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Suffolk, VA

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Obici Hospital

2.9 (32 reviews)

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Stacy S.

I felt like I was in a fight for my life when I came to the ER here at Obici. But the staff did not miss a beat... From the check-in at the ER desk to the ER staff, to the admission floor right below ICU, my life was in their hands and they did not let me down! A couple of honorable mentions Caitlin my ER nurse is very professional, friendly, knowledgeable, and tentative. Thank you for your warm hands and caring heart while you attended to my needs during this very scary moment. Jessica "Army Strong", was my day nurse when I was admitted to the hospital. She explained every procedure and helped me with my concerns. In a freezing hospital room Jessica never denied me a warm blanket ( I'm up to seven). She was gentle and very apologetic when drawing blood and taking vitals. I could not have had a better nurse looking out for me... Until I met my night nurse Melody! Words can not describe her wisdom as a nurse. In fact, if her ID did not say nurse you would swear she was an MD! Melody's discernment was unreal, her ability to anticipate your needs was uncanny. Her attention to detail was unbelievable. The care she provided, and her ability to articulate what you are experiencing was so comforting. I never wrote a review on a hospital but when you have staff members like nurse Melody that show you she genuinely cares you must leave a review! There is so much that I can say positively about Nurse Melody but this review would be way too long. But I must mention how the other nurse staff has expressed the same sentiment. Nurse Melody called Nurse Jessica after her shift was over and checked in on me "during her personal time at home!" That is the kind of medical professionals you only see on T.V. (Gray Anatomy) I am feeling better and am very thankful for the medical staff here at Obici. I truly believe God orchestrated this whole encounter for my good.

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Review Highlights - Obici Hospital

“From the check-in at the ER desk to the ER staff, to the admission floor right below ICU, my life was in their hands and they did not let me down!”

Mentioned in 2 reviews

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Bon Secours Health Center - Beautiful morning stepping out of the ER!!

Bon Secours Health Center

3.1(24 reviews)
10.2 mi

Yesterday was the first time I ever utilized Harbourview Medical Center (HMC). I needed a EKG for…read morean upcoming surgery and my doctor sent me there. Previously, I had been to Obici for my and my children's medical issues, and I didn't really know about HMC until now. When I arrived, I was given a buzzer and told to wait in the lobby. The lobby area is beautiful--bright and comfortable. Looking out the window I could see the pond, fountain and trees. It was so peaceful and relaxing. I waited about 15 minutes before my buzzer went off. I then went to registration and it took about 10 minutes. Afterwards, I had to go sit back in the lobby, but I needed to use the restroom, and when I came back out, my buzzer was going off again. That was fast! The procedure (EKG) was quick and the nurse who took care of me was very nice. We chatted and I felt very at ease with her. All of the staff were nice but she was exceptionally good at her job. Overall, my time at HMC took about 45 minutes and I was impressed. I wish I had used this place instead of Obici for other instances in the past. This building is clean and so bright and cheery! I would definitely recommend HMC when you need medical care.

Bon Secours has been my go to for ER care when needed. I recently visited Bon Secours Health…read moreMedical Center in Harbourview, Suffolk, Va. and was very disappointed with the lack of patient privacy during my visit. Due to ongoing renovations, patients were seated and treated in the hallway. While I understand that construction can create challenges, there was little to no effort made to maintain confidentiality. Doctors were openly discussing patients' medical conditions, concerns, and treatment plans within clear earshot of others. Sensitive health information should not be easily overheard in a public hallway setting. Is it not important that healthcare facilities have a responsibility to protect patient privacy, even during renovations. I hope the administration addresses this issue promptly to ensure patients feel safe, respected, and protected when receiving care.

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Bon Secours Health Center
Bon Secours Health Center - Waiting area..

Waiting area..

Bon Secours Health Center - Lovely outside area right next to the lobby

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Lovely outside area right next to the lobby

Sentara Belle Harbour - The message I receive from Sentara's online portal after signing in.

Sentara Belle Harbour

2.6(26 reviews)
9.6 mi

I honestly couldn't wait to write this. I had outpatient surgery on my wrist today with Dr. Colon…read moreand my experience with those lovely nurses/doctors was truly amazing. The way the woman spoke with me at the front desk really set the tone and everything was great from there. OH!! Their hands were warm lol. Anywho, they all made me feel so comfortable and welcomed. I have autism, so sometimes i'm slow to "warm up." They care, you couldn't help but feel the love. With gratitude, Lava

Front desk staff and security were extremely friendly, welcoming, and helpful. Unfortunately, our…read moreexperience changed completely once my wife and I were taken back to the ER. The nurse assigned to us was cold, difficult to understand, and provided very little communication or clear instruction throughout the visit. After tests were performed, we were left waiting in the hallway with little to no updates. Staff would often walk away without answering questions or explaining what was happening next. The lack of communication was so poor that we found ourselves having to ask other staff members for information. We were even close to leaving before receiving discharge paperwork because no one followed up with us. This was especially disappointing because my wife and I had just found out that we're expecting a baby, and what should have been an important and emotional experience was overshadowed by unprofessional attitudes,racism as we are Hispanic American veterans and poor patient care. We understand that emergency departments can be busy, but basic communication, compassion, and professionalism should never be overlooked. Especially when there are 2 patients not a fully stocked ER. I hope management takes this feedback seriously and works to improve the patient experience for future families.

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Sentara Belle Harbour
Sentara Belle Harbour - Waiting to be seen, stuck back here!

Waiting to be seen, stuck back here!

Sentara Belle Harbour

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Lakeview Medical Center

Lakeview Medical Center

2.7(11 reviews)
1.2 mi

I recently had a minor surgical procedure which required general anesthesia. The whole team was…read moreamazing, from all of the nurses who made sure I was comfortable, to the anesthesiologist who was super amazing to the doctor (Dr. Demkowski) who performed the procedure. I just wish I knew all of their names, but they all deserve props and a huge thank you for taking care of me, I know it is their job but they performed like you are one of their family members. I would recommend this place to everyone.

I have had two good doctors (out of 5), from Lakeview (Suffolk). I waited months to see their…read morereferred neurologist, in another location. I have since changed to Sentara. The catalyst for this move was both sloppy service and then their illegal billing practices. My husband is a 100% Disabled Vietnam Era Vet. After years of dealing with it, seeking the benefits he deserves for his life-changing war-time injury, I am now covered by Champ VA and Medicare. When the government awards this coverage, they provide specific billing instructions to the patients' billing departments they work with. Some billing departments don't refer to the rules. They agree in accepting payment, they agree to accept it as "Payment-in-Full." Lakeview's billing department, in spite of repeated contacts, persists in an "illegal practice" called Balance Billing, i.e. adding to the bill after they are paid. Quote: from CHAMPVA - https://www.va.gov/COMMUNITYCARE/docs/pubfiles/factsheets/FactSheet_01-20.pdf Information for Outpatient Providers and Office Managers ... "under Title 38 CFR, Section 17.272(b) (3) and (4), providers who agree to accept the beneficiary must accept the CHAMPVA allowable charges and cannot balance bill the beneficiary. The sole exception is when the beneficiary is notified prior to any services being rendered that you do not accept CHAMPVA and the beneficiary must pay the entire billed amount up front and file the claim to CHAMPVA." Another Quote "1. Federal Balance Billing Regulations Under federal regulations, if a provider agrees to accept a CHAMPVA patient, they must accept the CHAMPVA-allowable rate as full payment." I don't go there anymore, but they bill me for a community use fee. I won't pay it.

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Lakeview Medical Center

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Sentara Obici Hospital

Sentara Obici Hospital

1.8(12 reviews)
0.0 mi

Quality of care - very good Food from kitchen - was the best…read moreever that ive encountered while i was a patient in hospital

I was discharged from Sentara Obici, 1 East around 11:00am. Following the night-to-day shift…read morechange, my night nurse entered my room with the day nurse and two nursing students. The day nurse was a blond woman, approximately 5'4", and appeared to be between 20 to 30 years old. She did not introduce herself. After I acknowledged the night nurse, she politely asked whether she could discuss my care with the day nurse. Following their brief discussion, the night nurse wished me well and left the room. One of the student nurses introduced herself, while the other remained quiet. The day nurse then told me that she would be giving me oral medication today. She did not formally introduce herself or ask about my condition, pain level, or how I was feeling. The student nurse asked about my current health status and pain level and then relayed that information to the day nurse, who appeared disengaged. The day nurse seemed to ignore those around her and responded in a manner that I perceived as aggressive and unkind. I requested to be discharged, and fortunately, the doctor agreed. I then requested pain medicine. The day nurse informed me that she would only be administering oral medication, and I told her that oral medication would be fine. She then began asking me several questions about my conversation with the doctor. I informed her that I would be leaving the hospital today. At that point, her demeanor appeared to change significantly. She smiled and appeared noticeably more cheerful. However, at no point did I feel that she showed concern for me as a patient or wished me well upon discharge. Instead, she handed me my discharge paperwork and said, "I will see you on the flip side." I understand that hospitals may be short-staffed and that nurses often work under difficult and demanding circumstances. However, I believe poor bedside manner and the mistreatment of patients or other staff members are unacceptable. When transportation arrived to take me out of the hospital, we had to locate the nurse so that she could sign my discharge paperwork. We found her at the nurses' station laughing and talking with another staff member. During that interaction, a staff member referred to her by a name (I guess everyone is aware of the behavior and no one has addressed it). Overall, I found this nurse's behavior to be dismissive, unkind, and lacking in professionalism and appropriate communication. My experience left me feeling that I was not treated with the compassion, respect, and consideration that a patient should reasonably expect while receiving care in a hospital.

Obici Hospital

Obici Hospital

2.8(4 reviews)
1.2 mi

I'm updating my review. Due to my care concerns my father was moved to the third floor. What a…read moredifference! You can tell the nurses genuinely care about their patients and families. I couldn't ask for better care of a loved one. Because of my previous experience (below) I can't give the hospital 5 stars but the excellence in care he's getting now definitely requires an upgrade from my original 1 star. I would say the nurses in S. Medical at the Obici Hospital were overworked & overwhelmed but they'd have to get off their phones and attend to patients first. I've been in understaffed hospitals before but have never seen a hospital with such lax care and humanity. I was with a patient for over five hours and a nurse came to check in and take vitals once. He needed help with going to the bathroom and their response was he can wait until we are ready. Yes, a few nurses actually said that before turning back to their phones.

My dad went to the ER here 4 days ago with chest pain. Moved him to Short Stay which opened up in…read moreAugust 22. Basically it's an extension of the ER for critical people. I have to say that this is one of the nicer hospitals I've ever been in. They took great care of my dad on every level, from ER to the Cath Lab. The Nurses were extremely attentive to his needs and were very welcoming even when he had a case of the grumpies. I spoke with the floor manager before we left to tell her how phenomenal everyone was. Annnd, by far the best cafeteria food! The little old lady down there made the best sandwiches. Homemade oil and vinegar - she was proud of it and it made the Sammie. They also have a wood fire pizza oven! Crazy! Anyway - overall great experience all around.

Chesapeake Regional Primary Care - Battlefield

Chesapeake Regional Primary Care - Battlefield

2.5(103 reviews)
18.7 mi
Certified professionals
Available by appointment

I don't believe anyone looks up hospital reviews before they find themselves at the hospital. But I…read morelike to think this review will help if someone thinks their incident at the hospital is isolated or exclusive to them. I was here for six days to be with my mother. Our biggest gripe was that she was not fed for hours on end. We kept inquiring, but we were told it was doctor's orders because she would be testing soon. We had arrived in the middle of the night, fine. But she wasn't able to get a room and was relegated to an ER curtained space for about nine hours. When she was finally moved to a room within the hospital, we inquired about breakfast as it was now 10am. To make a long story short, someone dropped the ball on communications, and our nurse was finally able to get my mother food that night around 6pm -- her first time eating since the day before at 4pm. Yes, I had outside food (i.e. apples and persimmons), but they kept saying she wasn't allowed to eat. Then, no one was able to confirm why that wasn't the case after all. I will never understand why it took so much effort to get her fed. Thankfully, there were no further issues with meals after that. She had to move rooms four times because of her fluctuating condition. The hospital is currently under renovation. Her room on the 4th floor and in the intensive care unit (ICU) were new and spacious, with digital boards. In fact, we were able to fit three recliners in her room in ICU. Her rooms on the 6th floor were old and significantly smaller, to the point where only the bed could fit comfortably. Also, we actually saw a roach outside the first room. Nevertheless, the support staff and nurses were phenomenal, as were the neurologists. There is free valet parking, a Starbucks inside, and a pianist played the grand piano in the lobby one day. He played holiday music since it was days before Christmas. I truly appreciated the thoughtful touches during such a high-stress time.

I am very happy with my surgeon and my successful knee replacement. However, their billing…read moredepartment gets a one star because it appears to be all Ai generated...I am very diligent in making sure my EOB's match the amt and date of service. However, if you find a discrepancy, you are instructed to send an email. Maybe AI can't handle two instances...either way, they never attempt to correct their mistakes! It's sad that we have come to this!

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Chesapeake Regional Primary Care - Battlefield
Chesapeake Regional Primary Care - Battlefield
Chesapeake Regional Primary Care - Battlefield

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Naval Medical Center

Naval Medical Center

3.1(78 reviews)
16.0 mi

If you were experiencing difficulty getting individuals to assist you with specialty referrals, or…read moreif you're unable to receive any of the services that you need know that there are patient advocates that you can ask for assistance. You can also take your medical records upon request to another location if you're referred out to a specialty care provider not at the Naval Medical Center get a copy on disc. You can also give feedback via the ICE interactive comment and evaluation forms that are on the website listed

I traveled to VA to see my great nephew, who was born in June. Upon arrival, I had to stop at the…read moreguards post and complete a form in order to drive onto the hospital campus. Once I passed the background check, I was given a parking pass valid for the next few days. I parked in the parking garage as instructed by my nieces husband. I got turned around the first time, and it took a little extra time to find the maternity ward. But the next time it was easier and I never got lost again lol. On one of my visits, I walked through the oldest structure on campus which was the original hospital built in 1827. This is the oldest military hospital in the US. It still had the original stone exterior (outsise of original hospital) which had been closed in with hallways surrounding it. I checked out some cool paintings throughout the hospital. I learned a lot of history by reading the captions of the paintings. This biulding was turned into an administrative building. The campus was huge! And very pretty as it sits on the bank of the Chesapeake Bay. There was lots of green space which was beautiful.

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Naval Medical Center
Naval Medical Center
Naval Medical Center

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Obici Hospital - hospitals - Updated November 2026

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