My husband and I eloped at their office recently. We based the decision off of the quality of the website, etc. We made the assumption that with their website being as pleasant as it was, and with the photos from the events they'd planned being quite aesthetically pleasing, that their office where elopements are held would also be similarly nice. Unfortunately, we were wrong to make that assumption. So this review really only pertains to their in-office elopements, as I can't speak to the rest of their services.
Getting in touch with the owner, Blake, was relatively easy, at first. It was easy to pay online, and he thoughtfully sent us a questionnaire, which was simple and painless to fill out. But after this, at times it was a little difficult to get a response from him and/or the officiator he assigned us regarding our wedding vows. Nothing major, but there was a span of a few days before we received a response in our last correspondence. But it ended up fine.
Most of our disappointment was with the office. It was located in a dingy, old building that smelled musty and odd. It seemed like they rent at least two rooms for their business in this building, and both doors were open when we arrived - one was the room where elopements are held, the other I assume was their normal office. We saw Blake (the owner) sitting at a desk in the normal office, but he made no effort to step out and say hello, introduce himself or welcome us, etc. He didn't even wave. We never spoke in person. He looked our way and then turned back to his computer monitor. It was not very professional or kind. Our officiator (who was fine, no complaints there) promptly noticed our arrival and walked us to the elopement room next door. And this is where it got worse.
Terrible, SUPER dim, yellow fluorescent lighting. Outdated (Green, I think?) carpet. That same musty smell. The archway we stood under looked pretty half-assedly constructed. We were debating hiring a photographer to come along and help us commemorate the moment, but now we're glad that we didn't - there was no helping that setting. We now wish that we'd asked to see a picture of the office first. I'd post one here but the pictures turned out so terrible that we deleted them all already. We kept a Polaroid that disguised the setting a little bit (with Polaroids not being super hi-res and all), but that's it.
The short version of this - if you care about the setting of your elopement, DON'T DO IT HERE. I'm sure they might be wonderful at conventional wedding planning, but this was a total bummer. It's a good thing that we weren't crazy invested in a conventional wedding anyway, but we want to help another nontraditional couple avoid this unpleasantly surprising situation!
We did receive our marriage certificate back insanely fast (a week), so they were very prompt about sending it out for us. read more