New patient here and I have so many good things to say I could cry!…read more I admit, My dental history isn't the greatest and I now have a bunch of old dental work that is failing me years later. Dental procedures have always been on the back burner for me unless completely necessary. Today's initial overview of my dental health contained everything under the sun: Cavities, swollen gums, fillings that were cracked, bite issues, questionable bridge work...you get it. Basically a 4/10. I got X-rays and tons of "before" photos/scans with cool high tech equipment, Hygienist came in and did her thing as well. After the doctor reviewed everything, she gave me my options of highest priorities to take care of and what they could get done while I was there. Today I got a deep cleaning on my right side and afterwards got a TON of mini fires put out on my right upper teeth. It was a marathon appointment. They worked quick and although I was there for a few hours, they really fixed so many years of neglect. I couldn't be more grateful to them. I've already called friends and told them they need to switch to this dental office. I have never experienced better customer care in my life. The sweetest staff you can find and that is especially important when you have 'dental insecurities'. I have a few more appointments to go to get to that healthy smile, but I am so excited I found these guys and just trusted the good reviews. I thought all day about writing this for them because they truly deserve every good praise in my opinion. Side notes: The building is beautiful! Make sure you follow their parking instructions so you can get validated parking. They bought me a smoothie because they knew I'd be hungry being there for that long. They have the best rating for a reason!

BEWARE OF OVERCHARGING!…read more I strongly recommend that any patient here carefully compare every charge to their insurance EOB. Do not assume the billing is accurate without verifying it yourself! After personally reconciling the office's patient ledger to my insurance Explanation of Benefits, I found over $5k in billing discrepancies. Line by line, I found charges that exceeded the insurance-allowed amounts. For example, one visit was billed at $467, while the allowed amount was $251. These differences were not minor--they added up to a substantial overpayment! What's troubling is that these discrepancies were not identified or corrected by the office. I had to do the reconciliation myself and bring it to their attention. After submitting detailed documentation, including a very detailed and thorough spreadsheet, persistent follow ups and ultimately escalated to take legal action until I finally received a partial refund, well beyond the expected timeframe. Even now, the amount is not fully resolved, and $252 remains in dispute. When billing discrepancies of this size only come to light after a patient conducts their own detailed audit--and then require weeks of pressure to partially correct--it raises serious questions about billing accuracy and internal oversight. Also want to note that they require full payment for procedures up front and don't take in account estimated insurance proceeds. As a result, I ended up over paying by more than $10k! What makes this whole situation worse is that I used to really like this office, had a lot of trust and respect for them but the way I've been treated ever since I started questioning the charges has done a complete 180. They consistently made me feel like a burden and the "bad guy". They did not take accountability at all for the issue and continue to argue with me with no substantial back up. Regarding the actual dental work I received - when I went in to switch out my temporary crowns to the permanent ones (I got crowns on almost all my top teeth), I really didn't like them and weren't like the temporary ones I was wearing for a few weeks. I was almost in tears trying to advocate for myself before they permanently cemented them. They made me feel bad for sending them back, I'm so glad I got the courage to speak up and not accept something I did not like. Ultimately after the second visit, they ended up looking really good but after everything I've dealt with recently, I certainly won't be returning. Who knows how much they overcharged me since 2019 when I first started coming here! If you chose to go to this office, please make sure to pay close attention to your patient charges and the amount they submit to your dental insurance (they should match)! If they owe you a refund, Florida recently based a law that makes it unlawful for healthcare providers to hold onto amounts owed to patients for overpayments over 30 days.

I am an active-duty Military Spouse…read more I was charged for two services without my knowledge or consent beforehand that were not covered by Tricare Prime dental insurance-- a 2D color scan of my teeth and a visual cancer screening--over $80 unexpected cost out of pocket. The office confirmed receipt of previous dental records, including images prior to my appointment. I was not given an option to decline. I am not a fan of such business practices and do not recommend this dentist. A patient should always have the choice to either consent or decline service in these situations.

told me I had 13 cavities and would cost 5k to fill/repair, went to get a second opinion at my…read moreusual dentist back home in VA and I had NONE. Scamming ass hoes

If you are looking for a fantastic dentist where you are treated like a person, instead of just a…read morepatient, look no further. Dr. Rebecca Benedict, DMD is phenomenal and her practice, Historic Hyde Park Dentistry is top notch. My husband and I have been going to Dr. Benedict for many years, and could not be happier - you will be too! From Monica, an amazing business assistant, Samantha a fantastic certified dental hygienist, Marie, certified dental assistant to Dr. Benedict - it's an office of exceptional talent. You will be thrilled when you select Historic Hyde Park Dentistry!

I have been going to the office for years to Dr Wiehe. He was great and I was sad to see him…read moreretire. Before he told his patients, he was retiring. I went in for a visit and he introduced me to Dr. Ransohoff. He told me he was starting to traveling now that he had another dentist on board. Never thought anything of it and wished him a lovely time. I was so fortune that he did that....One night at work, I heard a big pop in my mouth and opened it. A crown crumbed apart ....and it was a front tooth. Dr. Ransohoff, and staff were wonderful. They got me in that following morning and did a amazing job making me a new tooth..... Thank you!

Very disappointing experience. I had been going to Tampa Smiles for years and was never once late…read morefor an appointment. I had to reschedule an appointment ONE time and they hit me with a massive charge. I even called ahead to let them know. I'll be looking for a new dentist now.

Updating my review to confirm that a year and a half later, they are still the best…read more Now, it takes me 35 minutes to drive here, what up Tampa traffic?, but I'm still willing to make the drive, because they are efficient and I trust them. I scheduled my appointment without thinking about the fact that I needed to get in and out in an hour to be able to pick up my baby from daycare. I've been to many doctor's appointments and this would have made me stressed because I've found they rarely run on time, however, I've learned this office is super efficient so I actually wasn't that concerned. I told my dental hygienist upfront that I was picking up my son right after and she immediately said let's get you in and out then! When she was done with my cleaning I actually heard her telling Dr. Redd that I had someplace to be. In turn, he was super quick with my check. I really appreciate that and I scheduled my next appointment when I have more time. I actually got out in fifty minutes and I didn't feel like I was rushed at all. I also appreciate how they have little water bottles in the waiting room. They also have cookies. When I'm waiting there's usually just me or just me and one other person so I know they don't over schedule. Whenever anyone asks about a dentist, I always highly recommend Dr. Redd. This office is fantastic.

World-class quality, world-class service, fast turnaround, and reasonable fees, Brandon Dental Lab…read moredoes everything right! I wish all laboratories understood their role as well as Brandon! Ray Dellaporta, DDS Vero Beach, Florida

I came in last week for a routine cleaning and had an extremely disappointing experience. I want to…read morenote first that the dental assistant, Victoria, was very kind and professional -- I have nothing negative to say about her. Unfortunately, my experience with the dental hygienist was the opposite. Throughout the cleaning, she became visibly frustrated with me for not being able to open my mouth wider or fully relax my tongue. I explained multiple times that I was opening as wide as I could. She would sigh and say aggressively "You need to work together with me here" which I found ridiculous considering I'm a paying patient and this is her job, not mine. At one point, I told her that it is her job to guide me on when to open and close my mouth, as I was doing my best to follow her instructions, but her directions became repetitive and confusing. The situation escalated when she sprayed water into my mouth and then left the suction hanging out of the side of my mouth for an extended period of time while she leaned back in her chair with her arms crossed, visibly annoyed. She then asked me, "So are you ever going to open your mouth?" which I found extremely rude and unprofessional. I asked to speak with Dr. Gassler because I felt uncomfortable with how I was being treated. When he came into the room, I explained what had occurred. He responded by saying that he had never received a complaint like this before, which made my concerns feel dismissed rather than addressed. I was then asked if I wanted the hygienist to finish my cleaning, which I declined, as I no longer felt comfortable with her continuing my care. When the hygienist returned, she offered a backhanded apology that quickly shifted into placing blame on me and lecturing me again about how to open and close my mouth. At that point, I left the appointment. I never asked for her name because I genuinely could not get out of the building fast enough. No one has reached out to me even though they said they would call me the following Monday (today). I have never been treated so poorly at a dental or medical office, and I nor my family will ever be returning.

I am a new patient, and thus far I had seen Dr. Gassler for an evaluation and my teeth cleaned by…read morethe very capable Andrea, the hygienist, who did an exceptional, A + job. They and the other people in the office are the nicest small team. It's a dental office you'd actually want to go back to.

Stopped in for some contact solution and vitamins. Close to the gym I frequent and accepts HSA for…read morelots of items. Use of self checkout was straight forward.

CVS conveniently located near hotel and Tampa cruise terminal…read more CVS has just about everything you need!!

I need a gentle, no upselling dentist I can trust…read more Dr.King was my second dentist I tried when I moved to Tampa. The first could not deliver on either of my requirements. Dr.King is wonderful! I like her staff and that matters too. I trust Dr.King and if she recommends something, and she has not recommended much as I've had a ton of work done previously, I know she sees a need. It's also a beautiful and pristine office and that matters too.

I would like to warn all patients that the receptionist at this office will sign you up for…read moreinsurance and without telling you she also signs you up for automatic renewal. I had Joan sign me up for a dental plan in 2019. She signed me up for automatic renewal without telling me and I was charged for 2020, 2021, and again in 2023 without my knowledge. In that period I went to the office and had work done without insurance paying anything. They quit accepting that plan after 2019. Then she sells me a new plan in 2022 and I soon discover I had been paying for the first one for three years without any benefit. I complained and they cancelled my insurance without reimbursing me for anything. I knew I would never get my premiums back for the first plan but they should reimburse me for the second. They have ripped me off of 150 dollars and when I disputed the charge they refused to settle the dispute. This was Joan's mistake, she never asked or told me she was signing me up for auto renewal. This is so wrong. Besides that, after spending over 10,000 for crown replacement my mouth has never been right. My mouth bothers me constantly now and 3d xrays don't show what is under the crowns but something is not right. I would advise you all to stay away from this office, you may learn to regret it as I have.