The service I received during the power outage was A+ professional service. There are two heroes here, Christina Jensen, Manager, and Chris Jensen, her son. Chris got my call about a 26 arrangement order going to three separate locations. He talked to the "higher ups" as he described it and got approval for this order. Great! And he would call me back the next day to confirm the particulars. Then the power outage happened! He couldn't call! What did this smart and resourceful kid do? He told his mother, Christina! She expressed sorrow that somehow she did not know this information earlier. On a Sunday, she jumped into action! Over the next two days all the beautiful fresh arrangements went exactly where they were supposed to with Christina overseeing all of it because of the inconvenience caused by a power outage that neither she nor her gifted son Chris caused. She made up for Mother Nature, here! I'm not local, in fact I live and work in Los Angeles, California. My sister is local and asked me to coordinate these flowers for her goodbye gifts to Cincinnati State where she served as Vice President for many years. Christina and Chris will great handiwork by Bella made it all possible. I'm delighted to write this heartfelt review because Oberers really knows who to trust in their management and has hired brilliantly from what I have observed. I have another order that will show that because of Christina and Chris, you now have a customer with repeating needs that now has a great relationship with a local florist. Thank you Oberers for offering beautiful flowers at a great value; Christine, Chris and Bella for your extraordinary service, great effort and commitment to excellence. I look forward to working with all of you in future! read more

I love Oberer's and use them often. It's really the only florist I use and I mainly just order online. The ordering and checkout is simple and efficient and they almost always have specials listed. Oberer's is reasonably priced and if you find a special you like those are usually a real deal. read more

Oberer's Flowers did an incredible job delivering a stunning arrangement within just a few hours of my order. The recipient said she was brought to tears by how beautiful the flowers were. This was the second arrangement I've ordered from Oberer's this year, and once again, they exceeded my expectations. I'm consistently impressed by the quality, presentation, and service. Highly recommend! read more

Walking into the shop I was not greeted, I looked pretty confused if we're being honest, and was offered no help. I found my way to the fridge to pick out flowers for a bouquet thinking they would wrap them or fix them of some sort... no help still. I check out and I'm holding the bare flowers in my hand and ask if they have anything to wrap them in & they said they ran out of cellophane. I walk out, paid $28 for some flowers & roses to be unwrapped, not one person offered help or even told me anything about the process. Never been so disappointed in a flower shop. Should've just went to Kroger, would've looked more presentable and a cheaper price. read more

Oberer's Flowers - Luckily I had a Trader Joe's bag & a rubber band to help them look presentable! - Florists Near Me - Louisville, Kentucky

A friend and I went to Oberer's for a design class today. How fun? We had a great time and met so many nice people who were also participating in the class. The instructor did a great job managing the large group that attended and teaching us little tips and tricks with flowers and arrangements. The flowers were beautiful. I will definitely be back! read more

Oberer's Flowers - Floral design with roses, carnations, & hydrangeas. - Florists Near Me - Louisville, Kentucky

I had a wonderful experience here! I wasn't exactly sure what I was looking for, but the team was so patient and helpful. They listened to what I needed and put together a custom arrangement on the spot that was even better than I imagined. It's rare to find such personalized service. Highly recommend stopping in if you're in the Westport Village area! read more

Oberer's Flowers - Custom flower arrangement - Florists Near Me - Louisville, Kentucky

I do not live in Louisville but was recommended to Oberer's! I needed to send a 65th birthday arrangement and called to place the order. All I can say is what outstanding and exceptional customer service they provided along with a floral designer by the name of Jaylion ( if I recall) who exceeded my every expectations! The arrangement was stunning while using my preferences but elevating it with their own floral vision and creativity. Please feel confident in ordering from this florist in Louisville,KY read more

Oberer's Flowers - Exquisite floral designs! Was recommended this place and they did an outstanding job! Very pleased with the designer and highly recommend! - Florists Near Me - Louisville, Kentucky

The wedding flowers were exceptional. Sarah took our bride's vision and made it come to life in the most beautiful way. She was so easy to work with. The flowers and the service were fabulous! read more

What an unprofessional place of business. Firstly, they didn't have some of the flowers I had ordered so they replaced them with something else. I had been in the shop to order just 2 days before so I'm sure they knew they wouldn't be available less than 48 hours later, but they didn't tell me. When I picked it up I asked to change out a couple of flowers, hydrangeas, (because it was for a wedding and would be out of water for some time and hydrangeas don't survive long) the employee became very rude. She actually snatched the bouquet from my hand and tossed it in the trash and wanted to know exact what I wanted her to make. She didn't ask, just demanded I tell her what to make. She was sharp and so unbelievably rude. The other three employees just stood there and stared. I chose a refund and left with no flowers for my daughter's wedding day. Do NOT patronize this shop. I am amazed they are still in business. read more

I received flowers today but no one rang the bell and they sat on my front porch until 10:30 at night when I locked the door before going to bed and noticed them. The arrangement was placed directly in front of the door opening (although I have a large porch) to where I could not open the door without knocking over the arrangement. As it was the center flower in the arrangement was broken off and laying down in the pot. I could get to the flowers by going out thru my garage and walking around the house to the front porch but this was an unnecessary inconvenience. Are people that do deliveries required to have brains or foresight? Needless to say, the petals are falling off of the flowers and the ones remaining are wilted or dead. I have bought flowers from this shop about 30 or 40 times but will now take my business elsewhere. read more

We received the Michelangelo Roses and Calla Splash for our hospital event today. Everyone could not stop raving about how beautiful the multiple-colored arrangements were. Also, the staff member I spoke with on the phone last Thursday and the person who delivered our flowers this morning was beyond kind. Highly recommend Oberer's! read more

Oberer's Flowers - Florists Near Me - Louisville, Kentucky

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I ordered flowers for my wife and the store employees sent old dying flowers to her. The roses pedals were fully opened and curling backwards. Some of the pedals are about to drop from flower. When I spoke to customer service or store, the young lady apologized and offered a re-delivery, but I declined and asked for a refund. I don't recommend buying flower from this store unless you can go in person to see your bouquet being made. They can not be trusted with online ordering and delivering! .....also I had to download yelp to leave a review. read more

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Service and Flowers are definitely what they use to be. Sadly Disappointed and will Not Return.

My wedding bouquets, bouts, and table centerpieces were lovely. Most of the flowers lasted a week or more and it was an affordable price. Sara was very helpful. She had me walk through the cooler and pick out the flowers I wanted. I used amnesia roses and daisies. I would highly recommend Oberer's! read more

Oberer's Flowers - Florists Near Me - Louisville, Kentucky

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Beautiful and different arrangements. Staff always helpful. Westport Village has easy access and handy parking.

Walk in and plan to be wowed!! This is sure a great florist for "cash and carry" options. Yes, you can use you card, they just have so many pre-made ready to go options. High quality and always last 7-10+ days. read more

A friend suggested Oberer's to send in an arrangement for a friend's father. We wanted a keepsake with the flowers and chose the piece with the stepping stone. When placing the order we asked about alternatives to the flowers; however, this isn't an option for the sets shown online. The arrangement was nice enough while on display. The stepping stone was a bit wonky and crushing flowers but I understand that can happen during transport. I appreciated the florist spelled our names correctly, with two of us having unique spellings. Little details matter. View their website for arrangements and local deliveries. read more

Ordered dz roses delivered. Recipient sent me pictures&called me to say the flowers were lovely but looked like she had had them at least 3 days.completely open. I called the number for oberers and spoke with a woman who told me that the arrangement had been delivered that morning and then went through the entire timeline starting with they major order 40 minutes after you submitted it online and gave me every time and step along the way. I found that a little insulting oh and I also told her that they couldn't have been made this morning because they were delivered yesterday. She then told me that the roses were completely normal it was a certain kind of rose that they get when they open they are very large and that's why they look like that and I told her I had never seen a rose open like that and would not last and I was not happy. She said she could send out a replacement but it would be the exact same type of rose and I ask why I was not told anything about these roses opening sooner or not lasting as longer or anything of that nature and she said again well if you want to replace but we can do that so I said please yes send a replacement I'm going to post a picture of the replacement the roses looked even worse they didn't bother to pull the brown pedals off to me they look like they are the "reduced for quick sale" you see at the grocery store. And when the second bunch was delivered they were just running the doorbell and put on the porch versus the very nice delivery of the original bouquet so overall just done with this florist. This is the second time I've had an issue.As expensive as flowers have gotten you would think the customer service would be better. Just one woman's opinion read more

Oberer's Flowers - Replacement bouquet - Florists Near Me - Louisville, Kentucky

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They did an amazing job on our daughter's prom bouquet. I just told them the color of her dress and they created the perfect arrangement. Very impressed!! read more

Oberer's Flowers - Flowers - Florists Near Me - Louisville, Kentucky

If you are in need of flowers, this is the place to go! I ordered a couple bouquets today. They were each $25, which is honestly cheaper than Kroger. They're absolutely gorgeous and such fantastic quality. They've got an easy to use website or you can walk in to place orders. I cannot recommend this place enough. It will definitely be my go to florist in the future. The quality and price are unbeatable. read more

Oberer's Flowers - Florists Near Me - Louisville, Kentucky

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They are my go to florist. Gorgeous arrangements and their specials are very reasonable and well made.

Florists can be hit or miss, and ordering from 2,000 miles away you never know what you'll get. Oberer's put together a stunning Mother's Day bouquet and we couldn't be happier with the final design. read more

Oberer's Flowers - Mother's Day flowers - Florists Near Me - Louisville, Kentucky

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This is the second time I've ordered from Oberer's. The first was for my daughter's father-daughter dance. Her corsage fell apart before they even got to the dance. I gave the benefit of the doubt and thought maybe it was due to her age and maybe her fault, even though I knew she was careful with it. This time, I picked up my order and my son's boutonnière's wax flowers already looked dead but I didn't want to complain so I took the box and left. As he was putting his date's corsage on, the flowers started coming unglued and one fell out, the same way my daughter's had done. It was a little embarrassing and I had her take it back off and tried to fix myself before they left for their night. I would not recommend this florist and will not be using again. read more

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Received a pretty arrangement of fresh flowers for my birthday. They were left at my front door while I was not home, with no call or text that they'd been left. It had to have been delivered by Orberer's as the sender lives out of town. They wilted within 24 hours in a cool environment with fresh water. (No preservative provided). Not sure what the cost was, but definitely not worth whatever was paid. Your money has to better spent almost anywhere else. read more

Recently sent some flowers for my aunt's funeral. On their website viewed under sympathy their Fireside white rose and calla arrangement. Then called and talked to a very helpful person at the store about my selection and details to assure expedited arrival to the church. There arrangement had two prices one with more flowers at a higher price and one with less. Determined with the help of the florist that the less expensive allowed the a better balance and look with the greenery for my selection. Extremely pleased with the look and size with the arrangement at the church. -- much better than the photos on their website. Thank-you for the help Doug read more

Want to thank Sarah and her staff for the beautiful flowers at my daughter's wedding. The centerpieces were beautiful and the fireplace was so lovely. Thank you for making her vision a reality. Thank you! read more

I live out of state and was ordering for someone local, which is always a bit stressful when you don't know the florist. However, Oberer's website was easy to use and not cookie cutter arrangements. This was my first sign that this was a good choice! And they did not disappoint! I received an order confirmation email, and then once the flowers were delivered, another delivery confirmation email. The recipient said they were "the most beautiful flowers I have ever seen". I loved that they had such unique options for me to chose from. I am so glad I chose Oberer's for this special occasion and would not hesitate to order here again! read more

Ordered a wreath for my mother's funeral but because it was at a church instead of funeral home they refused to deliver wreath before the service. Their policy is because churches don't accept flowers before the service. Kept trying to explain that the visitation AND funeral were at the church but they still refused delivery before service. I asked if I could pick them up, that was refused. I even offered to let them keep the delivery charge but was still refused. read more

I ordered a Tree of Life plaque arrangement. He received a praying hands arrangement. I called and they replaced it and again sent the wrong order. We received someone else's order. So I requested a wind chime. So the wind chime arrived and may have cost $10. Very disappointed in this company. First and last time I will order from them. read more

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Unfortunately, this florist struggles with delivering what you order. Reliability is not their strong suit. I have had two incorrect orders and to their knowledge. (A large bouquet that I had delivered and high school dance items that I picked up) They do apologize at pick up or after delivery, however, they simply say, "we were out of this." A phone call should be made if a substitution is necessary due to lack of inventory. They will refund you if you email their corporate office, however, I want a florist that can deliver on their commitment or at least make a phone call. read more

This is a great flower shop right by my house. I like to run in there to grab some flowers for my house or to give as a gift. They have a very fresh selection of arrangements, plants, and other nice items. They will also do a bow in the color of your choice. I do get their emails and take advantage of the Grab and Go specials they will send out. they are just for the day they are sent but I have gotten some great flowers and amazing prices. Deffently worth getting the emails. read more

This was my first time here, I was looking to sent flowers in a hurry and this shop was the closest one near by so I decided to give them a chance. So glad I did! As soon as I came in I was greeted and told I could look around for what I need or they could show me some options. I choose to look around because I didnt really know what I wanted yet. I seen so many beautiful arrangements and at GREAT! prices. I couldn't believe the prices were so great for the big beautiful arrangements they had. I had been looking for a few minutes and a sales lady came over and once again offered her help and options on what I could do with flowers. I appreciated the attentiveness and customer service. I picked my flowers and a basket and asked if they could be delivered tomorrow morning. She said sure, she will even refreshen the arrangement replacing some of the older flowers and place ribbon around both items. I was skeptical. I mean who comes in the afternoon before and orders flowers to be delivered the next morning and they get there in a timely fashion just the way you requested. Well sure enough, my mom is blowing up my phone at 10 am thanking me for her delivery. Thank you for helping make my moms birthday special. I surely will be back for more business!! read more

Oberer's Flowers - Florists Near Me - Louisville, Kentucky

I ordered flowers for my daughter on a Friday for her opening on Saturday. They were supposed to be delivered on Friday afternoon. On Saturday morning, my daughter hasn't said anything so I called to check. They did NOT get delivered. No one called me to let me know. I explained that the salon was closing from 4-6 and needed them delivered prior to 4. At 4:07 my daughter called and I point blank asked her. They had not been delivere. I called to store and the girl assured me they would be delivered right away. 20 minutes later, she called back to say the delivery person was not allowed to stop for the delivery, (it was at a hotel!) so, she left. The bottom line is the flowers should have been delivered Friday like they were requested, or they should have told me they couldn't do it. I understand people are short staffed, but this was important and special. I won't be using them again. read more

I was really disappointed to see that Oberer's had a 3 star rating because I have never left there without receiving the upmost assistance and guidance. I really could not speak more highly of a florist. The ladies there are so knowledgeable and helpful. I was hosting an event once and had sent in a large order for several dozen roses. While the phone call was a bit challenging and I did not feel entirely confident my wants were understood, I was informed that their main line is based out of a different city - not Louisville. Perhaps this is where some of the bad reviews come from. I went into their shop in Westport Village a few days later to ensure that my order was correct, what I wanted, and so on. Upon realizing it was not what I had hoped for, the ladies there helped me cancel my order, find me something much more simple and beautiful, and saved me hundreds of dollars. They were so kind in offering their expertise, their eye, and time. I was so appreciative. On their site, they have a "Today's Special" tab that provides beautiful, beautiful arrangements for a really reasonable price. I have sent these specials several times to friends, coworkers, etc. The quality is amazing and a really great, beautiful, and affordable option. read more

The team of floral designers at the Louisville store are absolutely the best! From Sarah the manager, to Paula the design class instructor, Ashley and Diane, these ladies are true professionals. They not only create the most amazing arrangements, but they provide individual attention and personal care in all they do. I love coming here for the weekly classes, as well as shopping in their gorgeous flower market. Their prices are very fair, compared to other florists, and i don't mind driving the 80 miles, round trip to pick up arrangements for special occasions. You won't find better customer service, quality or value than right here. read more

Oberer's Flowers - A combination of arrangements made in class, by their designers, and by me using what i've learned - Florists Near Me - Louisville, Kentucky

Such a disappointment. Honestly, I have ordered from Oberer's several times over the years and felt that they provided beautiful flowers at a reasonable price. So when it was a good friend's birthday I chose to use them again. I placed an order (totaling $110) online on Friday for a Saturday (her birthday) delivery. On Sunday, after not hearing that she received them, I checked the status online and it stated pending shipment. So I phoned and asked for an update as it was to have been delivered the day before. It was near closing, but I was told that the delivery was in transit to delivery now. I asked if they could provide a reason why they were not delivered on time and really did not receive an answer. I also asked why I was not contacted to inform me that there was an issue in delivering and that they would be late. No answer to this either. But because I was told that they were being delivered now, I moved on. Better late than.... So on Sunday I reached out to my friend and was told no, she did not receive the flowers. So, again on Monday I phoned and this time I was told they were delivered this morning (Monday). I said I called yesterday and was told they were being delivered then...what happened. Again, no reason given. So on Monday, I again checked with my friend after being told that they were actually delivered (not simply being delivered, but actually delivered) and no flowers were delivered. I called and talked to a supervisor/manager multiple times and honestly felt lied to at this point. So order placed on Friday, after never delivering my flowers at all they charged my credit card the $110 on the 11th. After advising them the flowers were not delivered and that I was not happy they said they would refund me the money. A week later and nothing yet. Again, not ideal to have had to pay for something I never received and for it to take a week (or more perhaps considering I don't have it yet) to be refunded. When I phoned the Dayton (corporate) location I was told that the local Louisville store in Lyndon was under new management. If this is how they are going to run the store, by providing false or misleading information or by never delivering orders, they are in trouble. Personally, there are many other florists in town so I will not be using Oberer's again. I completely understand the environment of today, with staffing shortages, etc. A phone call or a discussion would have helped tremendously so that I could have perhaps made other arrangements to have flowers delivered by someone else. Instead, all I received was disappointment. read more

Attempted to place an order for delivery online for Mother's Day, website was glitchy, so I called. When running my card information, I kept trying to inform the male that it was specific to the Billing zip code. After 2 more attempts of him not changing that specific info, he states "Fine, we will try it your way." Then after making the correction (after multiple prompts on what needed to change), card goes through, no apology or professionalism. Overall, he could've listened to customer more efficiently in this situation and it would've been a more pleasant conversation/experience for a FIRST TIME customer. Needless to say, I will stick to other florists first in the future and this can be a last resort . read more

This florist has some of the sweetest and highly talented ladies to do business with. Their prices are a steal compared to other florists and the flowers are gorgeous. They have a design class every week where you can learn to create beautiful arrangements. My friends and I attend several times a month and make a girls day out of it. They have potted plants too if that's your preference. Give them a try the next time you need to brighten someone's day with flowers. read more

Oberer's Flowers - Love, love this florist and their design classes! - Florists Near Me - Louisville, Kentucky

They're incredibly affordable and the arrangements are exactly as pictured. Really the only place I go for arrangements! read more

Oberer's Flowers - Florists Near Me - Louisville, Kentucky

I am so disappointed in Oberer's Florist today. I have been a customer since 2014 when they did my daughter's wedding flowers. This year for the first time I was trusted with planning my corporate holiday party for 220+ people. I was really excited about doing this and I wanted it to be perfect. I immediately chose Oberer's for the centerpieces. The first time I called I got a really chilly reception from the girl answering the phone. She told me to just email them what I wanted - but she gave me the wrong email address to use. So a week or so later I called again. Again, I spoke with a person that made me feel like they didn't really need my business. Big mistake not listening to that. The second time I called I received the correct email address. At that time I made contact with Janet. I spoke with her on the phone...she was warm, good sales person, she talked to me about what I wanted and told me what she thought I should spend and what I should get. We exchanged several emails and ideas and I sent her her at least 4 photos of arrangements that I loved. I wanted warm jewel tones for the party and I shared those thoughts and emails with her. We wanted some greenery added into the flowers. I went to Hobby Lobby and purchased ornaments and ribbon to be added to the arrangements for a holiday feel. I did this at the recommendation of Janet because she said if they did that I would be charged a great deal more. So long story short - I paid $43 each for 24 arrangements totaling $1032. This isn't a bad price at all and we would have gladly spent more. With the gorgeous $19 specials they have every week I felt like $40 should get a beautiful arrangement and that's what Janet said too - they could come up with something beautiful for that and she couldn't wait to see what they did. There are 2 photos attached. My favorite bouquet in the jewel tones vs. what Oberer's sent to me this weekend. I immediately called the store to complain when I received them. I was told they'd have a manager call me on Monday. No offer to try to fix the flowers for my party, nothing. I emailed them on Monday before Ian finally called me on Monday night. He apologized but made excuses about how he has bosses and cannot offer a refund on his own. What a huge disappointment and what a bunch of ugly arrangements. And look at the "bows" they made. I feel like 10 year old kids made these arrangements. Done with this place. read more

Oberer's Flowers - This is what I wanted! - Florists Near Me - Louisville, Kentucky

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