I still enjoyed it and want to stay here again. read more

Two words... BED BUGS!!!!!!! I had to stay here for work and after two nights I woke up covered in bed bug bites. I mean, COVERED!!! I checked out immediately!!!! The internet sucks, the towels are stained and dirty. This place is just plain gross!!! read more