Just visited the Oasis Package Store- 12/4/2015. It was the WORST customer service I've ever experienced....and from the OWNER, Jerry Boatright, what a joke!
Let me say, this isn't the first time he's been rude to me as I USED to be a repeat customer. Came in to buy some wine, liquor, etc...got up to the counter and gave my driver's license...the nice lady at the register noticed it was expired on the ID....so I provided my GOVERNMENT ISSUED PHOTO hand gun license that didn't expire until 2020.....and of course, that wasn't good enough for him....which makes no sense at all. I informed them that my driver's license WAS actually current and I had both the email and print out confirmation to prove this. I was just going in to buy some wine, etc, not be investigated for murder!!
So, trying to be understanding and patient since I don't know every rule in the liquor selling business, I drove home and grabbed my STATE OF TN Dept of Safety & Homeland Security Renewal Acceptance & Interim License "print out" that I was told to use if ever questioned or pulled over. It even gives a note to the officer to read if ever pulled over.
Of course, when I got back to the liquor store, the OWNER was still a prick and wouldn't take this either. I had my expired photo drivers license, printout renewal from the STATE w/ ID# that matched my expired drivers license, VALID TN state issued photo hand gun permit ID....and the guy STILL wouldn't offer services to me. Quote "we don't take hand gun ID's here" and "that's how we do business around here". So I guess GOVERNMENT ISSUED PHOTO IDS THAT AREN'T EXPIRED ARE NOW NOT ACCEPTABLE TO CONFIRM AGE TO BUY ALCOHOL IN HIS STORE......what a COMPLETE JERK...and if this is how he treats his customers, I'm sure he'll be out of business soon if Kroger doesn't put him out first when they start selling liquor.
Left the store as the owner told me I wouldn't be missed. THE BEST PART.....I go down the road to the next liquor store, first thing I ask when I walk in is if they'll take my legal documentation to prove my age.....and OF COURSE, they WOULD.....what's even more stunning is that they knew EXACTLY what I just went through. They continued to tell me that I wasn't the FIRST customer to come in that had just left The Oasis store that was TREATED like CRAP FROM THE OWNER. They said they've had a ton of new business b/c of the prick down the street at Oasis.
Well, they just earned a new customer and I'll NEVER go by Oasis Liquor Store again....AND I'll make sure to tell everyone I know how crappy the experience was and how the OWNER TREATED ME. Good Luck Oasis in BANKRUPTCY!! read more