Professional and timely installation! Would definitely use them for all of our flooring needs…read more Great job Rich!

Tom did several jobs for me and each turned out great so I really wanted to recommend him and…read moreadditionally highlight some of the other jobs he has done has done to show how versatile he is. You can check out some of his past projects using the links below, and there are more photos in his website gallery https://tombrinkmantile.wixsite.com/home Tom specializes in high-quality tile work, including custom shower floors without the need for small mosaics, larger shower spaces, and sleek, modern designs like linear drains and large-format tiles. Here are a few examples of his work: - [Project 1](https://imgbox.com/aaoebLQO) - [Project 2](https://imgbox.com/Gm0MSwZl) - [Envelope cut shower floor](https://imgbox.com/YOQgJuWr) - [Expanded shower with pony wall](https://imgbox.com/oeF1DIub) - [Lake Charles house showers](https://imgbox.com/QeOXkDmz) - [Shower niche](https://imgbox.com/MasLIHSv) - [Tileable linear drain](https://imgbox.com/6sVFgjEP) - [Shower with large tiles](https://imgbox.com/sEMtgNEw)

I chose to go with Tom Brinkman for my kitchen backsplash project because he was incredibly prompt…read moreand communicative before and during the job. Even with a small project, it can feel overwhelming to make all those little decisions about what will look best, so I really appreciated that Tom offered suggestions when I asked for them. (He even included links and examples - very thorough!) Tom showed up on time and was friendly and pleasant. Most importantly, he did a fantastic job for a very fair price. I love my backsplash and will happily use him for future tile projects!

. Recently undertook a custom master bath and bedroom…read moreremodel. Solicited various quotes from three contractors and they were all over the board on price and weren't really forthright with my questions. Every time I said I wanted to do something the price went up even though I was only reinforcing what I wanted before they even quoted. Guess they didn't understand the word custom. We wanted Contractors ideas and the wow factor but even though they all said they had designers no such effort came forth in the quote. Since I had to pick everything out myself and did all the legwork i decided to "be my own Contractor sourcing my own materials and SubContractors. I searched far and wide for materials and saved myself $15k. Next I had to locate subcontractors to do the work. I found "Straight-line Painting and Tile" who did tiling, painting, schluter heated floor and curbless shower install and carpentry work. Plumbing was "Faith Plumbing", Shower Glass install was "Toler insulating", and electrical was "Wired Up Electrical". and the Ambrosia Maple hardwood was sourced from Danny Hylton in Goode. I even sourced the exact tub new on Craigs list (NC) for $1,000 saving from a local quote. This group worked extremely well together to complete the project and saved me $10-$15,000 in contractor project management which i could than apply to more upgrades. The whole key to pulling this off was having a sub like Straight line that could do a demolition, tile, carpentry, drywall, and finally paint, I like that you were willing to offer up options, pro and cons, and worked overtime to find a solution for the 2" slop on a steam shower ceiling and floor with two wall system. Your vast knowledge on so many topics really help me have confidence to project manage my own remodel. It's is so nice to have worked with a someone who loved their job and end product. I am lining up future project. Straight line tile is a Tile Installer Perfectionist". Toler glass shower installer said he has never seen such a level floor system. Within 1/16" which is unheard of. Straight-lines expertise was critical in helping me to schedule each of the subcontractors work to keep the project moving. I pretty much did all this work on a time and material basis knowing that errors would need to be corrected or that unexpected issues would need to be paid for. The other option would be hard quote with built in rework cost for unknowns that may not even happen. I would highly recommend any of these subs to handle your custom bath remodel. The master bath is equally as impressive but I didn't have "before" pictures to show and it included heated floor units. Just thought I would share as my experience was great with these guys and we ultimately got the WOW factor we were looking for. The bottom line is I used some of the $25k saving to get the latest and greatest custom features and these sub contractors are experienced on how to install the latest and greatest systems.

If you want your walls, that you will have to look at everyday, to be nice, DON'T hire this…read morecompany. The owner apparently "subbed" out the work to a guy that was NOT a painter. He was slow, lazy and a winier, who did more talking on phone than painting. He also jumped around so much he could not have possibly ensured total room was completed. One minute he's in one room painting, then the next in a total different room.. not finishing anything completely before moving onto next area. This, on the whole, was one of the most frustrating issues, phone & jumping around. We finally finished the rest of the house ourselves and fixed patches where he missed &/or sanded out the junk left behind on paint. It seemed he was using paint that had been frozen, set aside a lousy grade, as there was a lot of junk/clumps in buckets, which explains a lot. John, the owner, was only concerned about pay... he only came on job after we had a couple bad conversations and he wanted his partial. A good business would have stepped up and took over to ensure customers were happy with a nice job & timely, as promised. The sheet-rockers were just as horrible, which did effect painters job, but, he didn't even "try" to sand the snot off walls and just painted over them. We paid sub a few hundred bucks extra just for incentive and felt bad for him due to sheet rock, but didn't alleviate his complaining about his pay, which we had no control over since he was a sub. Finally he started sanding, but too late on most walls. We were told "most people don't even notice", What The....??? We also had a deadline, which owner knew, and after quite a few phone conversations, he finally fessed up, he knew this guy was slow. So, why on earth would he send him our way? We heard "After" hiring this company, his rep was NOT good, but too late! Just trying to save folks the anxiety we experienced and the work it took to fix walls & finish up before our move in. Owner priced the staining & to polyurethane pine ceiling also, which never happened & we took over that phase as well.

We have used total tile, Marlon and his crew for our Bathroom projects and kitchen project, as well…read moreas floors. His work is outstanding! He is very polite and neat. His attention to detail is better than any tiler I've encountered and everything was done on schedule. I highly recommend them!

From the owner: Total Tile & Remodeling LLC provide affordable tiling services without compromising the quality of…read morework. Imagine a new kitchen backsplash, for instance. Customers are always satisfied with how their kitchens look after good tile work has been done. Our company is built on a strong foundation of quality, service and customer satisfaction. We do our best to use resources efficiently and not wasting clients time and money. We always deliver within a budget

Deidra the sales associate is rude and a nightmare too deal with. I got bad customer service all…read morethe way around, they owe me money for an over charge and my flooring is still not done. Would not recommend doing business with them EVER here in Lynchburg!

We had a fire a year ago this past December 2020. …read more Carpetland put carpet in 1 room and wood floors thru rest of house in July of 2020. They put in wrong color carpet, and the wood put down is a disgrace to their business. Mel was manager at the time, he came to the house 3x and down on his knees he put a quarter between the floor boards. He said we will be out to fix it, he wanted to replace boards where they were not put together,but my husband said no just fix the problem. He agreed to sent someone out to fill in spaces between the boards. Also their were holes around doors left which he said they would also fix. Plus baseboards were not put down every where and connecting pieces between rooms were not finished or were not right. Mel sent a man out to correct things and he was here for an hour and left. Figured he would. be back to finish another day, but he never came back. So I kept calling Mel and he kept putting me off. I called every week for months and no one ever came back to finish floors. Next thing I knew. Mel was gone and Trevor was in charge. Well Trevor said things were in a mess and He was trying to get things in order and it would take a few months. So I said ok, but wanted the floors done, as soon as he could. So now July2021 ended yesterday, and I have called him every wk and he just kept putting me off. So this month of July, Trevor made an appointment for a guy to come finish floors on JULY 7 ,2021, well he was a no show, and Trevor never bothered to even call. So I called next day, and he said the guy that was coming had hurt his leg. So I gave him a week and I called Trevor again, and ask if the guy was back to work and he said yes, but that he had sent him elsewhere. I then ask why? Because I said he should have been sent here. So he made another appointment with me for JULY 21, and of course it was another no show. IT'S THE END OF JULY NOW AND TREVOR HAS NOT CALLED WITH ANOTHER EXCUSE. SO ITS NOW BEEN A YEAR SINCE CARPET AND FLOORS WERE LAID AND NOT FINISHED. THEY WERE PAID THE INSURANCE MONEY BACK IN JULY OF 2020. IT WAS 11,000 OR 13,OOO, AND IT IS NOW A YEAR LATER. I HAVE THE WRONG COLOR CARPET, AND AN UNFINISHED FLOOR. THIS IS FRAULEIN AND DISHONEST THEY HAVE NOT JUST DEFRAUDED ME BUT ALSO THE INSURANCE CO. BEING CHURCH MUTUAL. IF ANYONE KMOWS WHAT TO DO IN THIS CASE PLEASE LET ME KNOW. NANCY @434-238-2068. Have done pics 2x and for some Reason they have not posted. I HAVE 9 PICS IF THERE SOME WAY I CAN GET THEM TO YOU. LET ME KNOW.