Updating my review from last year. I still feel the same way about the doctor. However, I feel…read moredifferently about the office now. I didn't want to see a group of rotating midwives for my pregnancy, and at this office, you get to know the midwife who is going to be there at your birth. She's awesome. Definitely the woman to see if you're planning on giving birth in the hospital. The receptionist Lisa is also super great.

Dr. Torrado gave me a vaginal ultrasound. It was extremely painful. He did not tell me what he was…read moredoing or why. He did not care that I was in pain. Afterward, my whole body shook, and I cried and told the midwife. This was in 2018, but I am finally speaking up now to hopefully prevent any further torment that he could cause.

Planned Parenthood has been there for gynecological care most of my adult life. They were there…read morewhen I was a college student and didn't have much money. They were there when I started my first job, but didn't have insurance. They were there when I had insurance, but needed more flexible hours. They have always been my first source for gynecological health care and cancer screenings. Although I have good insurance now and could go to another OBGYN practice, I still go to Planned Parenthood. Excellent care by people who care about my health and share my values about equality and social justice.

From the owner: Visit Planned Parenthood for STI/STD testing and treatment, pregnancy testing, birth control,…read morecancer screening and prevention, abortion, emergency contraception (the morning after pill), gender-affirming hormone therapy and sexual and reproductive health care.

I'm afraid I have to echo many of the negative comments left regarding Dr. Torrado. He is…read moreshockingly unprofessional. The first time I met him he simply walked in and literally said, "With your family history of cancer I am recommending an immediate complete hysterectomy." I was so shocked I nearly fell off the table. No introduction, no questions of me, no exam, nothing. I ended up going to Boston for wonderful care with a great team. He was dead wrong in his assumptions. I have since learned from two neighbors that they had similar experiences. Dr. Garcia was highly skilled and the best possible doctor with superb training at the best universities and THIS is what we get to replace her? A hospital is only as good as its weakest links. When doctors are evaluated by how much money they bring in this is precisely what happens. Add in a sexist, bad attitude and extremely poor communication skills and the community runs in the opposite direction. We desperately need excellent gynecological as well as all types of care in this area and simply must do a better job of recruiting better doctors. As another point of information, another local doctor severed arteries twice during routine surgeries before they sent him for more training. How much confidence does that instill in you if you need your shoulder operated on? Wake up Cayuga Medical and Guthrie! We can only support you if you do your part in hiring competent and caring individuals at all levels of your organizations.

Just saw Dr. Torrado for a dislodged IUD. He was unbelievably, shockingly rude and aggressive. My…read moresandals were by the exam bed. When he wanted to stand where the sandals were, he kicked them across the room. He practically yelled everything. He seems to have real anger issues. I'm almost relieved to see the other negative reviews, that it's not just me somehow. I was crying I was in so much pain. He immediately from the start stated that he wasn't even going to try to remove the IUD. He didn't want to do any exam to look and see where it was to see if he could remove it. He had no imaging showing the position. Nothing to go by to know where it was, yet he wanted to jump straight to a surgical solution. I'd had Planned Parenthood and an ER tell me to see a gyno, but they both said it could be done in an office visit. It seems the IUD has moved up inside. He said he didn't see strings when he FINALLY, ANGRILY did briefly take a look. But for the love of god. To just assume surgery with no visual, no imaging, no nothing. And he never did any imaging. No ultrasound. He STILL has no idea where it is or what the situation is but thinks I'm going to show up for surgery? And HE wants to do surgery, without a clear picture of the situation? It's unreal. He might be the worst doctor I've ever seen. I wish I'd looked up the reviews before seeing him. He should not be practicing. It makes me never want to go near Cayuga Health again, for employing him.

I've been a customer for a little over two years. I'm a senior at 83 years old I don't feel like…read moreI've been getting appropriate services from this company. Had success with medical problems that come up occasionally at this company. But preventive measures have never been prescribed. No physical examinations in all this time, no follow up on visits. Their online customer website is a joke. I stumbled on a message in there that reported a very high A-1 C test that had been prescribed. No further contact about the serious matter. I guess I need a senior doctor. Beyond the individual Dr. Services, I've concluded that this company has a collection of doctors with nobody in particular in charge. The ratings give negative marks for customer service and clearly nobody over there is paying attention. I don't know what to make of this company but I'm about done.

I've been going to family medicine since I was 21 Years Old and I changed to a different doctor I…read morerequested for my Records from them the brand new doctor that I go to CMA they asked for my records they never received my records because of the customer service Darude not very helpful and this is from family medicine once I went to see my new doctor at CMA he found more health problems on me then white family medicine never told me about I think that's wrong I like the new doctor I have at CMA I gave CMA a better rating then family medicine associates family medicine Associates only get one star from me

I went to this guy several years ago with chronic cramps and bleeding. He told me I needed…read morecounseling to figure out why "I was imagining that I was in pain" - no, I'm not kidding. I asked if I was imagining the bleeding as well - he said, oh, that's just hormonal, we can fix that. Turns out I had adenomyosis and endometriosis (and admittedly it took a number of doctors before I was diagnosed and treated). He met me ONCE and diagnosed that I was nuts. Worst doctor EVER.

Dr. Kyong is a technical medical genius. He is an expert. I had surgery with him many years ago…read more He was amazing! He knew exactly what was wrong with me with only a physical exam (no tests).

Dr. Stevanovic has been my primary care doctor since 2017. He is older, and has an off-beat sense…read moreof humor which, as an older patient, I find to be quite funny but, truly, he is not a sexist man and is not a man who would intentionally make a patient uncomfortable. So the person who left a prior review might have not understood his humor. He's just more old-school re his patient banter. However, in terms of the important thing, the MEDICAL CARE, he is excellent in diagnostics and frequently sends people for blood work and any other tests he feels are necessary, either before or following a physical. This has helped a great deal in terms of my own health care. He has paid far more attention to things that other physicians would never have considered. He is especially excellent and very knowledgeable with his diabetic patients. At my first office visit, I learned more in 45 minutes about diabetes than I'd learned in the prior 10 years at my last doctor's office. Finally, he is the only doctor I've ever known who has telephoned my home on a Sunday morning to discuss a prescription he's sent to the pharmacy on a weekend or other matters relating to lab work results. He is very available to his patients. He has dramatically helped me get much better control of my diabetes and other health issues. He is one of the few doctors in this day and age whom I feel REALLY CARES about his patients. I wholeheartedly and unreservedly recommend him.

I started going to Dr. Stevanovic back in September 2019. I showed up for my originally scheduled…read moreappointment, to find out it was cancelled. They had called and left me a voicemail two days prior, about it being cancelled however I never saw it. They then rescheduled me for a few weeks later, and all was good. At the appointment a few weeks later the Dr. insisted on only meeting me, and wanted to send me for blood work prior to doing my physical. I thought this was odd, since I am in my young 20s and healthy and simply just needed a physical. But, I figured it wasn't a big deal and scheduled an additional appointment for a physical. My physical appointment that was a few weeks later ended up being cancelled, and I decided to not reschedule due to my busy schedule. Fast forward to May of 2020, I called the office to have a physical done since I was going out of town for a physical agility test for a LE position. The office got me right in and was willing to sign the necessary paperwork for my physical agility test. However, the Dr treated me very oddly. I was first seen by the Medical Student, who was wonderful, he asked me typical questions about my health, and was very polite, he was to the point and professional. Then the Dr Stevanovic walked in, as soon as he walks in he put his hand on my chin and goes "Wow what an ugly girl we need to get you to a dermatologist, you really are beautiful I'm just kidding babe". The extent of his medical exam was listening to my lung sounds, that was all he did. Then he spent 45 minutes lecturing me on how I'm "too pretty and nice to be a police officer", "you don't want to play with guns they kill people and turn you into a bad person" and "you should consider a nursing position you can work for me beautiful". After lecturing me on my career choices, he proceeded to ask me questions about my significant other. None of these questions seemed to be necessary for my medical exam. Luckily, paperwork was signed for my physical agility test. However I felt like the Dr was extremely unprofessional, and I felt uncomfortable due to his behavior towards me. The Dr wanted me to go get blood work and do a follow up, with him. He stated he wanted to rule out diabetes, despite me having no symptoms of it. I think it is very odd that he wants to do a follow up after blood work, for a condition I have no symptoms of. I am not sure if this is his way of getting more money out of my insurance or his way of seeing a young lady again. Overall, I DO NOT recommend this Dr. If you are a young female or involved in emergency services, do not waste your time and money with him.

This doctor did not listen to my questions and rushed off after 2 minutes of distracted…read moremisinformation and terrible bedside manner. I would not recommend him to anyone.

I wouldn't send my worst enemy to this doctor. He insisted on an unnecessary, painfully-done…read moreprocedure, because he refused to look at ultrasound results found elsewhere. Ultrasounds shouldn't be extremely painful but his was; brutal. Got an infection post-procedure, office denied I had it, until it was proven. Thankfully antibiotics cleared it up. Results of test by Dr. Torrado's interpretation were completely wrong, as proven subsequently by surgery I had done elsewhere. My experience with this doctor was a scary, traumatizing experience.

I'm a nurse, and I know what respectful patient care should look like -- and this wasn't it. The…read moreprovider focused on unrelated screenings and barely addressed the reason I came in. She gave one set of instructions in person, submitted a prescription that contradicted it, and refused to correct it when asked. I left the practice after one visit and wouldn't recommend it to anyone looking for collaborative, attentive care.