I am extremely dissatisfied with the service I received this jet ski company during my recent visit. I was initially excited to take advantage of the discounted rate offered in exchange for content, but unfortunately, my experience was marred by an incident that left me feeling humiliated and mistreated.
During my time on the jet ski, one of your employees wrongfully accused me of not following in a straight line, despite my efforts to avoid being splashed by other jet skis. He gave me no warning and abruptly stopped in front of me, telling me that I needed to leave. When I asked him what I had done wrong, he accused me of cutting people off, even though he was the one going in zig-zags while I went straight.
To add insult to injury, he then started cursing at me and told me that he takes safety seriously because he was in the military for four years. I was completely shocked by his behavior and felt that he had no right to treat me that way. To make matters worse, he made me sit in the hot sun for 30 minutes until another employee came to drive me back to the marina.
I find it unacceptable that I was treated in such a manner, especially as a paying customer who was looking forward to enjoying my time on the jet ski. I feel that the employee's behavior was unprofessional, disrespectful, and completely uncalled for. read more