Called multiple times because AC they sold me constantly needs servicing. Unless you're putting the…read morebig bucks in the owners pockets, he doesn't send a serviceman like he says he will. Has a bad reputation with the locals. If you need ac or heating service, go somewhere else.

I called on July 3rd to have them come and repair my AC. They were able to come on the same day…read morebefore the holiday. They repaired a fitting and added Freon. I ran the AC for a couple of nights and the AC quite working. Called them back and they came the same day. They went the extra mill to solve the problem and get my AC back working. Anyone can make a mistake or think they have something repaired and something else pops up. The real sign of quality is how do you handle those times. Sunshine Heating and Air did it right!!! No questions or debate they just fixed the problem. Thanked me and got in the truck. The young man "Cliff" was always pleasant and was more than willing to answer any question I had. They were many. I know that I will only call them for my next repair. I suggest you do the same!!

was a great guy was suprized good old fashion workmanship did what he said standup guy will use…read moreagain if needed

Once again they've gone quiet on me. Had a coil to come in 2 weeks ago and in haven't heard from…read morethem since, except the other guy contracted to help. I'm going on 3 months( you read this right, 3 MONTHS) no cold air in our house. He did bring a portable unit but it's only good for 1 room. Completely unacceptable as a business. I'm not pulling this down because it's ridiculous for a customer to have to go through what we've been through in 2 years with a brand new unit. We've had to go a step further with this issue. I'm to the point I can't get upset anymore.

A++++ service! Will definitely use in the future. Technician was knowledgeable and straight…read moreforward.

While working at my house, this company spilled a large amount of industrial glue on my carpet…read more Though the workers promised it would be fixed, the owner now refuses to do so. From what I can tell from others who have used Caswell, they are prone to conning their customers out of money when they make mistakes like this.

Buyer Beware - Avoid Swift Brothers / Webb Heating & Air…read more I rarely leave negative reviews, but the experience I had with Swift Brothers / Webb Heating & Air demands a warning to others. A few weeks ago, they serviced my HVAC system and charged me over $800 to "recharge the refrigerant" and perform related maintenance. Not only was the price excessive, but when I went to use the system shortly afterward, it wouldn't work at all. I called multiple times seeking support--no call back, no follow-up, nothing. Out of frustration, I finally had to call Jackson Services to diagnose the issue. The technician found that the system had been grossly overcharged with refrigerant, which caused dangerously high pressure levels and risked damaging the TXV valve--a critical and expensive component of the system. Jackson had to remove the excess refrigerant just to get it functioning properly again. This isn't just bad service--it's negligent and costly. Swift Brothers / Webb Heating & Air either don't know what they're doing or don't care enough to do it right--neither of which is acceptable when dealing with expensive home systems. Save yourself the money, time, and stress. Do not use these people.

I had a terrible experience with a WEBB's technician at my home today. My wife was there to meet…read morehim while I was at work, and from the moment he arrived, she felt uneasy. He was unprofessional and rude, scrutinizing our home and questioning her about the AC issue in a condescending manner, despite the fact that I had already explained the situation over the phone. When my wife asked him to wear shoe covers before stepping on the carpet, he reluctantly complied but made it clear he was annoyed. After inspecting the unit, he tried to charge us an additional $85, claiming it was for a new issue, even though we had already paid for a visit last week, which, by the way, was conducted by a polite experienced professional, which I expected would return, otherwise I would be home to meet a new person. My wife pointed out that the AC was still not working properly since before we called them the first time, meaning the original problem hadn't been resolved, but he insisted on payment without even trying to explain the issue. When she called me to discuss it, the technician rudely interrupted our conversation, insisting on the charge and refusing to call his supervisor to clarify. I had to tell him to leave my house and suggested to wait outside until I return home or talk to warranty co or his management, and he stormed out, sarcastically wishing us to "enjoy the heat and not working AC, inconsiderate privileged" and slamming the garage door. To top it off, when my wife said he shouldn't have done it, he threw another insult, calling me an a*hole as he left. I called their office and Katie was not helpful either. This was a highly unprofessional and unsettling experience. I'm now concerned about the safety of my family, especially since this technician knows our address. I would not recommend WEBB's services to anyone. They also reported to home warranty company, that the AC is ok, but the problem is in the wiring, 210 sent us electricians, so we had to pay to the electrical company the next day. Those two nice fellows checked everything, confirming the power was supplied, and even went a step further, checking inside the unit, where they found that the problem was within the AC, all sending us back to square one, and the second week without AC, at 90 degrees inside the house with three little kids. We looked them up online, Webb's Heating and Air LLC has a lot of bad reviews all over internet in multiple sources, we are not the only victims of their unprofessionalism. In my 50+ years of life with over 30 years of hard work in the military and retail management I've only seen that in individual soldiers or customers, but rarely in customer service business. 1st Sergeant, Retired Store Manager, Current

I assumed the worst when the air con started blowing hot air. After a sleepless, sweaty night I…read morecalled AAC and was given a 2PM appointment. Got a call at one asking if they could come early. Michael, one of the owners, arrived and began a systematic examination of our system, which is 15 years old. In short, we had overly restrictive filters that were clogged and were low on refrigerant. Michael explained that we would need to monitor the system for the next couple days to make sure these repairs had corrected things. He provided his personal cell number in case I had questions or problems. In short, AAC gave prompt, polite, professional service for a reasonable price. I highly recommend AAC to anyone needing repairs or a new system.

Our heat pump went out this July 4th week end but we waited 'til Monday to call the professional…read moreAAC team. They were at our home in less than an hour, diagnosed our problem & took the busted part to their shop. They called to tel me they ordered a replacement piece which -- if it got to them in time -- might be fitted for installation & brought back tonight. The right part was delivered, put in the housing they removed this afternoon, brought back to us & installed by 7pm -- just before a huge rainstorm hit! Thanx to these talented professionals, we're about to enjoy our 1st cool, comfortable night's sleep since Friday! Thanx so much!!

I'm a little out of Ace Airs range but the company that was servicing…read moremy units seemed to be embellishing needed repairs so, Vinson came and took care of my furnace with great customer service, i hope he will continue to make the trip when i need him.

They charged my mom over $400.00 to replace her thermostat. For 20 minutes of work. We won't be…read moreusing them again.

This review has less to do with the buisness and more to do with their drivers. If you are going to…read morehave the name of your business on the side of your trucks. It be a good idea to make sure that the people driving those trucks are responsible and safe drivers. While in downtown Auburn on the morning of Thursday July 31st around 7:45 AM an incident with one of the companies drivers occurred. Heading into downtown Auburn. I moved pass one of the spencer trucks and into the turn lane. Without looking in his mirror, blind spot, or using a turn signal the Spencee truck merged into me. I slammed on my brakes and laid on my horn, then jerked my vehicle into the oncoming lane to avoid collision. The driver of said truck then proceeded to come to a dead stop in the road and rage out at me for his mistake. He rolled his window down and cussed at me and then told me to "pull over' so he could "beat my ass" (this is Alabama, dude gonna get himself shot). I moved around him and out of the turn lane again and speed off in a diffrent direction. What kind of people yall hire over there? Again its a good idea if yall are gon a hire jack boot thugs maybe take the name of your trucks.

Our air conditioning went out in the middle of the night, so I called Spencer first thing in the…read moremorning. Brandon responded almost immediately, diagnosed the problem, and ordered the needed motor. Two days later, the office called to ask if Brandon could come to install it. He did so and the unit has worked perfectly since. I am very pleased with Brandon's knowledge, professionalism, and thoroughness. They deserve the 5-star rating I am giving them.

I liked it Strickland worked ethic they're very prompt very thorough and the price was very…read morereasonable and I was very thankful

I have had them do quite a lot of electrical work over the years at my house in Columbus. They,…read moreespecially Don Strickland has been a life saver when I called him about problems at my house that I had bought for retirement and had not moved into yet, was only there on vacation. He came promptly, fixed problems, offered valuable advice for the future when I move there, and charged very reasonable prices! I trust and can relate to him like my older brother. I will not use any other electric service.